Synopsis
eCommerce Evolution is hosted by Brett Curry, CEO of OMG Commerce. Tune in for fresh interviews with the merchants, vendors, and experts shaping the eCommerce industry. We take an in-depth look at what's new and what's next in eCommerce.
Episodes
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Episode 275 - Amazon Ads News & Trends with Jeff Cohen of Amazon
20/03/2024 Duration: 43minBrett Curry (https://www.linkedin.com/in/thebrettcurry/) talks to Jeff Cohen from Amazon (https://www.linkedin.com/in/jeffreycohen/) about amazon ads news and trends. __Sponsored by OMG Commerce - go to (https://www.omgcommerce.com/contact) and request your FREE strategy session today!__Show Notes: (00:00) Introduction (07:54) Vertical Video for Sponsored Brand Video(15:43) Amazon’s Facebook Integration (19:27) Prime Video Ads and Sponsored TV(31:33) Amazon Marketing Cloud (AMC) (39:22) AI’s Role In Amazon Advertising (42:15) The Importance of Your Feedback(43:46) Outro __Links: Jeff Cohen: https://www.linkedin.com/in/jeffreycohen/ __Connect With Brett: LinkedIn: https://www.linkedin.com/in/thebrettcurry/ YouTube: https://www.youtube.com/@omgcommerce Website: https://www.omgcommerce.com/ __Past guests on eCommerce Evolution include Ezra Firestone, Steve Chou, Drew Sanocki, Jacques Spitzer, Jeremy Horowitz, Ryan Moran, Sean Frank, Andrew Youderia
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Episode 274 - How to Sell 1/2 Billion in Drink Ware in 8 Years
13/03/2024 Duration: 44minBrett Curry (https://www.linkedin.com/in/thebrettcurry/) talks to Brayn Porter (https://www.linkedin.com/in/jbryanporter/) about how to build a brand on Amazon. __Sponsored by OMG Commerce - go to (https://www.omgcommerce.com/contact) and request your FREE strategy session today!__Show Notes: (00:00) Introduction(04:11) Simple Modern’s Founding Story(17:42) Demand Capture and Paid Ads(24:40) Building A Brand On Amazon(40:40) Transitioning To a 1P Seller on Amazon(46:23) Outro__Links: Kyle Fraughton: https://www.linkedin.com/in/jbryanporter/ Simple Modern: https://www.simplemodern.com/ __Connect With Brett: LinkedIn: https://www.linkedin.com/in/thebrettcurry/ YouTube: https://www.youtube.com/@omgcommerce Website: https://www.omgcommerce.com/ __Past guests on eCommerce Evolution include Ezra Firestone, Steve Chou, Drew Sanocki, Jacques Spitzer, Jeremy Horowitz, Ryan Moran, Sean Frank, Andrew Youderian, Ryan McKenzie, Joseph Wilkins, Cody Wittick, Miki Agrawal,
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Episode 273 - 6 Candid Lessons from Parenting 8 Kids + Running an Agency
06/03/2024 Duration: 22minBrett Curry (https://www.linkedin.com/in/thebrettcurry/) talks about the parallels between parenting and running a business. __Sponsored by OMG Commerce - go to (https://www.omgcommerce.com/contact) and request your FREE strategy session today!__Show Notes: (00:00) Introduction (03:12) Lesson 1 - Where All Making It Up As We Go(06:58) Lesson 2 - You’re Never Really Ready(09:19) Lesson 3 - Listen and Communicate Clearly In Multiple Ways(12:17) Lesson 4 - Admit When You’re Wrong(14:39) Lesson 5 - You Might Want A Coach(19:39) Lesson 6 - Be All In(22:52) Outro __Connect With Brett: LinkedIn: https://www.linkedin.com/in/thebrettcurry/ YouTube: https://www.youtube.com/@omgcommerce Website: https://www.omgcommerce.com/ __Past guests on eCommerce Evolution include Ezra Firestone, Steve Chou, Drew Sanocki, Jacques Spitzer, Jeremy Horowitz, Ryan Moran, Sean Frank, Andrew Youderian, Ryan McKenzie, Joseph Wilkins, Cody Wittick, Miki Agrawal, Justin Brooke, Nish Samantray, Kurt Els
