Workplace Innovator Podcast | Enhancing Your Employee Experience

Dr. Marie Puybaraud is Global Head of Research at JLL, Christa Dodoo, CFM, CIWFM, FMP, CMQ-OE is Workplace Change Manager at the UN WFP and Marc Weigum, MBA, MSRE is Director, Real Estate & Workplace Technology at Twilio. In January 2023, Mike Petrusky hosted a “Workplace Predictions Roundtable” where these panelists offered their insights and experiences related to the top five worktech trends to watch for the New Year and beyond. They questioned which hybrid policies will stick, asked what in-person policies need to be formalized and what is the new role of data in the built environment? They also explored the monumental shifts in how people work and how leaders can break down silos to create more unified experiences. Check out these audio highlights from the broadcast and then download the amazing full video with full coverage of the five predictions along with audience Q&A! Download the full 2023 Workplace Predictions Report from Eptura™: https://eptura.com/discover-more/resources/worktech-trends/

Kristina York is Principal and Workplace Alchemist at CREATE+CO where she is passionate about being an interior designer and workplace advocate for human-centric environments where all people can work smarter and thrive together. Mike Petrusky asks Kristina to share her experiences with clients as she seeks to meet the needs of people by understanding what they are going through so leaders can empower teams to meet their goals. They explore the importance of space, design and why people gather while recognizing that no one size fits all organizations. Kristina feels a responsibility to advocate for employees by sharing ideas and workplace strategies that will help leadership teams navigate the future of work. Mike and Kristina offer motivational quotes, music and LOTR references to inspire you to be a workplace innovator! Connect with Kristina on LinkedIn: https://www.linkedin.com/in/kristina-york-2436387/ Learn more about CREATE+CO: https://www.createandcompany.com/ Discover free resources and explore past i

Tracy Brower, PhD is Vice President of Workplace Insights at Steelcase and the author of two books, “The Secrets to Happiness at Work” and “Bring Work to Life”. She is a sociologist studying work life fulfillment and happiness while writing as a contributor for Forbes.com and Fast Company. A frequent guest on the show, Mike Petrusky welcomes Tracy back to discuss the state of the workplace in 2023 and the most important areas that workplace leaders should be considering in the New Year. They explore the value of connections and community for human beings and take a journey through the research and personal experiences related to human thriving at work. Mike and Tracy offer practical advice and musical inspiration for facility management and corporate real estate leaders interested in creating great employee experiences for their organizations. Connect with Tracy on LinkedIn: https://www.linkedin.com/in/tracybrowerphd/ Learn more about Steelcase: https://www.steelcase.com/ Find Tracy’s books and other resource

Emily Klein is a Workplace Strategist and member of the Center for the Transformation of Work while Meryl Rosenthal is CEO and Co-Founder of FlexPaths, LLC. In December 2022, Mike Petrusky hosted a live webinar called “Women and Workplace Challenges: Solving the Post-Pandemic Departure” where he and his guests discussed putting women on a path to success in the post-pandemic workplace world. Mike asks Emily and Meryl to draw on their years of industry experience to comment on the impact of corporate cultures, hybrid working uncertainties, and the lack of work-life balance for many women today. Check out these audio highlights from the broadcast and then download the full video with audience Q&A! Connect with Emily on LinkedIn: https://www.linkedin.com/in/emilyklein1/ Connect with Meryl on LinkedIn: https://www.linkedin.com/in/merylrosenthal/ Watch the full video with Mike, Emily and Meryl: https://lp.iofficecorp.com/challenges-facing-women-in-the-workplace Discover free resources and explore past intervi

Mark Catchlove is Director of the Global Insight Group at MillerKnoll where he is passionate about helping occupiers and designers create great places by sharing extensive and insightful research with the workplace and design community. Recorded live in London, Mike Petrusky asks Mark about our fundamental human need for belonging and how it should impact workplace strategies in 2023. They discuss “creating an office that is worth the commute” by prioritizing connectedness and wellness while balancing individual flexibility with community. Mark believes that some corporate leaders have made mistakes with restrictive hybrid workplace policies as they struggle to create policies that offer autonomy without leading to anarchy. Mike and Mark explore the value of gathering for deep collaboration, restoring weak ties and building social connections as we seek to create better workplace experiences for our teams. Check out this episode to discover how you can be a Workplace Innovator in your organization! Connect wi

