Risky Women Radio

Behavioural Science Driving Conduct and Compliance: Kate Miller

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Synopsis

Kelly-Ann McHugh interviews Kate Miller, leader of Standard Chartered Bank’s Conduct & Behavioral Analysis team.  She discusses how they are using behavioral science to build a bridge between what we think is happening and what’s actually happening on the ground and then influence behaviors towards better outcomes. Show Notes 02:37 Career Journey to Compliance 16:44 Conduct & Behavioral Analysis Team 22:31 Examples of Applying Science to an Event 33:57 Top 3 Impacts of Data & Science on Compliance 37:17 Rants & Revelations 40:36 Rapid Fire Round