Recode Decode, Hosted By Kara Swisher

Today, we’re talking about work. Specifically, where we work, how our expectations of working remotely were radically changed by the pandemic, and how those expectations feel like they’re on the verge of changing yet again. For many people, the pendulum has swung wildly between working fully remote and now a push to return to the office from their bosses, and there are a lot of theories about what might really be motivating big companies to try and bring everyone back. To explain it, I caught up with two experts on the subject: Stephan Meier, a professor of business strategy at Columbia Business School, and Jessica Kriegel, the chief strategy officer at workplace culture consultancy Culture Partners. We dive into what’s been happening to the nature of work today, and whether Amazon, which just announced a major return to the office five days a week, is part of a bigger trend.  Links: Amazon is making its employees come back to the office five days a week | The Verge Amazon CEO denies 5-day office mandate

Today, I’m talking with Baris Cetinok, who is in charge of all the software in the cars that GM makes, which is a lot of cars. And if you’ve been following any of the drama in the world of car software, you know it also means Baris is the guy who has to defend GM’s decision to drop Apple CarPlay and Android Auto from most of its cars, especially EVs.  I’ve had versions of this conversation with the CEOs of car companies before, but Baris is in charge of actually building this stuff. So we really got into the weeds here on what this looks like, the major trade-offs, and why he thinks it’s ultimately the right path for GM.  Links:  GM names new leaders of software organization | The Detroit News GM is cutting off access to Apple CarPlay & Android Auto for its future EVs | The Verge Will GM Regret Kicking Apple CarPlay off the Dashboard? | Bloomberg Rivian CEO: CarPlay isn’t going to happen | Decoder Volvo CEO thinks dropping CarPlay is a mistake | Decoder GM Ultifi software platform will roll out i

Trump and a bunch of billionaires, like Elon Musk, are calling for the FCC to punish TV stations by revoking their licenses and using the spectrum for other stuff. In a normal world, this would be idle billionaire wishcasting. Punishing news organizations is one of those things we have a First Amendment to protect against. You know — the one that protects free speech by prohibiting the government from making speech regulations or punishing people for what they say?   But, it turns out, there is a long and complex history of the government regulating speech on broadcast platforms like radio and television — and that history dovetails into many of the problems we have regulating tech companies and social platforms today. Verge senior tech and policy editor Adi Robertson joins me to dive in. Links:  The Verge guide to the 2024 US presidential election | The Verge FCC chair rejects Trump’s call to revoke CBS license over Harris interview | The Verge Florida official who resigned after letter to TV stations

Today, I’m talking with Airbnb CEO Brian Chesky, who is only the second person to be on Decoder three times — the other is Meta CEO Mark Zuckerberg. Brian made a lot of waves earlier this year when he started talking about something called “founder mode,” or at least, when well-known investor Paul Graham wrote a blog post about Brian’s approach to running Airbnb that gave it that name. Founder mode has since become a little bit of a meme, and I was excited to have Brian back on to talk about it, and what specifically he thinks it means. Talking to Brian is a ride, but I think I held my own, and I think you’ll really like this one. Links: Founder Mode | Paul Graham Airbnb CEO Brian Chesky is taking it back to basics (2023) | Decoder Why the future of work is the future of travel, with Airbnb’s Brian Chesky (2021) | Decoder Airbnb CEO Brian Chesky: ‘I Never Called it Founder Mode’ | Skift Why Silicon Valley is abuzz over ‘Founder Mode’ | NYT After Apple, Jony Ive Is Building an Empire of His Own |

Today, we’re going to try and figure out "digital god." I figured we’ve been doing Decoder long enough, let’s just get after it. Can we build an artificial intelligence so powerful it changes the world and answers all our questions? The AI industry has decided the answer is yes.  In September, OpenAI’s Sam Altman published a blog post claiming we’ll have superintelligent AI in “a few thousand days.” And earlier this month, Dario Amodei, the CEO of Anthropic published a 14,000-word post laying out what he thinks such a system will be capable of when it does arrive, which he says could be as soon as 2026. Verge senior AI reporter Kylie Robison joins me on the show to break it all down.  Links:  Machines of Loving Grace | Dario Amodei The Intelligence Age | Sam Altman Anthropic’s CEO thinks AI will lead to a utopia | The Verge AI manifestos flood the tech zone | Axios OpenAI just raised $6.6 billion to build ever-larger AI models | The Verge OpenAI was a research lab — now it’s just another tech com

