Innovation In Compliance With Tom Fox

Welcome to this special podcast series, In Conversation with K2 Intelligence FIN: Jeremy Kroll on GRC Risks, Strategies, and the Future, sponsored by K2 Intelligence FIN. This week I visit with K2 Intelligence FIN, Chief Executive Officer (CEO) Jeremy Kroll on GRC Risks, Strategies, and the Future. Over the week, we will review the current Governance, Risk, and Compliance (GRC) landscape, look at GRC at work, consider GRC and the investment community, review GRC and K2 Intelligence FIN and conclude with a look at GRC then and now. In this Part 1, we consider the current GRC landscape. He concluded that GRC has become a much broader part of the conversation across the board. For example, this has become a larger part of the due diligence process for investors examining portfolio companies or acquisitions. Please join us as we explore this and other GRC-related issues over this podcast series. Tomorrow we examine GRC at work. Check out the LinkedIn page for K2 Intelligence FIN here. Check out the K2 Intelligenc

This week’s guest is the Managing Director - GRC Business Unit at Mitratech, Mark Delgado. He and Tom Fox discuss why automating policy management is no longer a luxury, but a necessity given these unprecedented times. A Cornerstone of Compliance Policy management is a fundamental building block of compliance, Mark says. Without it you can’t guarantee compliance or operational efficiency. He shares why automating policy management is the only way to ensure both. Apart from the benefits to business leaders and compliance professionals, he argues that employees gain from being able to access all the relevant and up-to-date policy information in one place. The COVID-19 crisis has highlighted the importance of automated policy management, given the rapid and frequent policy changes in most companies. Information Governance in the Time of COVID “Even though we've gone through a period of a lot of change and disruption to operations generally,” Mark says, “regulators, with very few exceptions, have not chosen to

Welcome to a special five-part podcast series, A Conversation with Skillsoft and StoneTurn: From the Code of Conduct to Risk Assessment to Continuous Improvement. This week’s podcast series is jointly sponsored by Skillsoft and StoneTurn Group, LLP. Over the course of this series we have explored the recently released 2020 Update to the Department of Justice’s (DOJ) Evaluation of Corporate Compliance Programs (2020 Update). Focused on your Code of Conduct and how it is informed by your Risk Assessment, training on your Code of Conduct, performing a Risk Assessment and conclude with how all this ties to continuous monitoring and continuous improvement. Participants in this podcast series include: from Skillsoft, Charlie Voelker, Director, Compliance Products; John Arendes, Vice President and GM of Global Compliance Solutions; from StoneTurn, Toby Ralston, Managing Director, Jamen Tyler, Managing Director and Stephen Martin, Partner. In this fifth and final episode, I conclude with Stephen Martin on continuous

Welcome to a special five-part podcast series, A Conversation with Skillsoft and StoneTurn: From the Code of Conduct to Risk Assessment to Continuous Improvement. This week’s podcast series is jointly sponsored by Skillsoft and StoneTurn Group, LLP. In this podcast series we will explore the recently released 2020 Update to the Department of Justice’s (DOJ) Evaluation of Corporate Compliance Programs (2020 Update). We focus on your Code of Conduct and how it is informed by your Risk Assessment, training on your Code of Conduct, performing a Risk Assessment and conclude with how all this ties to continuous monitoring and continuous improvement. Participants in this podcast series include: from Skillsoft, Charlie Voelker, Director, Compliance Products; John Arendes, Vice President and GM of Global Compliance Solutions; from StoneTurn, Toby Ralston, Managing Director, Jamen Tyler, Managing Director and Stephen Martin, Partner. In this fourth episode, I visit with Arendes on assessing your risks and using that pr

Welcome to a special five-part podcast series, A Conversation with Skillsoft and StoneTurn: From the Code of Conduct to Risk Assessment to Continuous Improvement. This week’s podcast series is jointly sponsored by Skillsoft and StoneTurn Group, LLP. In this podcast series we will explore the recently released 2020 Update to the Department of Justice’s (DOJ) Evaluation of Corporate Compliance Programs (2020 Update). We focus on your Code of Conduct and how it is informed by your Risk Assessment, training on your Code of Conduct, performing a Risk Assessment and conclude with how all this ties to continuous monitoring and continuous improvement. Participants in this podcast series include: from Skillsoft, Charlie Voelker, Director, Compliance Products; John Arendes, Vice President and GM of Global Compliance Solutions; from StoneTurn, Toby Ralston, Managing Director, Jamen Tyler, Managing Director and Stephen Martin, Partner. In this third episode, I visit with Jamen Tyler on conducting an effective risk assess

