Ai In Action

Today's guest is Lesley Whelan, Head of Risk and Compliance at HCS. Founded in 1994, HCS is one of Ireland’s leading managed IT services and cybersecurity providers, supporting organizations with digital transformation, cloud solutions, AI technologies and IT infrastructure. With offices across Ireland and a highly accredited team, HCS combines deep technical expertise with a customer-first approach, helping businesses strengthen security, improve operations and drive sustainable growth through innovative technology solutions.Lesley specializes in operational resilience, information security, governance and regulatory compliance across shared services, IT, managed services and cyber environments. Lesley supports organizations in strengthening governance frameworks, improving operational processes, and implementing standards such as ISO 27001 and ISO 20000. Her approach focuses on practical, outcome-driven solutions that enhance compliance, reduce risk and improve service quality across day-to-day operatio