Made in America with Ari Santiago

  • Author: Vários
  • Narrator: Vários
  • Publisher: Podcast
  • Duration: 195:51:50
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Informações:

Synopsis

This podcast is a great resource for manufacturing leaders in CT and Western Mass to learn from each other. Each week Ari interviews a thriving local manufacturing leader and discovers the secrets to their success. Learn great tips and best practices as these leaders tell their personal and business stories. Discover the strategies they have used to start, develop, and grow their business - leadership, sales, marketing, investments, spin-offs/mergers, culture and so much more! Ari Santiago is the President, CEO and Founder of IT Direct a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success.

Episodes

  • Boosting Sales with Effective Chat Solutions: Insights from Nelson Bruton, Manufacturing Chats

    02/06/2025 Duration: 37min

    In this Made in America podcast episode, Nelson Bruton, President of Manufacturing Chats, shares insights on how manufacturers can boost their sales and business growth through practical, effective communication tools like live chat. The discussion covers the evolution of Manufacturing Chats from a full-service digital marketing agency to a specialized provider of live chat solutions tailored for industrial manufacturers. Nelson emphasizes the importance of real-time customer engagement, drawing parallels between live chat and trade show interactions. He also explores the potential of AI in chat services while highlighting the continued need for human interaction in complex sales environments. This episode is a valuable resource for manufacturers looking to enhance their sales strategies and improve customer engagement.  Youtube: https://youtu.be/SIXhUjWBpA4 Podcast Website: https://madeinamerica.compassmsp.com/nelson-bruton-manufacturing-chats Nelson Bruton's LinkedIn Manufacturing Chats Website  Manufacturi

  • MiA Ep 238 Grant Branch III: Manufacturing as the Backbone of America

    17/03/2025 Duration: 43min

    In this week's Made in America episode, Grant Branch III, CEO of the Kamflex Corporation, shares how the company offers more than just conveyors—they provide complete solutions for their customers by integrating robotics, conveyors, and data analytics.   Grant explains how being a system integrator allows them to build a vertically integrated system that delivers the full package, solving complex challenges for industries that rely on precision and efficiency.   Learn more here: Youtube link: https://youtu.be/fh2Agjoaa9k Podcast page: https://madeinamerica.compassmsp.com/grant-branch-iii-camflex   #MadeInAmerica #SystemIntegration #Innovation #AmericanManufacturing #Robotics #DataAnalytics

  • MiA Ep 237 Simple Ways for Manufacturers to Improve Their Bottom Line with Jeff Rossi, CBIZ

    03/03/2025 Duration: 36min

    This episode is packed with tips on how manufacturers can improve their bottom lines. From analyzing inventory management, to tax incentives, M&A opportunities, R&D credits and grant opportunities, you don't want to miss this episode! https://madeinamerica.compassmsp.com/ https://blog.compassmsp.com/ https://compassmsp.com/about  

  • Adam Rodrigues, Vice President of FORGE: Connecting Hard Tech CT Product Innovators and Manufacturers with Adam Rodrigues

    03/02/2025 Duration: 41min

    In our newest Made in America episode, Ari sits down with Adam Rodrigues, Vice President of FORGE, to discuss hard tech innovation and startup success. With only 3% of hard tech startups making it to market, FORGE is helping founders overcome challenges through funding, education, and manufacturing connections.

  • Penmar Industries: More Than a Label Manufacturer

    20/01/2025 Duration: 38min

    In our newest Made in America episode, Ari sat down with Ed Rodríguez, President and CEO of Penmar Industries. Discover his thoughts on leadership, the power of patience, and how Penmar is making waves in American manufacturing with labels and tapping into technology.

  • Made In America: Changing Lives with Pharmaceutical Manufacturing

    06/01/2025 Duration: 46min

    In this episode of Made in America, we’re joined by Mike Calorossi, VP of Manufacturing Operations at MannKind Corporation, to discuss the transformative power of pharmaceutical manufacturing. From recognizing the value of diverse teams to always staying a step ahead in operations, Mike shares lessons that have shaped his leadership philosophy and career success. Tune in to hear why staying proactive and playing to your team’s strengths is a “superpower” in today’s fast-paced manufacturing world.