Today’s episode, well — it’s a ride. I’m talking to Intuit CEO Sasan Goodarzi, who’s built Intuit into a juggernaut business software company in part through a series of major acquisitions: TurboTax, MailChimp, CreditKarma, and loads more. There’s a lot of good Decoder material there, and we get into it.  But it’s TurboTax, and the company’s tax lobbying efforts to protect it, that really drives a major narrative about Intuit, for better and worse. So you can bet I asked Sasan about all this, and it got a bit contentious. In fact, the company's chief communications officer even demanded we delete a portion of this interview over an exchange with Sasan on TurboTax. Don’t worry — we don’t do that here at The Verge. So expect to hear that section right up top, with the rest of the interview following after. Links: Inside TurboTax’s 20-year fight to stop Americans from filing taxes for free| ProPublica TurboTax deliberately hid free file page from Google Search | ProPublica TurboTax maker Intuit spent mil

Today’s episode is a little different: Digitas CEO Amy Lanzi and I recorded this conversation live on stage during advertising week in New York City at an event graciously hosted by Adweek.  I've actually been dying to talk to Amy. Digitas is one of the most important agencies in the entire advertising business with huge clients and massive influence over big platforms like Instagram and YouTube. After all, they're the ones buying the ads that keep all of those companies afloat. As you'd expect, she has a lot of thoughts about influencers, creators, AI, and everything that is going to change the advertising industry in the months and years to come. Links:  Publicis Groupe acquires influencer-marketing giant Influential | Marketing Dive Epsilon has first Digital CDP to provide native omni-channel activation | Epsilon Stagwell is on the hunt for adtech as the ad company continues its acquisition spree | BI Emma Chamberlain Is the People’s Influencer | Allure Inside the World of Sephora Squad | Mark

Luis von Ahn is the co-founder and CEO of Duolingo. There are lots of opportunities to enhance a product like Duolingo with AI, and we talk about all that — but I also wanted to talk to Luis about learning, generally. Duolingo is a global product, and there are a lot of tech tensions there, dealing with different user needs worldwide. We talk about it all in a pretty direct way... including all those unhinged things the owl does on social media. Links:  Duolingo Introduces AI-Powered Innovations at Duocon 2024 (Duolingo) Video Call with Lily (Duolingo / YouTube) AI Boosts Duolingo As Company Posts First Profit (Nasdaq) Foreign Language Training (US State Department) Exploring My Villain Origin Story (Duolingo / TikTok) Duolingo cuts workers as it relies more on AI (The Washington Post) Why Silicon Valley Is Talking About Founder Mode (The New York Times) Duolingo's Math and Music lessons finally hit Android a year after iOS (Android Police) Airbnb CEO Brian Chesky on taking it back to basic

I’m talking with my good friend David Pierce, Vergecast co-host and The Verge’s editor-at-large, about something he spends an ungodly amount of time thinking and writing about: software. Scores of new workplace apps are cropping with clever metaphors to try to make us work differently. Sometimes that works… and sometimes it really, really doesn’t. And it feels like the addition of AI to the mix will accelerate the pace of experimentation here in pretty radical ways. Links:  Why software is eating the world | Wall Street Journal (2011) Mailchimp CEO Rania Succar on why email makes sense for Intuit | The Verge Why would anyone make a website in 2023? | The Verge Wix CEO Avishai Abrahami isn’t worried AI will kill the web | The Verge Figma CEO Dylan Field is optimistic about AI | The Verge We don’t sell saddles here | Stewart Butterfield (2014) The CEO of Zoom wants AI clones in meetings | The Verge Dropbox CEO Drew Houston wants you to embrace AI | The Verge Credits: Decoder is a productio

Rabbit’s adorable R1 gadget launched with a lot of hype, but early reviews of the device were universally bad. Now, a core feature, its long-promised LAM Playground has arrived. I had a lot of big questions for CEO Jesse Lyu about how it all works — not just technologically, but if his plans are sustainable from a business and legal perspective.  Links:  Rabbit R1 review: an unfinished, unhelpful AI gadget | The Verge Loopholes aren’t a technology | Buzzfeed News (2012) I tested Rabbit R1's next generation LAM — and it tried to gaslight me | Tom’s Hardware I tried Rabbit's LAM Playground, and I'm still disappointed | Android Authority Rabbit's AI bot will try to help you do anything (keyword is 'try') | Fast Company Rabbit’s web-based ‘large action model’ agent arrives on R1 October 1 | TechCrunch Rabbit R1 founder defends “unfinished” AI gadget | City AM AI hardware is in its flip-phone phase | Fast Company The iPhone 16 will ship as a work in progress | The Verge Humane AI Pin review: No