Welcome to a special five-part podcast series, A Conversation with Skillsoft and StoneTurn: From the Code of Conduct to Risk Assessment to Continuous Improvement. This week’s podcast series is jointly sponsored by Skillsoft and StoneTurn Group, LLP. In this podcast series we will explore the recently released 2020 Update to the Department of Justice’s (DOJ) Evaluation of Corporate Compliance Programs (2020 Update). We focus on your Code of Conduct and how it is informed by your Risk Assessment, training on your Code of Conduct, performing a Risk Assessment and conclude with how all this ties to continuous monitoring and continuous improvement. Participants in this podcast series include: from Skillsoft, Charlie Voelker, Director, Compliance Products; John Arendes, Vice President and GM of Global Compliance Solutions; from StoneTurn, Toby Ralston, Managing Director, Jamen Tyler, Managing Director and Stephen Martin, Partner. In this second episode, I visit with Voelker on how a Risk Assessment informs your Cod

Matt Kunkel saw a need in the market for “a platform that could act as a central nucleus and bring together and automate in a flexible, easy fashion, all of the different components that make up a traditional governance, risk and compliance regulatory program.” He, together with John Siegler and Dan Campbell, founded LogicGate to fulfil that need. Matt joins Tom Fox on this week’s show to talk about LogicGate’s GRC platform and how it helps businesses improve their bottom line. Every Business Needs a GRC Champion Matt wants to give business leaders the keys to the kingdom from a technology perspective. Leaders should be able to own and maintain Governance, Risk and Compliance (GRC) technology that grows and evolves alongside the company’s growth and evolution. A well run GRC program has multiple stakeholders throughout the organization, he points out, especially a champion who will advocate for a culture of risk and compliance. He shares six tips for choosing the best GRC solution. Managing Third Party Risk

Welcome to a special five-part podcast series, A Conversation with Skillsoft and StoneTurn: From the Code of Conduct to Risk Assessment to Continuous Improvement. This week’s podcast series is jointly sponsored by Skillsoft and StoneTurn Group, LLP. In this podcast series we will explore the recently released 2020 Update to the Department of Justice’s (DOJ) Evaluation of Corporate Compliance Programs (2020 Update). We focus on your Code of Conduct and how it is informed by your Risk Assessment, training on your Code of Conduct, performing a Risk Assessment and conclude with how all this ties to continuous monitoring and continuous improvement. Participants in this podcast series include: from Skillsoft, Charlie Voelker, Director, Compliance Products; John Arendes, Vice President and GM of Global Compliance Solutions; from StoneTurn, Toby Ralston, Managing Director, Jamen Tyler, Managing Director, and Stephen Martin, Partner. In this first episode, I visit with Toby Ralston on Code of Conduct. Obviously, your

Welcome to a special five-part podcast series, A Conversation with Convercent and StoneTurn: From the Code of Conduct to Risk Assessment to Continuous Improvement. This week’s podcast series is jointly sponsored by Convercent and StoneTurn Group. Over the course of the series we have explored the impacts on corporate compliance programs from the recently released 2020 Update to the Department of Justice’s (DOJ) Evaluation of Corporate Compliance Programs (2020 Update). We focus on investigations, data analytics, evaluating compliance programs, internal reporting and corporate culture. Participants in this podcast series include: Asha Palmer, Convercent Chief Ethics and Compliance Officer (CECO) and Executive Vice President (EVP) of CONVERGE; Rex Homme, Michele Edwards, and Stephen Martin, all Partners at StoneTurn. In this fifth and final episode, I am joined by Martin for a discussion of evaluating compliance programs. Resources For more information on StoneTurn, check out their website, here. For more infor

Welcome to a special five-part podcast series, A Conversation with Convercent and StoneTurn: From the Code of Conduct to Risk Assessment to Continuous Improvement. This week’s podcast series is jointly sponsored by Convercent and StoneTurn Group. Over the course of the series we are exploring the impacts on corporate compliance programs from the recently released 2020 Update to the Department of Justice’s (DOJ) Evaluation of Corporate Compliance Programs (2020 Update). We focus on investigations, data analytics, evaluating compliance programs, internal reporting and corporate culture. Participants in this podcast series include: Asha Palmer, Convercent Chief Ethics and Compliance Officer (CECO) and Executive Vice President (EVP) of CONVERGE; Rex Homme, Michele Edwards, and Stephen Martin, all Partners at StoneTurn. In this fourth episode, we take a deep dive with Palmer into corporate culture. Join us tomorrow, as Stephen Martin, Partner at StoneTurn discusses evaluating compliance programs. Resources For mor

