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Synopsis

Why do clients leave? It seems odd, doesn't it? When you ask a client why they join, they seem to suggest it is all about information and content, but then they inexplicably leave. They seem to suggest they need either better content, or they need time to implement the content. But that's rarely the case, as we've found out. The need is far greater and we've all experienced it. Clients leave for a very obvious reason that you're never going to find in analytics software or surveys. Listen to find out more. Read the podcast online: Why Clients Leave. --------------------------------- Ok, so it has always bothered me why clients leave. And when that thought crossed my mind, I was sitting in the cafe—the very cafe I'd been avoiding for well over a year or more. So now I had two thoughts: why do clients leave? And why did I return to the cafe? In case you're wondering, the answer is not “coffee”. And if wasn't the coffee, then it had to be something else, right? But let's leave the cafe for a second and go online