Secret Leaders

It’s not often you meet real life prodigies but Kieran O’Neill might just be one. By the time he was 19 he’d been sued by Disney and his company had been bought by Carl Page, the brother of Google Co-Founder Larry Page. And then he dropped out of university to start another successful business, because, why not? “At that point I discovered what I want to do for the rest of my life - build things. And I began building a tool that would track which of my housemates was best at a particular game.” Today Kieran is the Co-Founder and CEO of Thread.com, a place where you can get clothes that actually suit and fit you - a reaction to the typical online shopping experience which often results in loads of returns. Plus, plenty of people don’t back their own style - including Kieran.  “I keep a text file with various ideas in. And at this point had about 10 that were on not a shortlist, but a medium shortlist. Nine of them were for other people, problems they had but problems I didn't have personally. The problem I had

Building a successful startup is about lots of things but a tonne of people get the first step wrong - picking the right business to launch. So how do you pick the right one? Well, our host and the Co-Founder of Heights Dan Murray-Serter is in the hot seat today answering that very question.  This is the second episode in our semi-regular series with Dan, showing what it’s really like to be a Founder, warts and all. The first episode was released on January 18 and we left things at a critical point for Dan and his Co-Founder Joel. Dan wasn’t motivated by what his company had pivoted into. They wanted to give the money back to investors. But things didn’t go the way they planned… -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your SaaS or cloud spend ($5k off or a free benchmark) using the code secretleaders: https://www.vertice.one/l/secretleaders -- Newsletter Si

One of the extraordinary things about the startup ecosystem is the kind of company that gets celebrated. Most of the time, they don’t make money. They bounce from one funding round to the next, and only a tiny % eventually make it. They’re the kinds of businesses that would’ve made our grandparents shake their heads. Today’s guest, Tom Leathes, the Co-Founder and CEO of used car marketplace Motorway, is different. The first few companies he built were bootstrapped, profitable and he sold them for more money. Which is basically how business worked for centuries. But then Tom found himself leading a VC-backed startup and things didn’t go so well. It was the first time he and his Co-Founders had failed. So after that experience they re-set and they’ve come back fighting with another VC-backed business, Motorway, which was just valued at over a billion pounds. Find out about the key learnings that have made him successful - and lead to a different outcome for Motorway. -- Sponsors Vorboss - get better internet: h

If you’re in the UK and you like your peanut butter, you’ve probably come across Pip & Nut, the brand named after its Founder and today’s guest, Pip Murray. Pip started the business when she was 24, at her kitchen table, with a blender and some nuts.  But plenty of people start businesses like that so what makes her special? How has she managed it?  Oh, and we’ve also got the return of the king, Rich Martell, Co-Founder of Secret Leaders, who went to university with Pip and was one of her early investors. He couldn’t resist the chance to join Dan in the interview chair - and so he could ask Pip the difficult questions. Like how do you actually get your product listed at Tescos?  -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your SaaS or cloud spend ($5k off or a free benchmark) using the code secretleaders: https://www.vertice.one/l/secretleaders -- Newsletter Si

It’s amazing how important business seems until something really important happens, like a war breaks out. For Aleksandr Volodarsky, Founder of Lemon.io, which connects companies with software engineers, although he and his colleagues had gotten used to operating in a conflict situation since 2014, he was still stunned when Russia invaded. And the most useful thing he can do now is to keep the business going so it can support the war effort - including his employees who’ve gone off to fight.  Find out what it’s like in his shoes right now. What’s going on with his team. What’s it like on the ground. -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your SaaS or cloud spend ($5k off or a free benchmark) using the code secretleaders: https://www.vertice.one/l/secretleaders -- Newsletter Sign up here: https://secretleaders.email/ You can find our historic newsletters he

