Finding Mastery: Conversations With Michael Gervais

How a $120 Billion Company Thinks Like a Startup | Matt Garman, CEO of Amazon Web Services

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Synopsis

What if your biggest competitive advantage isn’t how technologically advanced you are — but how psychologically agile your teams are?On today’s episode, we sit down with Matt Garman — CEO of Amazon Web Services — to dig into the leadership frameworks behind one of the world’s most innovative companies. We cover his “one-way vs. two-way doors” decision model, why “minimum lovable product” beats perfectionism, and how to push autonomy down while keeping trust and security high.We also explore what’s really slowing AI adoption (and why replacing junior employees with AI is a terrible idea), why documents beat slide decks for high-stakes calls, and the long-view energy bets—including nuclear—that AWS believes will shape innovation and sustainability. Along the way, Matt shares the personal side of leading at speed: family dinners, golf as a reset, and the “support then challenge” cadence that helps teams sustain pace without burning out.What you’ll learn:How to use the “one-way vs. two-way doors” framework to mak