  • ACM Live Part II: CCAT - An Important Partner for Technology & Automation in Manufacturing

    09/12/2024 Duration: 27min

    What role do technology and automation play in shaping the future of manufacturing? Recorded live at ACM Aerospace Alley, the latest episode of the Made in America Podcast features insights from Brian Montanari (Hapco Industries), Jackie Garafano (CCAT), and Nick Delick (New England Airfoil Products). Together, they explore how technology roadmaps and partnerships like the Connecticut Center for Advanced Technology (CCAT) are driving innovation in aerospace and beyond.

  • MIA ACM Tradeshow 2024 Live: Why it's time to get moving on CMMC Certification

    25/11/2024 Duration: 24min

    Recorded live from ACM Aerospace Alley, we bring you an insightful panel discussion on Cybersecurity Maturity Model Certification (CMMC). Join Ari Santiago, CompassMSP CEO and Made in America Host, alongside industry leaders Michael Polo, President of ACMT Inc., and Carleton Birk, President of Birk Manufacturing, as they explore why CMMC is crucial for manufacturers and how to stay ahead in a competitive landscape.

  • Made in America - Career journey, and fostering the next generation -- with Monique Iken, PMC-STS, Inc.

    12/11/2024 Duration: 40min

    Monique Iken from PMC-STS, Inc. sits with Ari Santiago to talk about her career journey, off-shoring and fostering the next generation workforce in Manufacturing.

  • A Turn-around Story with Randy Hauser, Chicago Metal Fabricators

    09/09/2024 Duration: 42min

    In this episode, Randy Hauser, President of Chicago Metal Fabricators, discusses the turnaround and growth of this metal fabricator company with roots dating back to 1908. Randy shares his journey from joining the company as a turnaround specialist to leading it through transformative changes in sales, marketing, and operations. Discover how Chicago Metal Fabricators differentiated itself in a competitive market by investing in large-scale equipment and building a culture of professionalism. Randy also emphasizes the importance of adaptability and fostering a team-oriented environment that encourages continuous improvement. This episode is packed with insights on leadership, manufacturing challenges, and the critical role of maintaining a strong customer focus. Randy's favorite book: Competitive Strategy, Michael Porter Randy Hauser, Chicago Metal Fabricators Website: https://chicagometal.com/ Facebook: https://www.facebook.com/chicagometalfabricators LinkedIn: https://www.linkedin.com/company/chicagometal

  • Strategic Diversification and Innovation with Charlie Radcliff, Radcliff Wire

    26/08/2024 Duration: 34min

    In this episode, Charlie Radcliff, President of Radcliff Wire, shares the impressive journey of his family-owned business. Radcliff Wire specializes in custom-shaped wire, serving diverse industries such as aerospace, medical, and electronics.   Charlie talks to Ari about the company's diversification strategy, which came down from his father, and continues today as a mainstay. He also discusses the importance of continuous innovation to stay competitive.   Learn how the company leveraged state grants to adopt advanced technologies, allowing them to stay ahead of the curve. Discover why understanding the end-use of their products is crucial for entering and thriving in multiple markets.   Charlie also emphasizes the importance of making smart investments in technology and personnel, which have been key to their sustained success. He reflects on the company's rich history and his passion for the business.   This episode is packed with good insights on thriving in manufacturing!   Charlie's favorite

  • Turning Passion into Evangelism with Aneesa Muthana, Pioneer Services/M&M Quality Grinding

    12/08/2024 Duration: 47min

    This week's episode is not only entertaining, it's also so educational.  Aneesa Muthana is a fantastic storyteller with a unique road into her roles.   Aneesa is the CEO of both Pioneer Service and M&M Quality Grinding, companies she took over from multiple family members and built to the successful organizations they are today. M&M produces precision centerless ground bar stock and Pioneer Services provides precision machining.   Aneesa tells the stories of how she took over each company more than 20 years apart. She shares some of her leadership approach, her focus on manufacturing evangelism, and her thoughts about diversity, equity, and inclusion.  There are a few twists and turns in this episode you certainly don't expect!   Aneesa's favorite business book: Start with Why, Simon Sinek    Aneesa Muthana, Pioneer Service and M&M Quality Grinding Pioneer Service:Website: https://pioneerserviceinc.com/  LinkedIn: https://www.linkedin.com/company/pioneer-service-inc-/ YouTube: https://