Today, I’m talking to Jason Schreier, a Bloomberg journalist and author of the new book Play Nice: The Rise, Fall, and Future of Blizzard Entertainment. If you don’t know Blizzard, you do know its games — the studio behind Warcraft, Diablo, and Overwatch has achieved legendary status over three decades. At the same time, the company has become emblematic of many of gaming’s biggest failings. Jason’s book is out on October 8th, and it’s an incredible, detailed accounting of how Blizzard started, grew into a hitmaker and, eventually, became a victim of its own mismanagement. Oh, and there are a series of chaotic acquisitions along the way, culminating in Microsoft’s purchase of Activision Blizzard last year. In this episode, Jason and I get into all of this and more.  Links:  Play Nice: The Rise, Fall and Future of Blizzard Entertainment | Hachette  How Blizzard’s canceled MMO Titan fell apart | Polygon Blizzard was built on crunch, co-founder says, but it’s ‘not sustainable’ | Polygon Inside Activision

Matt Strauss is the Chairman of Direct-to-Consumer at NBC Universal. That’s a big fancy title that means he’s not only in charge of Peacock but also every other streaming video offering the company has worldwide. So you can bet Matt and I got into what that structure even looks like, and how it all operates under the overall ownership of Comcast, which is in the middle of its own massive transition as its traditional cable TV business continues to fade. There’s a lot in this one – tech, media, sports, and culture, all at once. It’s quite a ride. Links:  Comcast's new DVR ditches the hard drive, stores your recordings in the cloud (The Verge, 2013) Comcast and Charter Lost Another 269,000 Broadband Customers Last Quarter (The Motley Fool) It's official, people aren't watching TV as much as they used to (The Verge) The future of TV is up in the air (The Verge) Peacock Quarterly Loss Narrows to $348M as Subscribers Drop to 33M (THR) OTA and free online video drives higher US TV-video viewing hours (

We have a very special episode of Decoder today. It’s become a tradition every fall to have Verge deputy editor Alex Heath interview Meta CEO Mark Zuckerberg on the show at Meta Connect. This year, before his interview with Mark, Alex got to try a new pair of experimental AR glasses the company is calling Orion.  Alex talked to Mark about a whole lot more, including why the company is investing so heavily in AR, why he's shifted away from politics, Mark's thoughts on the link between teen mental health and social media, and why the Meta chief executive is done apologizing for corporate scandals like Cambridge Analytica that he feels were overblown and misrepresented.   Links: Hands-on with Orion, Meta’s first pair of AR glasses | The Verge The biggest news from Meta Connect 2024 | The Verge Mark Zuckerberg: publishers ‘overestimate the value’ of their work for training AI | The Verge Meta extends its Ray-Ban smart glasses deal beyond 2030 | The Verge The Ray-Ban Meta smart glasses actually make th

Today, I’m talking with Josh Miller, co-founder and CEO of The Browser Company, a relatively new software maker that develops the Arc browser. The company also has a mobile app called Arc Search that does AI summaries of webpages, which puts it right in the middle of a contentious debate in the tech industry around paying web creators for their work.  We’ve been talking about these topics pretty much nonstop for last year here on Decoder. So I was really excited to have Josh on the show to explore why he built Arc, what he hopes it will accomplish, and what might happen to browsers, search engines, and the web itself as these trends evolve.  Links:  Researcher reveals ‘catastrophic’ security flaw in the Arc browser | The Verge The Arc browser is the Chrome replacement I’ve been waiting for | The Verge Arc’s mobile browser is here — and it’s not really a web browser at all | The Verge Arc is getting better bookmarks and search results, all thanks to AI | The Verge Arc Search combines browser, search

Google’s in the middle of its antitrust case in just as many months, after it lost a landmark trial in August over anticompetitive search practices. This time around, the DOJ is claiming Google has another illegal monopoly in the online advertising market.  Verge senior policy reporter Lauren Feiner has been on the ground at the courthouse to hear testimony from news publishers, advertising experts, and Google executives to make sense of it — and, ultimately, to see whether a federal judge hands the company another antitrust defeat.  Links:  Google and DOJ return for round two of their antitrust fight | The Verge Judge rules that Google ‘is a monopolist’ in US antitrust case | The Verge In US v. Google, YouTube’s CEO defends the Google way The Verge Google and the DOJ’s ad tech fight is all about control | The Verge How Google altered a deal with publishers who couldn’t say no | The Verge Google dominates online ads, says antitrust trial witness, but publishers are feeling ‘stuck’ | The Verge US

