No Jitter On Air
Voice Reboot: Smart Talking in Your Contact Center
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:21:00
- More information
Informações:
Synopsis
Voice Reboot: Smart Talking in Your Contact Center Voice engagement isn't about a simple phone call any longer, but rather a conversational experience that crosses from one channel to the next, as Daniel Hong, a VP and research director with Forrester, explains in this pre-EC session highlight podcast.
