Wilson Cole's Podcast From The Road

Wilson Cole, President of Adams, Evens, & Ross (AER) and Samantha Cole, in-house counsel for AER, revisit the important topic of getting a signed contract. Samantha explains how disheartening it can be to receive a case that looks perfect for collections in by all other indications but then it turns out the contract is not signed. If you’ve had clients give excuses for not signing the contract or putting it off, she says you would be far from the first. Some of the popular excuses include “the fax machine is not working,” “we don’t have a scanner,” “the printer is out of ink,” or the catch-all “we were just too busy last week to sign.” Samantha says that even though all of those excuses don’t really count since cell phones can basically replace all of those machines when it comes to signing a document, the bulletproof solution is to use a service like Docusign. For a nominal monthly fee you can upload any document to Docusign, drop in as many signature, initial, or other boxes as you want, and email it to