Look, we’re going to tell you straight - this is a blinding episode - and that’s because we’re talking to a man who is unflinchingly honest about his Founder experience. On the outside it looked like Adam Bierman had it all. He was the Co-Founder and CEO of MedMen, a cult phenomenon and the world’s first cannabis unicorn. They were seen as the Apple of weed and they looked unstoppable.  But in 2019, a year after hitting its all time high on the Canadian stock market, the company had lost 95% of its value. Adam’s personal wealth was also up in smoke because he hadn’t listened to his advisors - instead of diversifying his assets, he’d bought even more MedMen stock. And then came the lawsuits. Adam is no longer with the company and was in a reflective mood when he sat down with Dan. So what on earth happened? Why did he leave the company? And what has he learnt from all of this?  -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001

What’s particularly shocking about Nick Telson’s success with DesignMyNight is how deliberate it all seemed. They set themselves a target each year, achieved it and moved onto the next one until they’d hit the numbers they needed for the exit they wanted. How many businesses do that? And it was the first startup he’d ever founded… Nick explains how they sold the business - the actual steps they took - which isn’t a process that most people know about unless they’ve been lucky enough to go through an exit themselves. And in classic startup style, it looked like the whole deal was going to collapse on the day of signing until an unlikely hero stepped up. Since exiting DesignMyNight, Nick has founded Horseplay Ventures, and more recently Trumpet, a mixture of Squarespace and Canva and Slack for sales decks. It sounds like something I would use, tbf. Despite his success, throughout his time leading DesignMyNight, Nick kept one aspect of himself relatively hidden - his sexuality. Find out why and what he’s doing a

It’s the stuff entrepreneurs dream of. Houzz, a marketplace for home renovations, evolved from an evenings and weekends passion project into a multi-billion dollar company with investors queuing up to get a slice of their proverbial pie. So how did the two Co-Founders, husband and wife Adi Tatarko and Alon Cohen, do it? “I think, in retrospect, delaying it and bootstrapping it, the way we bootstrapped it without even understanding that this is what it is back then helped us tremendously down the road.” “Go invest the first six months and validate and see that this idea can really scale, people will really use it, you're really invested in it, and you really love it. And then you will not need to prove these things to investors.” Find out how they secured an investment from legendary investor Mike Moritz in a matter of days - and what they did next to dominate their category. -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 a

Life is the sum of your choices, says Jeffrey Kolovson, COO and Co-Founder of Faire, an online wholesale marketplace for retailers and brands. At the end of the day, it’s not what you say, it's what you do and the choices you make and the accumulation of those over time that matters.  “I once had a mentor tell me that the prize for winning the donut eating competition is more donuts. And that kind of stuck with me, as things don't necessarily get easier. And the more you do, the more you have to do.” Jeff isn’t one for taking the easy route. He’s made quite a few interesting choices over the years. Like the time he had to build 60 futons in 36 hours, or the time he left Square to start Faire only to have to leave Faire in its infancy, before returning once more to Faire a few years later.  Now, having just raised $400 million in their last funding round off the back of a $12.4 billion valuation, why did Jeff have to leave Faire in the first place? Well, for very good reason - to protect his mental health. “An

Cocaine, £1,000 on roulette, sleeping with the client, a boss demanding bail out of a Malaysian prison, a restraining order - and that’s just one of the stories in this special episode where we turn the microphone on our host, Dan Murray-Serter. This is the start of a semi-regular series where we interview Dan roughly every three months because:  If you listen to the podcast regularly we thought you might want to get to know him better. Who is this guy in your ears every week? Dan is the Founder of braincare startup Heights so we thought we could grill him every 3 months so you can find out what it’s really like in the Founder hot seat - warts and all. This episode is focused on the early part of Dan’s career - a period when Dan learned how he wanted to lead - from bad bosses. Dan grew up with an entrepreneur of a father - and saw the toll it took on him. It wasn’t a life Dan wanted, so what eventually convinced him to take the plunge into entrepreneurship? “Entrepreneurship is a bit of a drug. And the sca

