Workplace Innovator Podcast | Enhancing Your Employee Experience

Dr. Tracy Brower, PhD, MM, MCRw is a PhD sociologist studying the sociology of work and the changing nature of work, workers and workplace. She is the author of a new book, “The Secrets to Happiness at Work” and also “Bring Work to Life by Bringing Life to Work”. She is a contributor to Forbes.com and Fast Company and a principal with Steelcase’s Applied Research + Consulting group. Mike Petrusky asks Tracy about the macro-trends in the workplace today and how technology will impact our future workplaces. Then, Mike and Tracy take a closer look at human behavior and the needs of people in the hybrid workplace while also offering some inspirational quotes and music to help give you a positive mindset for whatever may come! Connect with Tracy on LinkedIn: https://www.linkedin.com/in/tracybrowerphd/ Follow Tracy on Twitter: @TracyBrower108 Learn more about Tracy and her books: https://tracybrower.com/ Register for our next webinar featuring author Rex Miller: https://www.iofficecorp.com/live-webinar-return-to-w

Dr. Tracy Brower, PhD, MM, MCRw is a PhD sociologist studying the sociology of work and the changing nature of work, workers and workplace. She is the author of a new book, “The Secrets to Happiness at Work” and also “Bring Work to Life by Bringing Life to Work”. She is a contributor to Forbes.com and Fast Company and a principal with Steelcase’s Applied Research + Consulting group. Mike Petrusky asks Tracy about the macro-trends in the workplace today and how technology will impact our future workplaces. Then, Mike and Tracy take a closer look at human behavior and the needs of people in the hybrid workplace while also offering some inspirational quotes and music to help give you a positive mindset for whatever may come! Connect with Tracy on LinkedIn: https://www.linkedin.com/in/tracybrowerphd/ Follow Tracy on Twitter: @TracyBrower108 Learn more about Tracy and her books: https://tracybrower.com/ Register for our next webinar featuring author Rex Miller: https://www.iofficecorp.com/live-webinar-return-to-w

Kay Sargent is Senior Principal and Director of WorkPlace at HOK where she is a recognized expert on workplace and an award-winning designer who has worked with several Fortune 500 companies to optimize their global real estate portfolios and create innovative work environments. In January 2021, Mike Petrusky hosted a live webinar broadcast called “Is this the Workplace’s ‘Kodak Moment’?” to explore the future of work and discover how facility management and corporate real estate leaders should lead their organizations through these pandemic times. Hear Kay’s honest and eye-opening assessment of where we are as an industry during this audio highlight episode of the show! Connect with Kay on LinkedIn: https://www.linkedin.com/in/kay-sargent-53b2431/ Download the full webinar video with Kay and Mike: https://www.iofficecorp.com/webinar-replay-thinking-forward-is-this-the-workplaces-kodak-moment Register for our next webinar featuring author Rex Miller: https://www.iofficecorp.com/live-webinar-return-to-work-a

Paul A. Pavlou, Ph.D. is Dean of the C. T. Bauer College of Business at the University of Houston where he leads a dynamic and vibrant group of faculty and staff, along with a motivated and hard-working student body across graduate, undergraduate, doctoral and executive education programs. Mike Petrusky asks Paul about the lessons learned during the pandemic and how workplace leaders can adapt to changes in the marketplace. They discuss trends in real estate, the impact of technology and how we all must collaborate to address “the digital divide” in the coming decade. Connect with Paul on LinkedIn: https://www.linkedin.com/in/paul-a-pavlou-6003a16/ Learn more about the Bauer College of Business: https://www.bauer.uh.edu/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com  

Yitsy Montano is Campus Programs Manager at UKG (Ultimate Kronos Group) where she is passionate about process improvement, innovation, and technology related to facility management and the workplace. In January 2021, Mike Petrusky and Yitsy presented a fireside chat during the Future Offices Winter conference to explore the ROI of digital workplace and real estate technology tools. They discussed how workplace leaders can navigate this time of great change by rethinking their facilities, facing the hybrid workplace challenges ahead, balancing people and technology while building a culture that is prepared for the next normal. Connect with Yitsy on LinkedIn: https://www.linkedin.com/in/yitsymontano/ Learn more about Future Offices: https://www.iqpc.com/events-nextgenerationoffices/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com  