Today, I’m talking with Roy Jakobs. He’s the CEO of Royal Philips, which makes medical devices ranging from MRI machines to ventilators. Philips has a long history —- the company began in the late 19th century as a lightbulb manufacturer, and over the past century it’s grown and shrunk in various ways. Basically, while every other company has been trying to get bigger, Philips has been paring itself down to a tight focus on healthcare, and Roy and I talked about why that market is worth the focus.  Roy and I also talked about an ongoing controversy at Philips that he had a part in: In 2021, after years of consumer complaints, Philips was made to recall millions of its breathing machines. Those devices were eventually tied to more than 500 deaths. That’s a pretty big decision, with massive life-or-death consequences, and you’ll hear us talk about it in detail. Links:  Problems reported with recalled Philips ventilators, BiPAP & CPAP machines | FDA FDA says 561 deaths tied to recalled Philips sleep apnea

We’ve been covering the rise of AI image editing very closely here on Decoder and at The Verge for several years now — the ability to create photorealistic images with nothing more than a chatbot prompt could completely reset our cultural relationship to photography. But one argument keeps cropping up in response. You’ve heard it a million times, and it’s when people say “it’s just like Photoshop,” with “Photoshop” standing in for the concept of image editing generally.  So today, we’re trying to understand exactly what it means, and why our new world of AI image tools is different — and yes, in some cases the same. Verge reporter Jess Weatherbed recently dove into this for us, and I asked her to join me in going through the debate and the arguments one by one to help figure it out. Links:  You’re here because you said AI image editing was just like Photoshop | The Verge No one’s ready for this | The Verge The AI photo editing era is here, and it’s every person for themselves | The Verge Google’s AI

Today, I’m talking with Mike Krieger, the new chief product officer at Anthropic, one of the hottest AI companies in the industry. Anthropic’s main product right now is Claude, the name of both its industry-leading AI model and a chatbot that competes with ChatGPT.  Mike has a fascinating resume: he was the cofounder of Instagram, and then started AI-powered newsreader Artifact. I was a fan of Artifact, so I wanted to know more about the decision to shut it down as well as the decision to sell it to Yahoo. And then I wanted to know why Mike decided to join Anthropic and work in AI — an industry with a lot of investment, but very few consumer products to justify it. What’s this all for?  Links:  Instagram co-founder Mike Krieger is Anthropic’s new chief product officer | The Verge Instagram’s co-founders are shutting down their Artifact news app | The Verge Yahoo resurrects Artifact inside a new AI-powered News app | The Verge Authors sue Anthropic for training AI using pirated books | The Verge The

The web has a problem: huge chunks of it keep going offline. The web isn’t static, parts of it sometimes just… vanish. But it’s not all grim. The Internet Archive has a massive mission to identify and back up our online world into a vast digital library. In 2001, it launched the Wayback Machine, an interface that lets anyone call up snapshots of sites and look at how they used to be and what they used to say at a given moment in time. Mark Graham, director of the Wayback Machine, joins Decoder this week to explain both why and how the organization tries to keep the web from disappearing. Links:  When Online Content Disappears | Pew Research Game Informer is shutting down | The Verge When Media Outlets Shutter, Why Are the Websites Wiped, Too? Slate MTV News lives on in the Internet Archive | The Verge The video game industry is mourning the loss of Game Informer | The Verge Guest host Hank Green makes Nilay Patel explain why websites have a future | Decoder How The Onion is saving itself from t

Decoder is off this week for a short end-of-summer break. We’ll be back with both our interview and explainer episodes after the Labor Day holiday. In the meantime we thought we’d re-share an explainer that’s taken on a whole new relevance in the last couple weeks, about deepfakes and misinformation. In February, I talked with Verge policy editor Adi Robertson how the generative AI boom might start fueling a wave of election-related misinformation, especially deepfakes and manipulated media. It’s not been quite an apocalyptic AI free-for-all out there. But the election itself took some really unexpected turns in these last couple of months. Now we’re heading into the big, noisy home stretch, and use of AI is starting to get really weird — and much more troublesome.  Links:  The AI-generated hell of the 2024 election | The Verge AI deepfakes are cheap, easy, and coming for the 2024 election | Decoder Elon Musk posts deepfake of Kamala Harris that violates X policy | The Verge Donald Trump posts a fake