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Episode 272 - Ambassador Programs that Fuel Growth
28/02/2024 Duration: 42minBrett Curry (https://www.linkedin.com/in/thebrettcurry/) talks to Kyle Fraughton (https://www.linkedin.com/in/kylefraughton/) about ambassador programs and the power of UGC. __Sponsored by OMG Commerce - go to (https://www.omgcommerce.com/contact) and request your FREE strategy session today!__Show Notes: (00:00) Introduction (02:40) Kyle’s Background (03:53) Authentic - The Word of the Year(05:55) Is UGC Dead? (10:51) The Digital Age Version of Word of Mouth(13:32) Strategies To Facilitate Word of Mouth(15:26) What Does A Good Ambassador Program Do?(16:16) Influencer Program vs. Ambassador Program(26:08) How To Set Up An Ambassador Program(34:50) Ambassadors and Ads(38:41) More About Get Roster(43:06) Outro__Links: Kyle Fraughton: https://www.linkedin.com/in/kylefraughton/ Roster: https://www.getroster.com/__Connect With Brett: LinkedIn: https://www.linkedin.com/in/thebrettcurry/ YouTube: https://www.youtube.com/@omgcommerce Website: https://www.omgcomm
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Episode 271 - How to Win in 2024 with Sean Frank of Ridge
21/02/2024 Duration: 41minBrett Curry (https://www.linkedin.com/in/thebrettcurry/) talks to Sean Frank (http://twitter.com/SeanEcom/) about what it takes to win as a DTC brand in 2024. __Sponsored by OMG Commerce - go to (https://www.omgcommerce.com/contact) and request your FREE strategy session today!__Show Notes: (00:00) Introduction (01:18) The Operators Podcast (06:30) Ridge’s Background(09:38) What To Expect For DTC Brands In 2024(16:08) What Does It Take To Win In 2024(25:13) What Channels Is Sean Most Excited For In 2024(30:15) How To Grow Profitably (38:52) Expanding Your Product Line(43:44) Outro__Links: Sean Frank: http://twitter.com/SeanEcom/ Ridge: https://ridge.com/ The Operators Podcast: https://podcasts.apple.com/us/podcast/operators/id1684446059__Connect With Brett: LinkedIn: https://www.linkedin.com/in/thebrettcurry/ YouTube: https://www.youtube.com/@omgcommerce Website: https://www.omgcommerce.com/ __Past guests on eCommerce Evolution include Ezra Firestone
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Episode 270 - Grow on Google Like Never Before in 2024 (Trends, Tips and New Stuff)
07/02/2024 Duration: 46minIf Google isn’t within your top 2 channels for new customer acquisition - 2024 should be the year you change that.In this episode, I interview Matt Slaymaker on the latest and greatest from Google.Here’s a look at what we cover:What are the best brands doing on Google that others aren’t?What are the keys to a better, more productive relationship with your agency?How has PMax evolved, and how can you fully leverage it?What about Demand Gen - Google’s newest campaign type? Spoiler alert: it’s not great... yet. But we see potential. How should we think about AI with Google ads?