Having grown up poor, Founder and CEO of Vuori Joe Kudla always wondered what it would be like to have money and go on holiday, so he spent the first chapter of his career proving to himself that he could make money. But then he started to make life decisions differently. “I see myself on my deathbed. And I am coming to terms with that moment, am I going to look back and feel like I went for it, like I seized the day? Did I live a life in alignment with my passions, my heart, my interests? Or did I take the safe path?” In 2013 he founded Vuori, an activewear brand initially aimed at men. They nearly ran out of money in 2015, but a few pivots and several years later Vuori is worth $4b and launching in the UK this spring.  How has Joe done it in such a competitive industry? How has he done it having raised a pittance compared to his rivals? And why is clarity the ultimate currency? -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27

Curve CEO and founder Shachar Bialick is a multi-exit entrepreneur with a background in the Israeli Defense Force special forces. “There's a joke in Israel: how do you win a competition in racing? You start as fast as you can, and you slowly increase the pace.” Curve brings all your credit cards and debit cards into one app and card. The idea first came to Shachar in 2006, but he knew that launching a business is all about timing.  And so he waited until 2014 to pick it back up, when he knew the world was ready. After creating a proof of concept in 2015, and raising the first series seed funding of £1.2m in 2015, Shachar launched Curve in 2016. “When we [first] went to MasterCard and told them about what we’re trying to do and the vision we have, we were laughed out of the room, literally they said, ‘Have you opened the MasterCard rules?’” So how did he rack up 4 exits? How big can Curve really be? And why is he using Amazon, Netflix and Spotify to validate his mission? -- Sponsors Vorboss - get better intern

How did NetSuite grow from its humble beginnings above a hairdressers in 1998 to almost 20,000 employees 23 years later, and selling to Oracle for $9.3 billion dollars?  Today we’re speaking to Evan Goldberg, founder and EVP of NetSuite who make software which helps businesses with stuff like accountancy and inventory management.  “We provide [services] for businesses that are fast growing, that have increasing complexity, they've outgrown the simple systems that they were using to help them track their business when they had just a couple people. And we provide a business application and one system that really helps you grow your business more effectively.” None of it would’ve been possible if tech giant Larry Ellison (Founder of Oracle), worth $124b at the last count, hadn’t taken Evan under his wing and invested in the company. So how did they do it? What makes Larry special? And what was it like meeting Steve Jobs? -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20

The only certainty in life is death (and taxes!) And yet the industry of death had remained largely unmodernised by the time Farewill was co-founded by Dan Garrett in 2015. “Out of 100, losing a spouse, or a parent or a best friend, is the 100 out of 100 worst thing you ever go through. And what a great funeral can do is bring back some of that connection that you have with someone.” Dan says that despite death affecting every single one of us it’s also historically lacked the kind of customer-centricity you see in great tech companies the world over. And that’s simply because we have a profoundly human aversion to talking about and thinking about death.  “When you're grieving, your amygdala, your hippocampus basically shuts down. It's really difficult for you to make decisions when you're dealing with grief. And you will just go to a high street funeral director and end up paying loads of money for something that you don't necessarily want.” Find out what innovation in the death industry actually looks like

Being a Founder takes its toll on you - even if it looks like everything is rosy from the outside. Today we’re learning from Alex Lieberman, Co-Founder and Executive Chairman of Morning Brew, which became a darling in the media industry because it actually became commercially successful. But whilst everyone else was applauding the company’s success, for Alex at least, he was trying to cope with anxiety and panic attacks.  The company sold late last year to Insider Inc (of Business Insider) for $75 million which means Alex doesn’t need to worry about money any more. But he does need to worry about the best way to use his time and freedom. He used to think chasing your passions was bullshit, but now he’s not so sure. Find out why Alex wants to be more like Benjamin Button and how you can make your life more meaningful. -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on

