15 Minute Pools Podcast / Improve Your Business

The first of several episodes where we discuss one of the most important things you can do - connect with your customers.  This builds trust and confidence between you both - they begin to get comfortable with what you do and you get to understand not only their pool, but the why's and wherefore's of what they feel about the pool.  We talk about the things we do and have done to establish this relationship as well as explaining some of our past experiences.

Wayne discuss's some of the most common questions that come up in his classes.  Especially the difference between using OTO and DPD test methods.  Check out his website for learning about water testing and chemstry.

In this episode, Cheryl goes over the types of pool covers her company offers - not only for conserving water but also from a safety standpoint. Check out her website in the show notes for materials you can use to educate your customers on wawter conservation.

In this episode we review a California water use study and talk about the amount of water needed to maintain a customer's yard vs what is needed to keep your pool operating. 

In this episode we discuss why knowing about expenses, billing, and tracking your money is important.  How you can be a good worker, but still not make money.

In this episode, we discuss what we feel are the things you need to run a sucessful business -  the 15 Minute Pools pyramid of basics.   The philosophy, attitude, customer communication, and the actual work and how they all fit together so you can build a successful business.

In this first podcast we discuss what we're about, what we'd like explain, and how we hope to improve your business.