Cii Radio

In this episode of the podcast, we are discussing how brokers and underwriters can benefit from the FCA’s Consumer Duty regulations. The new Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first. We are joined by Mandy Hunt, Chair of the Society of Underwriting Professionals, and Laura Hancock, Chair of the Society of Insurance Broking. To find out more about this podcast and for useful links go to: thejournal.cii.co.uk/podcasts

In this episode of the podcast, we are talking to the new CII President about his presidential theme for 2023 and looking forward to the year ahead. We are joined by Russell Higginbotham, President of the Chartered Insurance Institute and CEO of Swiss Re Solutions. To find out more about this podcast and for useful links go to: thejournal.cii.co.uk/podcasts

In this episode of the podcast, we are talking about the Product Simplification courses, developed by the CII, Lloyds, and the Lloyds Market Association. We are joined by Andrew Oakley, Head of LMA Academy at Lloyd’s Market Association, and Ian Simons, Customer Director at the CII.

In this episode of the podcast, we are talking about the importance of professional standards in insurance and financial services, treating customers fairly, and addressing misconduct. We are joined by James Daley, Managing Director at Fairer Finance, and Melissa Collett, Executive Director of Professional Standards at the CII

In this episode of the podcast, we are talking about how mortgage brokers can support borrowers. We are joined by Carlos Thibaut, Chair of the Society of Mortgage Professionals, and Liz Syms, Owner of Connect Mortgages, and Board member for the Society of Mortgage Professionals.

In this episode of the podcast, we are talking about the professional map and ways the CII and PFS are supporting members with their career progression. We are joined by Alasdair Walker, Managing Director at Handford, Aitkenhead and Walker Ltd and chair of the PFS Power Panel, and Ian Simons, Customer Director of the CII.

In this episode of the podcast, we are talking about diversity, inclusion, and equality in the profession and ways allyship, a key theme of this year’s Dive In festival, can help improve it. We are joined by Orla Foley-Wright, HR & Communications Director at QIC Global Services Limited, and Alan Vallance, Chief Executive of the CII.

In this episode of the podcast, we are talking about the importance of cyber security and digital ethics. We are joined by Ian McKenna, Founder & Director of the Financial Technology Research Centre, and Melissa Collett, Professional Standards Director of the CII.

In this episode of the podcast, we are talking about the key takeaways from the Chartered Insurance Institute’s Shaping the Future of Insurance conference. We are joined by Liz Foster, Chairperson, Solihull Insurance Brokers and Non-Executive director of the Society of Insurance Broking, and Peter Blanc, CII President.

In this episode of the podcast, we are talking about what the FCA’s Consumer Duty means for Insurers and Financial Planning professionals. We are joined by Jill Hambley, Managing Director of Insurance Compliance Services, and Matt Connell, Director of Policy and Public Affairs for the CII and PFS.

This week on the podcast we are discussing equality, diversity and inclusion within the insurance and financial planning professions. We are joined by Emily Kenna, Director at Sense Risk Solutions and Diversity and Inclusion Representative for Bristol CII, and Vivine Cameron, EDI Manager at the CII.

In this episode of the podcast, we discuss the power of professional standards.  We are joined by Tony Overy, CEO of Saunderson House Ltd, and Melissa Collett, Professional Standards Director at the CII.

This week is carer’s week, so we are discussing the changing cost of care, and caring for others, and how this is impacting consumers. We are joined by Graham Duffy, Care Specialist at Just, and Dr Matthew Connell, Director of Policy and Public Affairs at the CII and PFS.

In this episode of the podcast, in honour of volunteer’s week, we will explore ways the CII’s and PFS’s initiatives can help members give back to their communities and fellow professionals. We are joined by Alina Burlacu, Director and Founder of AB Growth Solutions, and Financial Education Champion, and Richard Talbot-Jones, Managing Director at Talbot Jones, and mentor via the CII’s Connect platform.

In this episode of the podcast, we discuss the importance of common strategy and purpose for Local Institutes, Regional Committees and membership societies, and the power of volunteering. We are joined by Florence Dennis, President of the Insurance Institute of Leicester, and Kevin Forbes, Chairman of the Hants & Dorset PFS Regional committee.

In this episode of the podcast, we discuss how the insurance and personal finance profession can work together to promote the value of advice, and how this relates the theme of this year’s BIBA Conference. We are joined by Peter Blanc, President of the Chartered Insurance Institute, and Dr Matt Connell, director of Policy and public affairs at the CII.

With the cost of living increasing in the UK, today we discuss how the insurance and personal finance professions can highlight the need for customers and clients to ensure they have cover in place and that investments are not being eroded by inflation in a way that damages client’s long-term plans. We are joined by Sarah Lord, President of the Personal Finance Society, and Kevin Hancock, Chair of the Society of Insurance Broking. To find out more, visit thejournal.cii.co.uk/podcasts or follow us on Twitter @CIIgroup

In this episode of the podcast, we will be discussing inclusion in the financial services profession. We are joined by Claire Tunley, Chief Executive Officer of the Financial Services Skills Commission, and Ian Simons, Customer Director of the CII.

In this episode of the podcast, we are talking about the CII’s latest Public Trust Index, and what it means for those working in the insurance profession. We are joined by Dr Matt Connell, Policy and Public Affairs Director at the CII. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts

In this episode of the podcast, we will be exploring the findings of the CII’s Shaping the Future together consultation for learning and assessments. We are joined by Gill White, Chief Customer Officer of the CII, and Dr Matthew Connell, Policy and Public Affairs Director of the CII.