Products That Count Podcast

Thanks to Products That Count’s growing network of over 300,000 managers and leaders, we have been fortunate enough to speak with some of the top product people in the world. One of my favorite things this has led to is our podcast, Product Talk, which has been a Webby Awards honoree, was named by Forbes as a top podcast and has won other awards. Now, 250 episodes later, I have been delighted to see we’ve shared product strategies with people across the globe. Product execs from Netflix, Google, Wayfair, Instagram, and many more have helped to understand exactly what it takes to build great products. So, what are some of the best lessons learned since the founding of Products That Count? This week on Product Talk, I am honored and excited to share this special episode as we’re taking a look back at some of our favorite conversations and the best product practices we have learned. 

This is the episode 13 in the 2022 Product Awards series. In this talk, Ubiety Technologies CPO Nacho Andrade speaks with MURAL VP of Product Rosalyn Lemieux. They discuss the ways that MURAL is helping solve the problem of disconnected hybrid teams. And also why Rosalyn dislikes the miscommunication that can happen between product and engineering teams. Additionally, Rosalyn gives insight into how MURAL tries to be a fun company to work with – and for. She says this is enshrined in a company value called “playing to wow.”

Artificial intelligence has grown into one of the most formidable product tools on the planet. The Age of Product is being driven by automation and connectivity. and it is crucial that product managers understand what AI is and what it is not. So, how do product managers know whether or not AI should be a part of their product strategy? This week, Product Talk host, Neha Shah, interviews Tata Consultancy Services VP of Sustainability and Emerging Tech & Co-Founder of STRIDES.ai Malur Narayan on how artificial intelligence can impact your product and company.

Do you find comfort in constant chaos? If not, it might be time to shake things up. This is episode 17 of the CPO Rising Series, featuring Optimizely CPO Justin Anovick. Justin sits down with Products That Count CPO Renée Niemi to talk about the value of constant chaos. It isn’t that Justin loves chaos, but he does think it reminds the team not to get too settled. He always wants to keep improving. Beyond that, Justin and Renée also talk about structuring the organization, and what makes a great Chief Product Officer. 

This is the 12th episode of the 2022 Product Awards series. Here, Ubiety Technologies CPO Nacho Andrade sits down with TripleBlind CRO Jay Smilyk. Jay points out that product people need to listen to customers, but likewise, customers need to listen as well. Next, he discusses the idea that data is the new gold. Data creates business opportunities as well as opportunities to increase the greater good. He also explains what makes product managers unique, as well as successful.

More and more, companies are jumping on board the train to new and innovative developments. New technologies like artificial intelligence have improved customer service and optimized routine processes and tasks. So, how can artificial intelligence benefit your company? This week, Product Talk host and Universal Electronics Sr. Director of Product, Nikki Ahmadi, interviews YegaTech CEO Mehdi Nourbakhsh on real use cases of artificial intelligence and how it can help product development.

Is it a problem when your whole team agrees? According to UiPath CPO Param Kahlon, the answer is yes. In episode 16 of the CPO Rising Series, Param sits down with Products That Count CPO Renée Niemi. They discuss what Param values in product leaders. Param also argues that if you’ve hired good people, you need to give them autonomy. And Param urges product teams to seek out diverse perspectives and dissenting views. That is the only way to challenge the status quo and grow the business.

In this age of technological advancement, the most successful companies are centered around products. Product management, as a function, means different things in different organizations because every company is in a different phase of the product lifecycle. So, how has product management evolved in fintech? This week, ProductTalk host, Neha Shah, interviews Marqeta VP of Product Management Archana Prasad on how fintech and product management interplay.

The 11th episode of the 2022 Product Awards series features the CEO and co-founder of an innovative mental health app. Bloom CEO Leon Mueller spoke with Wayfair Product Leader Nacho Andrade about the founding and development of the app. Leon's insights include the impetus behind the app and how women users made a difference. He also shares what makes a good product manager. Just like Bloom, it requires a laser focus on the consumer.

This is the fifth and final episode in the Capgemini Leaders in Innovation podcast series. In this conversation, Capgemini Consulting VP Adrian Penka speaks with Rockwell Automation Industry Lead Glen Fields. The discussion includes digital transformation in the manufacturing world relating to AR, cloud, and data analytics. Additionally, they consider digital twin opportunities for original equipment manufacturers (OEMs). And Glen lays out five keys for companies looking to pivot from products to services.

