Paperless Productivity

Picking up from part one of our replacing state agency legacy document manage system (DMS) conversation, we're re-joined by Paul Gorman, a former CIO for two state agencies, and Terri Jones, Enterprise Advisor at Hyland Software. Listen in as Paul and Terri continue their conversation on what governments can do when your "whizz-bang" amazing document management system hasn't aged well, including:   How to manage the project to avoid potential issues The importance of executive sponsorship The importance of benchmarking The benefits of content management platforms vs. document management