  • Nailing down quality and culture with Rick Skidmore, Timberlane

    29/07/2024 Duration: 52min

    This week we welcome Rick Skidmore, Founder and CEO of Timberlane. Timberlane hand-crafts beautiful, high quality wooden shutters. They have also crafted an incredible company culture thanks to implementing some of the best current business theories on continuous improvement and organizational structure.  On this episode, Rick shares how he puts theory into practice building a continuous improvement mindset into the company culture. He talks about scalability, goal setting, and chunking down those big goals into small actions.  Rick and Ari also talk about how to think about marketing - which is a sticking point for many manufacturers. Finally they discuss the incredible value of executive peer-to-peer networking groups with one of the strongest statements of endorsement we've ever had on the podcast!      A fantastic episode from beginning to end.  Rick's favorite business books:  The E-Myth, Michael GerberFrom Strength to Strength, Arthur C. Brooks  Rick Skidmore, Timberlane Website: https://ww

  • Risks, hard work, and helping others with Owen Polzello, Park City Packaging

    15/07/2024 Duration: 36min

    There are so many fascinating niche businesses in manufacturing, and this week's episode is one of them. Park City Packaging manufactures specialty packaging for vital, large, and/or dimensionally complex aerospace parts so they can be safely and securely shipped across the country or across the world.   Owen Polzello, the next generation leader and current VP of Operations, talks to Ari about the risks and rewards the company has taken over the years. They discuss Owen's background and passion for the business. Owen shares lessons learned from his time in leadership, valuable company culture tips like encouraging idea sharing across multiple facilities, training and then promoting from within, and the incredible value of setting roles, expectations and goals for every employee.   This episode Is chock full of great advice from a young leader who will continue to make waves in the manufacturing space.     Owen Polzello, Park City Packaging Website: https://www.thepackcenter.com/ LinkedIn: https://ww

  • Putting the puzzle pieces together with Chris deGruchy, Cast Rite Metal

    01/07/2024 Duration: 38min

    In sectors of manufacturing that remain "dirty jobs", like foundries and casting, it's even more important to have a fantastic company culture, where word of mouth brings in new employees and liking what you do is paramount. On this episode, Ari talks to Chris deGruchy, Principal and General Manager of Cast Rite Metal, about his company culture that keeps people engaged with transparency and care. Chris tells Ari about his business journey and they talk about the puzzle pieces that make up a great business. Chris shares that it took several years to really love what he does, but it was completely worth it. Together they discuss the importance of building and growing relationships throughout a career. You never know when someone you met years ago might become your best advocate, or your next customer. Chris has a passion for American Manufacturing and loves to share it!  Chris deGruchy, Cast Rite Metal Website: https://castritemetal.com/ Chris' LinkedIn: https://www.linkedin.com/in/christopher-degruchy-ba1

  • Improving Indoor Air Quality with Steve Levine, AtmosAir

    17/06/2024 Duration: 43min

    Discover how AtmosAir's groundbreaking bipolar ionization technology has been a game-changer for indoor environments. President and CEO, Steve Levine, delves into the challenges of proving the technology's efficacy and its eventual adoption by professional sports teams.  Steve discusses the technology's significant impact on energy costs, absenteeism in schools, and improvements to work environments. With 300% growth in three years and successful tests against viruses, AtmosAir is making a substantial difference in indoor air quality and sustainability.  Tune in for an interesting conversation about innovation, supply chain resiliency, forecasting, and making a positive impact on the world.  Steve Levine, AtmosAir Website: https://atmosair.com/ LinkedIn: https://www.linkedin.com/company/atmosair-solutions/ Facebook: https://www.facebook.com/AtmosAir/\ Instagram: https://www.instagram.com/atmosair_solutions/ Twitter: https://twitter.com/Atmos_Air Steve's LinkedIn: https://www.linkedin.com/in/steve-levin

