Recode Decode, Hosted By Kara Swisher

Hey everyone, it’s Nilay. I’m back from parental leave, and I’m really excited to jump back into Decoder. Today’s episode is a special one: I’m talking to Zocdoc CEO Oliver Kharraz, and we chatted live on stage at the TechFutures conference in New York City.  You’re almost certainly familiar with ZocDoc — it’s a platform that helps people find and book appointments with doctors. It’s a classic of the early app economy. The big difference is that Zocdoc plugs into the U.S. healthcare system, which is of course a giant mess, and that means Zocdoc has a big moat. So we talked about competition, navigating the US healthcare system, and, of course, what AI is doing to medicine.  Read the full transcript on The Verge. Links:  "Superhuman" AI could transform medicine, Zocdoc CEO says | Axios How AI is changing your doctors appointments | Fast Company This Strategy ‘Nearly Killed’ Zocdoc. | Inc. Zocdoc Turns 18 | Oliver Kharraz / LinkedIn Meet Zo, the AI Phone Assistant for healthcare | Zocdoc