You Turn Podcast W/ Ashley Stahl

This week, Ash is joined by Stacy Tuschl, a successful entrepreneur and creator of Well-Oiled Operations, to dive into the art of scaling a business while delivering exceptional customer experiences. Stacy and Ash discuss the key elements of sustainable business growth, starting with the importance of building a solid foundation. Drawing from Stacy’s journey in the children’s dance and acting industry, they explore how creating a standout product can naturally attract loyal customers and brand ambassadors. Together, they unpack strategies for gathering referrals and testimonials, addressing negative feedback, and fostering repeat customers to sustain growth without compromising quality. But there’s more. Stacy shares the importance of finding the right balance between growth and sustainability, emphasizing how rapid expansion without a robust backend can lead to customer service breakdowns and reputational damage. Through actionable tips, Stacy highlights the power of stabilization periods, understanding capa