  • Overcoming challenges with strategic thinking - Laura Grondin, Virginia Industries

    03/06/2024 Duration: 39min

    In this week's episode, discover how the multifaceted company, Virginia Industries - consisting of Hartford Technologies' (balls and bearings) and Bingham and Taylor (access solutions for water and gas) - has navigated nearly 100 years of twists and turns to stay relevant.    Laura and Ari discuss many tough decisions the company had to make along the way. They talk about a strategic shift to overseas production and shutting down segments of the business to stay competitive. On the flip-side, they also discuss bringing back manufacturing capabilities to meet customer needs and investing in new technologies to be prepared for upcoming market shifts.   With an eye on the future and an understanding of the past, Laura and Ari talk about the necessity to reinvent your company over and over through the years.   Laura Grondin, Virginia Industries Hartford Technologies Website: https://hartfordtechnologies.com/ LinkedIn: https://www.linkedin.com/company/hartford-technologies Facebook: https://www.facebook.

  • The Chemistry of Success with Kate Hampford Donahue, Hampford Research

    20/05/2024 Duration: 42min

    On this episode, Kate Hampford Donahue, CEO of Hampford Research, discusses the transformative journey of taking over her father's specialty chemical company.   Without a background in the chemical industry, Kate embraced a new kind of leadership, using skills gained throughout her early career. She recounts the pivotal support of Vistage, a CEO peer-to-peer group, that provided her with invaluable insights and support.   Kate shares her initial challenges from discovering the company was in a poorer shape than anyone realized to reshaping its culture and strategy in the face of that adversity. She managed to turn challenge into opportunity…and fell in love with manufacturing at the same time!   Kate's favorite book: Blue Ocean Strategy, Renée Mauborgne and W. Chan Kim   Kate Hampford Donahue, Hampford Research Website: https://www.hampfordresearch.com/ LinkedIn: https://www.linkedin.com/company/hampford-research-inc Twitter: https://twitter.com/HampfordRsrch Kate's LinkedIn: https://www.linkedin.

  • Adapting and Thriving Alongside Great People with Jack Birtwell, Porter Preston

    06/05/2024 Duration: 44min

    Adapting and thriving through uncertainty and change is one thing that Jack Birtwell, President and Owner of Porter Preston, knows well!   On this episode, Jack shares his journey and how he turned a career setback into a successful enterprise. He and Ari delve into the importance of supportive partnerships - both his business partner and his wife have been instrumental to the company's start and success. They talk about what makes a successful partnership.   Jack also talks about the fun and positive culture that propels Porter Preston forward. He highlights both his "harmony policy" and their innovative recruitment tactics that ensure a great workplace.   Jack's favorite business books: Customers for Life, Carl Sewell 7 Habits of Highly Effective People, Stephen Covey   Jack Birtwell, Porter Preston Website: https://www.porterpreston.com/ Facebook: https://www.facebook.com/porterprestoninc/ YouTube: https://www.youtube.com/channel/UCRjM-ltTIAneBYDjFjI21BA Pinterest: https://www.pinterest.com/po

  • Lower Energy Costs and Increase Reliability with Christina Lampe-Onnerud, Cadenza Innovation

    22/04/2024 Duration: 49min

    Learn how you can save money on your electricity or even make money from it, while also making your power infrastructure more reliable and sustainable!   In this episode of Made in America, Ari talks to Christina Lampe-Onnerud, CEO of Cadenza Innovation, about the transformative potential of battery storage technology.   Christina discusses how Cadenza Innovation's approach to battery storage can significantly increase safety, reduce electricity costs, enhance grid resilience, and promote sustainable energy consumption. That's a lot of benefits!   From scientist to entrepreneur, Christina shares how she leveraged her experience and expertise to make a substantial impact on energy systems and efficiency.   This episode offers a deep dive into how innovative energy solutions like Cadenza's can make your business more profitable while also achieving environmental benefits. Join us for an enlightening discussion on the future of energy and manufacturing.   Christina's favorite business book: Good to Gre

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