In December 2020, Mike Petrusky hosted a live panel discussion for IFMA’s World Workplace 2020 – The Virtual Experience. Listen to these audio highlights about our evolving workplaces, adapting to changes during COVID and leading your organization into the future. Five amazing facility management leaders share their insights and offer inspiration to help you take the lead as a workplace innovator. Connect with our panelists on LinkedIn (in order of appearance): Razia Ferdousi-Meyer - Global Operations & Workplace Services Leader at Ankura https://www.linkedin.com/in/raziameyer/ Lena Thompson, FMP, SFP - Director, Building Operations & OFM at American Psychological Association https://www.linkedin.com/in/lena-thompson-5b05a86/ Darrell Rounds, FMA, C.E.M. - Operations Group Manager at General Motors https://www.linkedin.com/in/darrell-rounds-fma-c-e-m-b1a14312/ Darin Rose, CFM, SFP, GGP, CRFP - Director of Administration & Facilities at Credit Union of Colorado https://www.linkedin.com/in/darinrose1

Elicia Young is Staff Program Manager, Workplace Services at Intuit, and Jeffrey Buck, FMP, SFP is Senior Global Facilities Strategist at Red Hat. In December 2020, Mike Petrusky hosted a live webinar broadcast called “The Rise of 'Corporatality' - When FM, Workplace Branding, and Hospitality Collide” as Elicia and Jeffrey shared their thoughts about how the future of employee experience and what it means to incorporate "Corporatality" into your organization. With facility managers needing to creatively deliver services and provide new workspaces, how do companies maintain their culture and still keep the feeling of their brand? Find out during this audio highlight episode of the show! Connect with Elicia on LinkedIn: https://www.linkedin.com/in/eliciayoung/ Connect with Jeffrey on LinkedIn: https://www.linkedin.com/in/jeffrey-buck-fmp-sfp-54611b8b/ Download the full webinar with Elicia, Jeffrey, and Mike: https://www.iofficecorp.com/webinar-replay-the-rise-of-corporatality Register for our next webinar feat

Ryan Anderson is Vice President of Global Research & Insights at Herman Miller where he is passionate about innovation and offers diverse experiences in research while helping clients to formulate and execute new growth strategies. Recently, Ryan joined Mike Petrusky and Madi Dujka on the Workplace Innovator Interactive Livestream to discuss workplace design, culture and collaboration as we head in to the New Year. He took questions from the audience about change management strategies and preparing for the future workplace, while also exploring the ways how technology can help facility management and CRE leaders deliver a great employee experience both during and after the pandemic. Connect with Ryan on LinkedIn: https://www.linkedin.com/in/ryaningr/ Download the full video of Ryan on the livestream: https://www.iofficecorp.com/webinar-download-workplace-innovator-interactive-livestream26 Register for future “Workplace Innovator Interactive” livestreams: https://www.iofficecorp.com/live-webinar-2020-week

In December 2020, Mike Petrusky & Madison Dujka hosted a live broadcast that reunited several of our early guest panelists from the Workplace Innovator Interactive Livestream. We asked each contributor to share an inspirational quote, a lesson learned in 2020, and their vision for the workplace in 2021. Our audience of facility management and corporate real estate leaders also shared their views in the livestream chat. Madi and I are so grateful to Rex Miller, Kelly Johnson, Vik Bangia, Leigh Stringer, Lorri Rowlandson, Katy Redmond, Elizabeth Redmond, John Mackay, Cristina Herrera, David Wagner and EVERYONE who has participated on the show during the pandemic. This strong community gives us a reason to be very optimistic about the future of work! Download the full video of the show: https://www.iofficecorp.com/webinar-download-workplace-innovator-interactive-livestream27 Register for future “Workplace Innovator Interactive” livestreams: https://www.iofficecorp.com/live-webinar-2020-weekly-livestream Con

Chad Smith is Vice President of Product Strategy at iOFFICE where he leads a very talented, smart and hard-working team of product and design professionals helping clients to connect their employees to the workplace through an overall better experience. In November 2020, Mike Petrusky hosted a live webinar broadcast for the IFMA Manitoba Chapter in Canada called “Adapting to Change & Workplace Challenges in 2021” as Chad shared his thoughts about how the workplace is evolving rapidly and why facility managers must be in the business of rethinking the ways they care for real estate and the occupants of their facilities. Connect with Chad on LinkedIn: https://www.linkedin.com/in/chaddavidsmith/ Download the full webinar with Chad and Mike: https://www.iofficecorp.com/webinar-download-adapting-to-change-workplace-challenges-in-2021 Watch Mike’s panel from IFMA’s World Workplace 2020: https://worldworkplace.ifma.org/ Register for future “Workplace Innovator Interactive” livestreams: https://www.iofficecorp.c