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Episode 269 - Winning on Amazon in 2024: Better Ads, Better Branding, Better Strategy
31/01/2024 Duration: 34minSo much has changed on Amazon since we started helping sellers on the platform in 2016 (I can’t believe we’ve been in the Amazon game for 8 years).In this episode, I chat with Trenton Bodenbach, OMG Amazon Strategist. We discuss some new potential game-changers on Amazon for 2024, strategy, and who’s winning and who’s not on the platform.Here’s a quick look at a few of our topics:1) Vertical Video for Sponsored Brand Video. Sponsored Brand Video is one of our favorite Amazon ad types. It’s usually in the top 2-3 most effective ad types for the brands we work with. Now, it supports vertical video. Likely, you have more vertical video than anything else. Now, you can use it on Amazon. 2) Shop on Facebook. Amazon controls this for now, but likely there’s more to come. This will allow shoppers on Facebook to buy products directly from Amazon without leaving the Facebook app. 3) Amazon’s continued growth and dominance and what it means.4) Amazon storefronts, posts, and other tools for branding. We b
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Episode 268 - A Better Framework for Using AI + Leveling Up the Customer Journey
24/01/2024 Duration: 40minI love this episode. Not just because my guest, Rabah Rahil, is a super smart dude with an eye for fashion.I love it because we tackle two of the biggest issues facing brands, agencies, and developers in the DTC space:How to think about and utilize AI for better results (especially if you’ve resisted it a bit).How to evolve the customer shopping experience to wow customers and drive better conversion rates.If you’ve been somewhat bearish on AI or maybe just slow to experiment with it, perhaps you need a better framework.Rabah lays out his framework by comparing AI to oil companies and how oil companies find land, drill for oil, and refine it for profit-producing products. It might not be clear right now, but this is a pretty accurate analogy for getting the most from AI.We also talk about the social dilemmas of using AI in our daily lives. For example, if I use AI to write my wife a poem, does that count, or is it cheating? If I use AI to help me craft answers for a job interview, is that a sig
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Episode 267: Building a Brand In Public, Twitter Ads and Dealing with Fierce Headwinds
10/01/2024 Duration: 44minIn the DTC space, there are always headwinds.Supply chain issues. Amazon account shutdowns. Meta or Google ad account issues. And new headwinds pop up daily.That's why I love this conversation with Aaron Nosbisch so much. Aaron and my buddy Nick Shackelford run Lucyd - a social ad agency that focuses on CBD and Cannabis products, and now Brez, a very tasty THC drink that's legal in all 50 states.At Lucyd, Aaron and the team grew from nothing to one of the largest CBD agencies in the world. And the road was anything but easy. The story is a crazy one and even involved Aaron emailing Mark Zuckerberg directly when he was getting nowhere with Facebook support.At Brez, they're building a THC brand publicly. The wins and losses are right there for everyone to see. This interview is fun, inspiring, and insightful. Here's a look at what we cover:Why "hacking" your way to solving difficult problems isn't the answer. Being really, really good at the fundamentals is the answer.Why building in public is more fu
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Episode 266 - Influencer Marketing and How to Create a Creative Flywheel in 2024
03/01/2024 Duration: 42minCody Wittick is the man. College hoops player. Agency owner. Podcast host. And, now, new dad!Most important for this discussion: Cody knows how to scale DTC brands with influencer marketing. In this episode, we discuss the right and wrong ways to build an influencer marketing program. We talk about winning creatives and who's smarter: media buyers or the machine. And highlight the parallels between running a business and being a father. What was my favorite part of the conversation, you ask...? How to use influencers to build a creative flywheel.I'm convinced you need enough quantity and quality of creative on a weekly basis to scale on all of your most important platforms. And in the episode, we talk about how. Enjoy!