Welcome to a special five-part podcast series, A Conversation with Convercent and StoneTurn:  From the Code of Conduct to Risk Assessment to Continuous Improvement. This week’s podcast series is jointly sponsored by Convercent and StoneTurn Group. Over the course of the series we will explore the impacts on corporate compliance programs from the recently released 2020 Update to the Department of Justice’s (DOJ) Evaluation of Corporate Compliance Programs (2020 Update). We focus on investigations, data analytics, evaluating compliance programs, internal reporting and corporate culture. Participants in this podcast series include: Asha Palmer, Convercent Chief Ethics and Compliance Officer (CECO) and Executive Vice President (EVP) of CONVERGE; Rex Homme, Michele Edwards, and Stephen Martin, all Partners at StoneTurn. In this third episode, Edwards and I discuss how a compliance professional can create an inventory of metrics by which to monitor and then improve a compliance program. Join us tomorrow, as Asha Pa

Welcome to a special five-part podcast series, A Conversation with Convercent and StoneTurn: From the Code of Conduct to Risk Assessment to Continuous Improvement. This week’s podcast series is jointly sponsored by Convercent and StoneTurn Group. Over the course of the series we will explore the impacts on corporate compliance programs from the recently released 2020 Update to the Department of Justice’s (DOJ) Evaluation of Corporate Compliance Programs (2020 Update). We focus on investigations, data analytics, evaluating compliance programs, internal reporting and corporate culture. Participants in this podcast series include: Asha Palmer, Convercent Chief Ethics and Compliance Officer (CECO) and Executive Vice President (EVP) of CONVERGE; Rex Homme, Michele Edwards, and Stephen Martin, all Partners at StoneTurn. In this second episode, we take a deep dive with Palmer into internal reporting. Join us tomorrow, as Michele Edwards, Partner at StoneTurn details how to create an inventory of compliance metrics.

This week’s guest is Josh Elledge of Up My Influence, an influencer company that helps turn their clients into celebrities, as well as build sales systems for them. Josh chats with Tom Fox about the importance of building customer relationships, and he shares a process-oriented approach to doing so.  Building Influence Tom reflects that your brand is not your image; your brand is your relationship with your customer. Josh comments that he chose his company name to speak to his market’s pain point: they want to build their influence and authority. He helps them implement simple processes to make that happen, he says. His podcast, The Thoughtful Entrepreneur, is one such step. “I think that everybody has a message that could possibly impact the world. My job is to help you get access as quickly as possible… All you gotta do is just focus on serving, serving, serving; going from platform to platform; …and just do it with a… relentless, unceasing devotion,” he says. Preparation and Storytelling Tom comments on

Welcome to a special five-part podcast series, A Conversation with Convercent and StoneTurn: From the Code of Conduct to Risk Assessment to Continuous Improvement. This week’s podcast series is jointly sponsored by Convercent and StoneTurn. Over the course of the series we will explore the impacts on corporate compliance programs from the recently released 2020 Update to the Department of Justice’s (DOJ) Evaluation of Corporate Compliance Programs (2020 Update). We focus on investigations, data analytics, evaluating compliance programs, internal reporting and corporate culture. Participants in this podcast series include: Asha Palmer, Convercent Chief Ethics and Compliance Officer (CECO) and Executive Vice President (EVP) of CONVERGE; Rex Homme, Michele Edwards, and Stephen Martin, all Partners at StoneTurn. In this first episode, we take a deep dive with Homme into conducting investigations and ensuring consistent outcomes. Join us tomorrow, as Asha Palmer, Convercent Chief Ethics and Compliance Officer (CEC

I was recently interviewed by Suparna Goswami about the Novartis corruption enforcement actions, both the US domestic and the international FCPA matter. Incidents of fraud at pharmaceutical giant Novartis that resulted in over $1 billion in fines worldwide might have been avoided if the company's compliance team used data analytics to detect patterns, says Thomas Fox, a compliance evangelist and author. The Novartis case involved illegal payments and perks provided to physicians in exchange for prescribing certain drugs. Too often, corporations' compliance teams lack access to the data that's necessary to do their jobs, Fox says in a video interview with Information Security Media Group. Pharmaceutical companies, for example, track doctors that prescribe their drugs. "The data is there. But the compliance function simply does not have access to that data". In this interview, highlights include: Novartis' fraudulent practices and how the entire episode played out in multiple countries; Important lessons for