How many times have you stood in front of a wall of wine in a supermarket and taken a punt on one because the bottle looked nicer than the others? We’ve all done it… and often been disappointed by results. So, in 2009 Heini Zachariassen, Co-Founder, Former CEO and current board member of Vivino, decided to fix the problem. “Why is wine something that nobody has disrupted? And why is wine something where the only thing I can base my decision on is looking at a label.” Vivino’s mission is to help people find better wine and they’ve been doing it primarily through their mobile app which lets you scan bottles to find reviews, ratings etc. - and ultimately make better wine buying decisions. Vivino isn’t Heini’s first rodeo. His first foray into entrepreneurialism was with BullGuard, a company delivering cybersecurity and VPN solutions. “The real success for me in doing your first startup is learning. It's just incredible how much you learn, what kind of mistakes you do, and that just comes back at you later. That'

Growing a company to 14 million users and a valuation of $1.5 billion should be cause for celebration, but, like so many founders, for Vinay Hiremath, Co-Founder and CTO of Loom, it’s difficult to enjoy your successes. In fact it’s the failures that tend to stick with you. Loom, a video communication tool for businesses, wouldn’t be here today if Vinay and his Co-Founders hadn’t had their ‘sliding doors’ moment which revealed what they should be building right before they were going to have to give up.  “Half the battle is figuring out what the fuck the problem even is, right? What pain points do people actually have? As you're pivoting, you end up finding something that works, and maybe it doesn't line up with your hypothesis perfectly, and usually it doesn't make any sense. And if you see traction, that's the point where you hop on and say, Okay, I'm here for the ride.” And what a ride it’s been. Most founders would be ecstatic if they hit one macroeconomic trend - Loom hit four or five, back to back. But t

Larry Gadea built the world's biggest Pikachu pictures website at 12 years old, was recruited by Google at 17, joined Twitter after college and then left to found Envoy in 2013.  He did all this after getting smuggled out of Romania as a young child in the late 1980s and watching his parents have to restart their lives several times. Normally childhoods filled with upheaval breed an aversion to risk - but not in Larry. Envoy is a workplace management tool that helps with things like letting you know when visitors have arrived at your office and booking meeting rooms.  16,000 workplaces were using Envoy, so on paper it looked like Larry had the dream career. But then Covid hit. “So here we are with our products almost exclusively built for these workplaces that you can't go in. At first it was a little bit crazy. It was very scary, like what do you do?” Find out how Larry and Envoy have got past this genuine iceberg.  -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20%

After exiting Songkick, Michelle You was burnt out. It felt like failure and grief (her words). She spent a year backpacking around the world, living on $2 per day, trying to figure out what it took to make her happy, to figure out what mattered to her and what her next business move was. “I went camping and hiking and surfing and climbing for the first time. And it was that that made me fall in love with nature. And that was my gateway drug into the climate change crisis.” Michelle is determined not to repeat the same mistakes she made at Songkick at Supercritical, the climate tech startup helping businesses actually achieve net zero. “It took me personally lots of coaching and conversations to feel like okay, I really feel ready now to dive in again, because I was scared, you know, I was really scared of failing, I was scared of having a bad idea, scared of replicating terrible decisions, terrible experiences.” Find out how Michelle found herself again after feeling like a massive failure from her first sta

Miki Agrawal was forced to become an entrepreneur having started her career, in her own words, as an awful employee: “I got fired from pretty much all of my jobs growing up, because I just wasn't listening, or I was questioning or I was talking back or I was running in the hall or I was eating while on the job or giving away smoothies to friends. Whatever job I had, I did something wrong.” The daughter of an immigrant who came to the US with $5 in his pocket, Miki learned early that if you see something you don’t like, question it and fix it even if you don’t have resources - even if you have no money.  Miki nearly didn’t become an entrepreneur - she was going to be a professional footballer before fate decided otherwise. But now she’s the founder of Tushy, one of the most unusual startups we’ve had on the show.  Tushy makes a collection of bidets and other accessories for the bathroom to help you become more hygienic, less wasteful - and kinder to your bottom. “My boyfriend, now husband, got me this really c