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Episode 265 - Million Dollar Insights: Top 12 Takeaways from a Year of Amazing Guests
27/12/2023 Duration: 25minThis year was an AMAZING year of podcast guests.Today, I wanted to reflect on and recap 12 of my favorite lessons from this year.1. Creative Thinking as a Competitive Advantage - Million Dollar Mindset (Ep 231)This episode was the most shared episode of the year. It ended up in a few forums and got a lot of love. What helped Will and the team grow Organifi from $18M annually to over $100M? It wasn’t just hard work. It was creative thinking and problem-solving.Learn the secrets of Moneyball, the Hollywood Black List, and more!2. You Can 13X Through Creative, Data-Driven Marketing - Brendan Bannister (Ep 221)In a similar vein to the podcast with Will Hughes, this interview with Brendan Bannister was a banger. Brendan ran paid media for William Painter during their years of meteoric growth. We talk about the power of design and simplicity. 3. What You Don’t Know About Your Customer Is Costing You. The Missing Piece to Your Attribution, CRO, and Marketing Is Customer Insights - Trevor Crump (Ep 250) / J
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Episode 264 - Optimize Your Finance Stack or Risk Going Broke
20/12/2023 Duration: 40minHow is your finance stack?We all love to talk about our tech or marketing stacks, but the financial side gets less attention.Heck, you might not even know for sure what your finance stack is! My guest today is an eComm legend, Bill D'Alessandro. Bill is the founder and CEO of Elements Brands. He's built or acquired 8 brands and sold 7. Before his time in eComm, he spent 5 years in the investment banking and private equity world. Talking about ad creativity or the latest case studies on scaling with Facebook ads is more of a dopamine hit than talking about finance. BUT, knowing what levers to pull, what to do, and what NOT to do as it relates to your finance stack can instantly add $100s or thousands to your bank account. Here are the 4 components of your finance stack that Bill and I dive into today. Trust me, this interview is fast-paced, interesting and guaranteed to put more cash in your bank account.BankingCredit CardsWorking CapitalDebtYou don't need to be a CFO or a CPA to get value
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Episode 263 - Cut Your CPA in Half by Asking Better Questions
13/12/2023 Duration: 46minWhat do you do when you grow 25% YoY but realize you’re losing money? How do you adjust when what has always worked in the past stops working? What steps do you take when your cost to acquire a new customer is skyrocketing, and nothing is bringing it down?If you’re like some brand owners, you keep doing the same stuff but try to do it better. Sometimes, you need a larger shift that starts with asking better questions and understanding what problem you’re trying to solve. This interview with Anthony Mink, CEO and Co-Founder of Live Bearded, was super fun and energizing to record. Live Bearded is an 8-figure brand that experienced something pretty dramatic but also not uncommon in eCommerce. Their new customer acquisition ads stopped working across ALL ad platforms. We know the brand well; we’ve been running Google and YouTube ads for them for years. Seeing their CPA skyrocket across all channels (Facebook, IG, YouTube) and then helping it come down to the lowest it’s ever been was
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Episode 262 - The Missing Piece to Your Attribution & CRO
29/11/2023 Duration: 47minIn some ways, we know everything and nothing about our customers at the same time. We have mountains of data at our fingertips for every customer interaction. But we can’t see our customers. We don’t really know what they love, why they buy, or what they’re into—even insights into why they bought from us or how they first learned about us are muddy. Even when we think we know, our view is incomplete. That’s where KNO Commerce comes in. Sure, you have a few different attribution tools. They can be helpful but also confusing. And they have biases. Sure, you know conversion rate optimization best practices, but every brand and every customer is slightly different. Getting customer insights through post-purchase or abandon cart surveys can provide clarity into what your attribution or CRO data is telling you…or, more importantly, what it’s NOT telling you. The good news is you don’t have to use KNO to get great customer insights. Any survey tool can work. In
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Episode 261 - 11 Youtube Success Factors
22/11/2023 Duration: 26minYouTube offers TREMENDOUS scale opportunities.Just ask Dr. Squatch, Purple Mattress, Organifi, and Manscapped.But it's NOT the easiest platform to scale with. We're one of the top spenders on YouTube ads. We've spent more than almost any agency our size on the platform and learned what works and what doesn't.In this episode, I break down the 11 factors that determine YouTube's success.Here's a sneak peak:What has to be true about your landing pages before you can fully accelerate on YouTube?When should you launch a YouTube ad campaign?How to approach YouTube ad performance measurement.What creative elements need to be in place?What role do email, search, and shopping play in your YouTube success?How to think about remarketing and YouTube.Plus, much, much more.