Kerry Wekelo is Chief Operating Officer at Actualize Consulting where she is focused on enhancing team experiences by creating a work environment that supports thriving employees and a sought-after workplace. Mike Petrusky asks Kerry about her book “Gratitude Infusion: Workplace Strategies for a Thriving Organizational Culture” and they explore ways to build connections and engagement during these pandemic times. Kerry and her organization have years of experience managing a distributed workforce while also building a culture that meet the needs of employees. Mike and Kerry enjoy the chance to catch up again and you’ll be inspired to “count your blessings” during “the most wonderful time of the year”! Connect with Kerry on LinkedIn: https://www.linkedin.com/in/kerryelam/ Get “Gratitude Infusion” on Amazon: https://www.amazon.com/gp/product/B089NYDKWY/ref=dbs_a_def_rwt_bibl_vppi_i0 Learn more about Actualize Consulting: https://www.actualizeconsulting.com/ Read a recent blog from Kerry: https://www.cultuream

Adam Stoltz is Firmwide Director of Consulting at HOK where he leads workplace, real estate and portfolio strategy and change management as he directs the team that delivers these services globally. In November 2020, Mike Petrusky hosted a live webinar broadcast called “How the Hub-Home-Spoke Model Helps You Balance Employee Workplace Needs” as Adam discussed how HOK constructed a framework for occupancy and space use that builds upon COVID-19 pandemic-related research. Mike and Adam explored how you can lead your organization in support of business and people by focusing on health, safety and wellbeing, remote and home working, and by keeping the purpose of place top of mind at all times. Connect with Adam on LinkedIn: https://www.linkedin.com/in/abstoltz/ Watch the full webinar video with Adam and Mike: https://www.iofficecorp.com/webinar-download-live-webinar-how-the-hub-home-spoke-model-helps-you-balance-employee-workplace-needs Listen to Adam’s first appearance on the podcast: https://www.workplaceinno

Will Easton is Head of Workplace at One Eighty Group and a socially conscious workplace and facilities change management leader who helps businesses of all sizes optimize their workplace and FM services to ensure they can adapt to change and ensure productivity. Mike Petrusky asks Will about his vision for the workplace of the future and how things have changed during the pandemic and what leaders can expect in a post-COVID world. They explore the need to customize solutions to meet the new expectations of the workforce and explore how technology tools can help workplace leaders deliver on the new employee experience. Mike and Will find common ground with a love for music that leads to an inspirational quote and some guitar-driven podcast karaoke! Connect with Will on LinkedIn: https://www.linkedin.com/in/wjeaston/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike vi

Susan Clarke is Research Director for Smart Buildings at Verdantix where she leads a research agenda focused on software solutions for real estate management including integrated workplace management systems and IoT platforms for buildings. In October 2020, Mike Petrusky hosted a live webinar broadcast called “The Future of Workplace Experience” as Susan discussed findings from a recent Verdantix survey designed to help real estate and facility management leaders as they explore smart building technology strategies, investment plans and priorities over the next 12 months. The survey highlights that COVID-19 is driving firms to reprioritize their facilities management strategies with talent retention and employee safety as new focal areas. In the near-term, firms are planning targeted new investments in remote collaboration, employee health monitoring technology and IoT-enabled space monitoring. Mike and Susan offer practical advice and inspiration for workplace leaders during these challenging times! Connect

Lindsey Brackett is Co-Founder and President of Legacy FM, LLC and Joshua Brackett PE, SASHE, CHFM is Special Projects Manager for Baptist Health and also Co-Founder & Facilities Engineer for Legacy FM, LLC where they both leverage their experience in the healthcare engineering and construction industry to develop and implement training programs for facility management teams. Lindsey and Josh joined Mike Petrusky and his co-host Madison Dujka on a recent “Workplace Innovator Interactive Livestream” to inspire present and future FM leaders to grow in their skills while adapting to the changing world of the built environment. This highlight episode offers valuable insights delivered during our weekly live broadcast happening every Wednesday at Noon ET. Connect with Lindsey on LinkedIn: https://www.linkedin.com/in/lindsey-brackett/ Connect with Josh on LinkedIn: https://www.linkedin.com/in/joshua-brackett/ Learn more about Legacy FM, LLC: https://legacy-fm.com/ Watch Lindsey & Josh’s videos on the ASHE Y