Susan Clarke is Senior Manager of Building Operations Strategy at Autodesk where she is focused on supporting her team’s expansion into operations including the recently formed strategic alliance between Autodesk and Eptura. Recorded live in London, Mike Petrusky asks Susan about the “mega-trends” and technologies impacting the built environment as they explore opportunities for asset management leaders and make predictions for the industry in 2023. Susan sees the rise of IoT tools and data-driven insights, an increased volume of renovations in existing facilities and prioritization of energy management to achieve corporate ESG goals. Mike and Susan offer inspiration, music and stories about life in London as they encourage you on your journey to be an Asset Champion in the New Year! Connect with Susan on LinkedIn: https://www.linkedin.com/in/susan-clarke-79b3a225/ Explore the Autodesk website: https://www.autodesk.com/ Learn more about Eptura™: https://eptura.com/ Discover free resources and explore past int

Neil Usher is Chief Workplace & Change Strategist at GoSpace AI, the author of three books, and an internationally experienced senior property, workplace, facilities and change leader. Recorded live in London, Mike Petrusky asks Neil if there is evidence for the value of people being together and how workplace leaders can measure the contribution of the office. They explore the power of in-person gatherings, question whether the office is the right place for physical connection, and seek to find balance through nuanced discussion that avoids polarizing views. Mike last met with Neil four years ago in New York City during the promotion of “The Elemental Workplace” and he discovered “Elemental Change” during the early months of the pandemic. Now, they kick off another New Year embracing a “spirit of punk” by testing the concepts discussed before the pandemic, all while challenging listeners with ways of “fixing” work, the topic of Neil’s latest book. Check out this episode to discover how you can impact you

Caren Kenney, MS, PCC is CEO and Founder at Evolve Leadership where she is passionate about transforming executive development and wellbeing through innovative programs that reinforce physical wellbeing, mental and emotional resilience, and character-centered leadership. Mike Petrusky asks Caren about her work with the Human Performance Institute as part of the Johnson & Johnson Health and Wellness Solutions leadership team and how that experience can help workplace leaders today. They explore hybrid working strategies and challenges while offering ideas for leaders who must challenge their own biases and blind spots to succeed in the future of work. Check out this episode to discover inspiration for helping teams prioritize wellbeing through nuanced communication and experimentation in 2023. Connect with Caren on LinkedIn: https://www.linkedin.com/in/carenkenney/ Learn more about Evolve Leadership: https://evolveleadership.com/ Get the book “Leading with Character: 10 Minutes a Day to a Brilliant Legacy

Kristin M. Reed is a Senior Consultant at Veldhoen + Company and Stacy Larkin is Vice President, People & Employee Success at ActionIQ. In November 2022, Mike Petrusky hosted a live webinar called “Creating Strategies for a Better Workplace” where he and his guests discussed recent workplace changes in a post-pandemic era and how companies are learning to progress beyond short-term reactions and realize long-term adaptations. They explored shifts in culture, policy, and space design while mapping out strategies for the use of data, benchmarks, storytelling and change management in the future workplace. Mike asked Kristin and Stacy to share inspirational quotes and music that will help you embrace the new future of work and be a workplace innovator in your organization. Check out these audio highlights from the broadcast and then download the full video with audience Q&A! Connect with Kristin on LinkedIn: https://www.linkedin.com/in/kristinreed/ Connect with Stacy on LinkedIn: https://www.linkedin.com/

Dr. Marie Puybaraud is Global Head of Research at JLL where she is passionate about helping corporate organizations shape the future of work while she also serves as a Trustee of the IFMA Foundation. Mike Petrusky asks Marie about the role of the facility manager in a world that is constantly changing and the emerging trends as the workforce operates both in the office and outside of the built environment. They explore hybrid working, the importance of wellbeing and how our reliance on workplace technology requires resilience planning. Mike and Marie reminisce about their time at IFMA’s World Workplace in Nashville and offer inspiration for industry leaders as they seek to create a more human-centric workplace while caring for their people and preparing for what comes next! Connect with Dr. Marie on LinkedIn: https://www.linkedin.com/in/mariepuybaraud/ Learn more about JLL: https://www.us.jll.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptu

Marc Weigum is Director of Real Estate and Workplace Technology at Twilio where he is passionate about building a tech stack that helps teams to deliver an amazing employee experience for customers wherever their work is being done. Mike Petrusky asks Marc about his career journey and his perspectives on the trends, strategies and technologies available for workplace leaders today as they seek to meet the needs of their people. They discuss challenges when planning for the future around real estate decisions and workspace design while focusing on the opportunity to iterate and learn along the way. Marc offers practical advice for leaders using baseball as a source for inspiration and delivers encouragement for workplace innovators to “keep taking swings” as we head into 2023! Connect with Marc on LinkedIn: https://www.linkedin.com/in/marc-weigum-758635107/ Learn more about Twilio: https://www.twilio.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with M

Phil Kirschner is a Workplace Strategy and Change Leader at McKinsey & Company where he applies his years of experience persuading complex networks of stakeholders to transform their operational processes and behaviors. Mike Petrusky asks Phil about his journey at Credit Suisse, JLL and WeWork and how those experiences helped him find his passion for workplace strategy and the future of work. They explore the challenges and opportunities for workplace leaders today as they seek to build a culture that recognizes the needs of employees while also delivering on the business outcomes organizations are seeking in 2022 and beyond. Mike and Phil have known each other for many years from afar, and share many industry connections in common, but they finally have a chance to chat in person on this exciting episode of the podcast! Connect with Phil on LinkedIn: https://www.linkedin.com/in/philkirschner/ Download the McKinsey & Co Report on “The Great Attrition”: https://www.mckinsey.com/business-functions/peop

Deana Haynes, LEED AP BD+C, is Director of Commercial Real Estate at ChargePoint where she is passionate about the development of new technology solutions and business models that allow organizations to capitalize on the growing need for EV charging at their properties. In October 2022, Mike Petrusky hosted a live webinar called “Leading the Charge: How EV Charging Drives Workplace Experience and Sustainability” where he and Deana discussed the keys to successfully implementing EV charging stations. Mike asked Deana how facility management leaders can predict and meet employee and visitor demand and how they can choose the right infrastructure and software to have an impact on their organization’s overall ESG goals. Check out these audio highlights from the broadcast and then download the full video with audience Q&A! Connect with Deana on LinkedIn: https://www.linkedin.com/in/deanahaynes/ Learn more about ChargePoint: https://www.chargepoint.com/ Watch the full video with Mike and Deana: https://lp.asse

Kay Sargent is Senior Principal & Director of WorkPlace at HOK, Mayra Portalatin is Vice President of Facilities Services at NVE, Inc., Lena Thompson is Director of Building Operations & Administrative Services at the American Psychological Association and Geoff Snavely is Vice President & General Manager at milliCare Floor & Textile Care. In October 2022, Mike Petrusky hosted a live webinar called “What Does It Take To Be An FM Innovator Today?” where he and the panel revisited their “5-Year Podcast Reunion Show” during IFMA’s World Workplace 2022 in Nashville. The powerful conversation sparked interest in the facility management community as these leaders discussed changes to the workplace, how to embrace new technology, and measure success. Mike asked the panel to share practical advice and offer actionable insights around the psychological factors impacting today's workforce, return to office strategies, and the fundamental shifts taking place that will continue to impact the future of wor

Noelle Via Borda is Senior Program Manager of Workplace Design at Adobe where she is focused on designing workplace policies, programs and environments that are human-centered. Mike Petrusky asks Noelle about her passion for creating a great workplace experience using cross-functional experimentation, inclusive design based in employee engagement, and refining the vision for the future of Adobe’s workplace ecosystem. They discuss the changed expectations of the workforce and explore how Noelle is using insights gained from “Lab82”, Adobe’s workplace innovation and experimentation engine, to plan strategies for the future of work. Mike and Noelle find common interest in sci-fi and fantasy films and offer music and stories of inspiration to help you become a workplace innovator in your organization! Connect with Noelle on LinkedIn: https://www.linkedin.com/in/noelleviaborda/ Learn more about Adobe: https://www.adobe.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Learn more about E