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Episode 260 - Lessons From Chubbies with Co-Founder Preston Rutherford
15/11/2023 Duration: 49minFew DTC brands have been as polarizing or as successful as Chubbies.The Chubbies story is a wild one. It started with humble beginnings, selling shorts one by one in parks around the Stanford campus, leading to an IPO.Four Stanford college students had 3 things in common: 1. They were tired of working for the man. 2. They didn't fit the "Abercrombie" fashion mold of the late 2000s and 3. They loved shorter shorts - BEFORE the short shorts trend. And so, Chubbies was born. This is a deep dive with Co-founder Preston Rutherford on what Chubbies got right, what they got wrong, and how to think about building a brand.Here's a look at what we cover:Feedback loops. This started when the co-founders were selling their shorts in person. They could immediately read customers' reactions and hear what they liked, what they didn't like and what needed to be tweaked. As the company grew, this shifted to digital and online feedback loops tied to ad creatives, social posts, and user experience
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Episode 259 - 5 Untapped Growth Opportunities
08/11/2023 Duration: 32min“If you do what you’ve always done, you’ll get what you’ve always gotten.”“The definition of insanity is doing the same things over and over again and expecting different results.”Not sure where I first heard these quotes, but they definitely apply to this week’s episode.I firmly believe that to grow like no one else is growing, you must do what no one else is doing.In this episode, I walk through 5 growth opportunities that you’re likely under-leveraging or completely missing.This is the recording from a recent talk I gave in Austin, Texas, to a group of 1,200 eager Amazon Sellers and DTC brand owners, where I unpacked these 5 growth opportunities. While there are a few cases where seeing the video might be more helpful (watch it here), the audio should still be helpful! I hope you enjoy it.
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Episode 258 - Cyber 5: How the Best Brands Approach it
01/11/2023 Duration: 01h02minHow can you make the most of the Cyber 5?It all comes down to strategy, planning and execution.Ideally, you’re planning all year and working on the perfect strategies to attract new customers and inspire existing customers to buy more. But planning is only part of the success equation. Making adjustments and tweaks based on what’s working and what’s not is also crucial.On this episode, I’m bringing on a star-studded cast of OMG experts. We talk about Black Friday and Cyber Monday success from essentially every angle. We talk about successful email and SMS promotions. We cover do’s and don’ts for maximizing Amazon profits and share insights for getting the most from Google, YouTube and other channels. My guests:Bill Cover, Google StrategistNick Flint, Email StrategistTrenton Bodenbach, Amazon Growth StrategistWhat we discuss:Top BFCM mistakes merchants make.What you need to plan ahead of time and lock in vs. what you can change on the fly during the Cyber 5.Or favorite Cyber 5 growth strategies.
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Episode 257 - Grow Your Leadership, Grow Your Business
25/10/2023 Duration: 36minI believe in the who, not the how, for more business problems and opportunities.Want to grow faster?Need to solve a nagging problem?Rather than thinking about how to solve it, you might want to start with who.But that only works well if you have strong leadership skills. As your business grows, you’ll be doing less and leading more. My buddy Peter Awad joins the show today. He’s an eCommerce vet. He launched his first online venture in 2000 and co-founded Mission Meats, an online snack company, in 2015.Now, Peter’s passion is coaching and building great leaders. I’m a big believer that culture and leadership will trump strategy any day of the week.Here are a few of the things we discussed:What’s it like on the other side of me?Knowing yourself first.Radical candor or ruinous empathy.The nothing to lose, nothing to prove, nothing to hide approach to discussions.The fact that the life you want, the business you want, is on the other side of a few hard conversations.How to lead vendors, freelancers, an
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Episode 256 - Unlevel the Field with Generative AI
18/10/2023 Duration: 42minAre you dabbling with generative AI or using it to gain a competitive advantage? Are you getting better at using AI or staying the same? If you're like some professionals I know, maybe you've gotten frustrated with only slight gains using AI, so you've moved on.I'll admit, I'm still just dabbling compared to my buddy Fred.Fred Vallaeys is one of the smartest dudes I know. His perspective on AI is inspiring and sure to get your wheels turning. But first, take a peek at Fred's resume! One of the first 500 employees at GoogleHe was on the team that acquired Urchin, the precursor to Google Analytics He was on the original Quality Score teamHe was one of the original 6 people who built the AdWords editorNow, he's the co-founder and CEO of Optmyzr and the author of 2 amazing books.Here's a look at the taste AI morsels we chew on in this episode:Practical ways to use Generative AI that you might be missing.How to ground the AI so it doesn't "hallucinate."Understanding the best LLMs and how t