Nikki Greenberg is the Founder of Real Estate of the Future and Women in PropTech where she is a futurist and thought-leader for the real estate industry. Mike Petrusky asks Nikki about her experiences in New York City and they discuss both the challenges and opportunities in the world of real estate and the workplace as we continue to navigate the impact of the COVID-19 pandemic. With a holistic view of real estate and the creative perspective of an innovator, Nikki shares insights and practical advice for workplace leaders as we seek to guide the people in our organizations. Mike and Nikki offer some inspiration and a few laughs when they discuss music (and Opera!), but you will mostly find the industry knowledge you need to help set your team’s direction for 2021 and beyond. Connect with Nikki on LinkedIn: https://www.linkedin.com/in/nikki-greenberg-17308a27/ Learn more about Real Estate of the Future: https://www.realestateofthefuture.co/ Find out about Women in PropTech: https://www.womeninproptech.co/ D

Kimberly Prescott is Founder and President of Prescott HR and the host of the “HR and Cocktails Podcast” where she is dedicated to developing and implementing real-time customized HR solutions designed for long-term success. In September 2020, Mike Petrusky hosted a live webinar broadcast called “Working with HR to Meet the Needs of Your Workforce Now and in the Future” as Kimberly discussed returning to the workplace and using a “Strategic HR” approach to overcome challenges. She offered practical advice on workplace culture and shared a vision for how FM and CRE leaders can partner with HR to deliver a holistic experience for employees during these fast-changing times! Connect with Kimberly on LinkedIn: https://www.linkedin.com/in/kimberlyprescottshrmscp/ Watch the full webinar video with Kimberly and Mike: https://www.iofficecorp.com/webinar-download-working-with-hr-to-meet-the-needs-of-your-workforce-now-and-in-the-future Learn more about the “HR and Cocktails Podcast”: https://anchor.fm/hrandcocktails R

Siobhán McHale is the Executive General Manager of People, Culture & Change at DuluxGroup and is known as an “insider” who has been the executive in charge of change for a series of international firms. Her work was used as a case study by Professor John Kotter at Harvard Business School, to teach MBA students about how to manage change. Mike Petrusky asks Siobhán about her book “The Insider’s Guide to Culture Change” which has been described, by culture pioneer Carolyn Taylor, as “the most ground-breaking thinking on how to change workplace culture that I’ve seen in many years”. Mike and Siobhán find an instant connection through their mutual admiration for the music of “the greatest band of all time” which leads to an inspirational U2 version of “podcast karaoke”! Connect with Siobhán on LinkedIn: https://www.linkedin.com/in/mchalesiobhan/ Get a copy of Siobhán’s book: https://www.amazon.com/Insiders-Guide-Culture-Change-Workplace/dp/1400214653#:~:text=The%20Insider's%20Guide%20to%20Culture,97814002146

Jessica Bantom leads the Diversity, Equity, Inclusion and Belonging (DEI&B) consulting services for the Steele Strategies Workplace Experience Division, applying extensive background in change management, design thinking, and coaching to help clients realize organizational outcomes and achieve business objectives. Mike Petrusky asks Jessica how she helps organizations engage in inclusive workplace practices, improve cultural confidence, and build more diverse teams that create a greater sense of belonging. Jessica serves as the Steele Strategies DE&I Officer providing key leadership and strategic direction in the development and integration of diversity and inclusion practices in all aspects of the company’s business and she offers ideas on how you can “Start Where You Are” when discussing race in the workplace. Mike also announces a new initiative from IFMA’s Workplace Evolutionaries, called WE:Belong, which is being launched to address DEI&B in the workplace. Connect with Jessica on LinkedIn: ht

Erica Volini is Deloitte's Global Human Capital Leader based in Scottsdale, Arizona where she works with executives at some of the world’s leading and most respected organizations helping them define their Human Capital strategy and develop the plan to execute against it. Mike Petrusky asks Erica how organizations can best tap into the power of their workforce and the role that FM, CRE and HR need to play together during these fast-changing times. They discuss leadership, workplace culture, innovation and technology tools helping us adapt to a post-COVID, hybrid model of work that consists of both in person and virtual elements. Erica provides an optimistic assessment of our human potential and the opportunity that organizations have to capitalize on it by aligning productivity and business value with all that makes us distinctly human. Mike and Erica also share a love of 80’s music which leads to a trip down memory lane where they discuss concerts and a Madonna version of podcast karaoke! Connect with Erica