Nick Baum is Portfolio Optimization Manager at BAE Systems Australia where he is responsible for optimizing the performance of the BAE Systems Australia Property Portfolio to drive competitive advantage. Mike Petrusky asks Nick about his views on workplace strategy, the evolution of workplace design and forecasting the future needs of the company’s real estate portfolio. They explore changing expectations of the workforce, the value of the office and building a culture that meets the needs of human beings in today’s world. Mike and Nick also discuss Australian music and offer inspirational quotes that will help encourage you to be a workplace innovator in your organization! Connect with Nick on LinkedIn: https://www.linkedin.com/in/nick-baum/ Learn more about BAE Systems: https://www.baesystems.com/en-aus/home Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Learn more about Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://www.workplaceinnova

Lisa Whited is the Founder and Chief Transformation Officer of WTF (Workplace Transformation Facilitation), a Senior Associate with Advanced Workplace Associates (AWA) and the author of “Work Better. Save the Planet: The Earth-First Workplace is Good for People, Great for Business”. Mike Petrusky asks Lisa about how her experience and education in interior architecture, management and leadership, coupled with her interest in inclusivity and community building, allows her to help her clients improve employee engagement. They explore the challenges of building a workplace culture that integrates the overlap of vision, people and place while offering inspiration to help you be a workplace innovator in your organization! Connect with Lisa on LinkedIn: https://www.linkedin.com/in/lisawhited/ Learn more about AWA: https://www.advanced-workplace.com/ Find out more about Lisa and buy the book: https://www.workbettersavetheplanet.com/ Learn more about Eptura™: https://eptura.com/ Discover free resources and explore pa

Erica Keswin is an Author, Speaker, Podcast Host and Workplace Strategist who is a trusted guide for companies around the world looking for ways to connect their teams, increase engagement, and create a human workplace. In September 2022, Mike Petrusky hosted a live webinar called “Bring Your Human to Work: When People Thrive, Business Thrives” where Erica shared how to lead your team with purpose in a post-pandemic era when navigating work-life balance is more important than ever. Mike and Erica explored the best ways to lead remote and hybrid teams and discussed how successful leaders align employee needs with organizational objectives. They agree that it is essential to prioritize employees’ wellbeing and discover how rituals play an essential role in bring people together. Check out these audio highlights from the broadcast and then download the full hour-long video with audience Q&A! Connect with Erica on LinkedIn: https://www.linkedin.com/in/ericakeswin/ Watch the full video of Mike and Erica: https

Brandon Holden is CEO of Eptura™, the global worktech company that brings together nine software products to provide solutions for people, workplaces and assets to enable everyone to reach their full potential. Mike Petrusky visits Brandon near Eptura’s™ Salt Lake City, UT office to discover the story and vision of the company formed by the merger of iOffice + SpaceIQ with Condeco. With 16.3 million users across 115 countries, Eptura™ is trusted by over 16,000 of the world’s leading companies to realize a better future at work. Mike asks Brandon about the market opportunity, brand strategy and leadership philosophy that drives the team at Eptura™ to help customers meet the expectations of their people today and for the future. They explore the role of the workplace, the evolution of spaces and the power of data in the world of facilities and asset management to optimize collaboration, innovation and productivity. Mike and Brandon offer insights and inspiration for workplace leaders and share how Eptura™ will

Cristina Herrera is Founder of Cristina Herrera Consulting, LLC in New York City where she is fiercely committed to supporting organizations to grow with purpose in reaching their goals by developing change management strategies, workplace strategies, coaching and start up consulting. Mike Petrusky asks Cristina about our changing world and how her expertise in change management, workplace strategy and global cross-cultural experiences have prepared her to deliver human-centered design in organizations today. They explore the importance of aligning new world values with business outcomes by leading with empathy, directing with candor and managing with agility. Mike and Cristina share a love of 90’s dance music and they offer another inspirational duet along with many practical tips for workplace innovators everywhere! Connect with Cristina on LinkedIn: https://www.linkedin.com/in/misscristinaherrera/ Learn more about of Cristina Herrera Consulting: https://cristinaherreraconsulting.com/ Listen to Cristina’s “