In episode 15 of the CPO Rising Series, Products That Count CPO Renée Niemi interviews Tenable CPO Nico Popp. Nico speaks a lot about the Chief Product Officer mindset, such as thinking like a coach. He also stresses the importance of sharing the company vision with the whole team. This includes making meaningful connections and leading with transparency. Finally, Nico shares his key measurements for performance and growth. He calls these his “magnificent seven” KPIs.

Product management is unique. Unlike many other professions, product managers must forge their own path. They must build roadmaps, plans, and strategies, and they must collaborate with engineers to build the actual product. So, how can product managers ensure their success? This week on Product Talk, Transfix Director of Brand Content & Sustainability, Patrick Blute, interviews Notion Chief Product Officer Madhu Muthukumar on how to successfully navigate the product management journey.

Do you believe in the dichotomy between utility and delight? In episode 10 of the 2022 Product Awards series, we learn why that dichotomy may be false. Here, Wayfair Product Leader Nacho Andrade speaks with Pendo SVP of New Products Tatyana Mamut. They discuss why great company culture at Pendo starts with having a transparent culture. Tatyana explains her biggest product pet peeve. And why PMs often should consider giving their product teams the same attention as their product customers.

Great products solve real problems, are understandable by users, and perform their tasks as easily and efficiently as possible. In order to be successful, product managers and leaders need to understand their customers and their pain points. So, how can product managers and leaders ensure that they provide their consumers with a seamless user experience? This week, Product Talk host and Product Leader, Neha Shah, interviews Rent the Runway Sr. VP of Consumer Product Preethi Ramani on how to create a seamless user experience. 

Here comes episode 14 in the CPO Rising Series. It features Vonage CPO Savinay Berry speaking with Products That Count CPO Renée Niemi. Savinay and Renée touch on several key topics, all of them revolving around the owner’s mindset. First, Savinay gives his list of key features he looks for in product leaders. One of those is the owner’s mindset, which he explains in detail. Ultimately, he believes that instilling new hires with this mindset can give your company a significant boost over the competition.

No matter what type of product your company develops, the goals and vision should always be customer-driven. Product managers need to understand their customers' pain points, and how they do their work in order to create proper frameworks and strategies. So, how do product managers create a stubborn long-term vision that is flexible in execution? This week, ProductTalk host and Transfix Director of Brand Content and Sustainability, Patrick Blute, interviews CareRev COO, Filiz Genca, who shares insights on how to create customer-driven frameworks that align with your company's vision. 

When setting priorities, are you properly sizing the opportunity? In the ninth episode in the 2022 Product Awards series, we learn that, with prioritization, sizing is everything. Wayfair Product Leader Nacho Andrade sits down with Hootsuite SVP of Product Darren Guarnaccia. They discuss the best way to go about choosing the best opportunities. They also talk about why curiosity and empathy are two key traits for PMs. Finally, Darren sheds light on how he fosters curiosity in his PMs.

New technologies have allowed for devices to be invented that are truly revolutionary. Because of haptics, we now have technologies that provide the sensation of digital touch feedback. So, how can product managers implement universal adaptive design? This week, Product Talk host & ALTR Product Leader, Neha Shah, interviews WearWorks Co-Founder & Inventor Kevin Hoil Yoo who shares insights on the impact that inclusive product design can have on broader populations.

Get ready for episode 13 in the CPO Rising Series. Here, Fmr GitLab CPO Scott Williamson sits down with Products That Count CPO Renée Niemi. Scott talks about the importance of transparency when leading people and driving change. When it comes to change, he keeps it old school by writing things down. With talent, he makes sure people know where they stand (and where they need to go). And because GitLab is all-remote, transparent communication is key to making sure everybody stays in the loop.

How do PMs create trends in innovation? This is episode four in the Capgemini “Leaders in Innovation” Podcast Series, featuring guests in the Capgemini portfolio of products. Here, Capgemini Invent Senior Director Eric Cohen talks with Unilever Global Head of Digital Innovation Darren Adams. The conversation ranges from data in consumer products, to how PMs balance long and short term priorities. Finally, Darren gives insight into how PMs can set and reach goals for both innovation and sustainability.