Dr. Gleb Tsipursky is an expert in the field of disaster avoidance. He joins Tom Fox on this week’s show to talk about his work, including how he helps leaders avoid decisions that lead to disaster. Avoiding Disaster “Avoiding a disaster is always preferable to recovering from it. So I believe to avoid disaster we have to understand where disasters come from. There are only two things that lead to disasters, and they both come from our decisions,” says Gleb. “...One is an active decision where we make a decision ourselves that leads to a pretty disastrous situation… The other type of disaster comes from when we fail to make a decision that we need to make to avoid a disaster.” Glen says that his mission is to help leaders recognize and overcome the cognitive biases that lead them into making disastrous decisions. These cognitive biases are the decision-making patterns that we fall into because of how our brain is wired, he points out. Our instincts are not wired for the modern environment.  Magical Thinking

Gene Geiger of A-LIGN joins Tom Fox on this week’s show to discuss his company’s innovative compliance management platform, A-SCEND. Gene remarks that there was a market need to drive technology in the professional services space. “What we’ve been missing is driving automation and driving workflow and driving efficiency through technology, and that’s really what A-SCEND is meant to do. It’s meant to complement the people in the audit workflow to make the job as efficient and as automated as possible,” he says. Built For Users “The need for technology crosses multiple compliance standards,” Gene remarks. A-SCEND is built to comply with eight compliance standards in the cybersecurity industry. In addition, Gene says, users can input their own internal standards using the custom object module. He describes various features of the platform that helps clients automate their compliance workflow, and manage compliance tasks throughout the year, rather than just for the annual audit. A unique feature of A-SCEND is i

CEO of Omedym, Greg Dickinson joins Tom Fox in this week’s show to discuss his book, The Convenience Economy: B2B: Adapt Now or Pay the Price. They discuss an interesting equation about the value of convenience, and why giving convenience equals gaining control. The Cost of Inconvenience Tom asks Greg to explain his equation, Friction = Frustration = Cost. Greg responds that if your process impedes your customer’s buyer journey, then that friction will cause them to feel frustration, which will ultimately cost you. He gives examples of B2B processes that, while developed to help a company flow, actually frustrate the customer. Times have changed, and customers are now independent. If your process is friction-rich, Greg says, customers will go someplace else. “If you have developed all your processes to deal with them in a way that is built on what you want - and it has no consideration for them, for their journey, for their experience - then you have really harmed your ecosystem... If we can give convenience

Tom Fox welcomes Cody Rodriguez to this week’s episode of Innovation In Compliance. Cody is CEO of Iron Orchard, a small private oil and gas operator that continues to thrive even in the midst of a shutdown of the energy sector due to COVID-19. He and Tom discuss his company’s risk management approach and how it informs their corporate culture. Determining Commercial Viability Tom asks Cody how they determined that Iron Orchard was a commercially viable idea. Cody responds that they had about 100 meetings with CEOs and investors, seeking their advice before deciding to go ahead and launch Iron Orchard. Even then, they decided to use their own funds for the first investments. “We want to make sure, just like in everything else we've ever done, that we did it ourselves and risked our own dollars before we ever risk anybody else's,” Cody explains. He describes how taking this approach led to increasing success as the company grew. People were willing to help them because of their humble approach. Cody says, “If

Tom Fox and Lisa Ryan, this week’s guest, are both members of C Suite Radio and the National Speakers Association. Lisa spent 20 years in sales before embarking on her entrepreneurial journey in 2010. She brings a unique perspective to the subject of employee engagement, seeing it as an essential skill that leaders need to have. An Essential Skill In Lisa’s view, employee engagement is greater productivity, greater institutional justice, better health and safety, and many other ways of enhancing workers’ lives. As such, leaders should see improving engagement as an essential skill. “When that business owner can make that connection with their employees,” Lisa points out, “that employee is going to give a lot more effort.”  A Critical Part of Compliance and Corporate Culture Tom comments, “If you focused on employee engagement, you would go a long way towards creating a viable and vibrant speak up culture and creating a two way street of communication.” Lisa agrees. She adds that people want to feel safe and