Synopsis
Products That Count is one of the largest communities of product managers, leaders and founders in the world. It provides insider access to founders and C-level execs such as Netflix Product VP, Crossing the Chasm legendary author, Trulia Founder, or Lyft CMO, via speaker series, podcasts, and invite-only executive retreats. Partners include WeChat, Yelp, LeanPlum, Pragmatic Marketing, and StartupDigest. Its venture arm, Mighty Capital, invests in companies building products that count once they have demonstrated product/market fit. More at ProductsThatCount.com.
Episodes
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EP 310: CPO Rising Series: Glassdoor CPO on Building a Community for Workplace Conversations
14/07/2023 Duration: 41minIn episode 7 of the CPO Rising Series, Glassdoor CPO Andy Chen speaks with Products That Count CPO Renée Niemi. Andy shares his background and path to Glassdoor, highlighting his experience in the digital industry and his role in companies like Travelocity and match.com. Chen discusses Glassdoor's transformation into a community for workplace conversations, drawing analogies to online dating platforms. He explains the impact of the COVID-19 pandemic on Glassdoor's talent strategy and product roadmap, emphasizing the company's shift to remote work and the importance of asynchronous collaboration. Chen also addresses revenue challenges and the company's long-term product strategy focused on building a community. He emphasizes the role of product in driving growth, understanding customer needs, and navigating M&A activities. Chen discusses the evolving relationship between product design and product management, with product managers focusing on the overall management of the product while relying on the exper
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EP 309 - Ammunition Founder on Creating a Culture of Great Design
12/07/2023 Duration: 45minIn this podcast, Ammunition Founder Robert Brunner sits down with Willow Innovations Product VP Melissa Pickering. Brunner is a design leader with experience in various industries, and he shares insights from throughout his career. He discusses his work at Lunar Design and his role as the former director of industrial design at Apple. Brunner highlights the importance of design in building emotional connections with customers, drawing from his experience with Beats by Dr. Dre. He co-authored the book "Do You Matter? How Great Design Will Make People Love Your Company," exploring how design influences brand perception and customer loyalty. Brunner provides advice for product managers, emphasizing the need to understand the design process, advocate for great products, and foster a culture of great design within organizations.
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EP 308 - Product Awards Series: inCitu Founding CEO on Augmented Reality and the Future of Cities
07/07/2023 Duration: 29minIt's episode 10 of the Product Awards Series, hosted by Ubiety Techologies CPO Nacho Andrade! Here, Nacho speaks with inCitu Founding CEO Dana Chermesh. The focus is on the company's use of augmented reality (AR) to transform city planning and make it accessible to everyone. Chermesh's background in architecture and experience with immersive technologies in the Israeli Air Force inspired her to explore AR in urban planning. InCitu's mission is to improve the conversation around the future of cities by providing easy access to information and fostering engagement. The team prioritizes user experience and has shifted from an iOS app to web AR and QR codes for seamless access to AR experiences. Chermesh emphasizes the importance of passion and problem-solving in building great products. The podcast also touches on industry trends, the convergence of AR and city planning, and the need for responsible urban development.
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EP 307 - LEGO Fmr. Product Design Leader on Designing Playful Product Experiences
05/07/2023 Duration: 43minHow can product leaders design playful product experiences for users? In this episode, Willow Innovations VP of Product Melissa Pickering interviews LEGO Fmr. Product Design Leader Steve Geist on the art of designing playful product experiences. Discover Steve's unique ability to blend technology into play experiences, while always prioritizing the user experience and involving cross-functional stakeholders. Gain valuable insights into the design thinking process, stakeholder management tactics, and the importance of early prototyping and user testing. Explore how to create surprise and delight in product experiences and learn about Steve's favorite projects and proud moments.
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EP 306 - CPO Rising Series: Bose CPO on Delivering Exceptional Experiences
30/06/2023 Duration: 28minHere is the 6th episode of the CPO Rising Podcast Series, hosted by Products That Count CPO Renée Niemi. In this podcast, Bose CPO Raza Haider discusses the company's focus on delivering exceptional customer experiences through various channels, including e-commerce and partnerships. Haider mentions that partnerships are sought when there are unmet needs that Bose's core products cannot fulfill. Additionally, Bose considers mergers and acquisitions to accelerate their plans. Haider highlights the evolving role of product management, emphasizing the importance of putting the customer at the center of decision-making. Purpose, people, profit, and planet are key considerations in product management, especially for companies with physical products, like Bose.
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EP 305 - Disney Parks, Experiences and Products Product Manager on Internalization and Mobile App Development
28/06/2023 Duration: 43minIn this podcast, Product Director Jonathan Ozeran interviews Disney Parks, Experiences and Products Product Manager Anh-Vu Dinh on the challenges and considerations involved in internationalization and mobile app development. Uncover the role of technology, from mobile apps to augmented reality, and the evolving landscape of product development. Dive deep into the hybrid work culture, the impact of wearable devices on personal health, and the possibility of making a difference in the lives of those in need.
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EP 304 - Product Awards Series: Ellipsis Health CPO on Transforming Mental Healthcare with AI
23/06/2023 Duration: 48minHere is the 9th episode of the Product Awards Series. Ubiety Techologies CPO Nacho Andrade speaks with Ellipsis Health CPO Melissa McCool. Listeners will explore the innovative use of AI and machine learning to detect anxiety and depression through voice analysis. McCool, a former social worker, recognized the limitations of traditional methods for identifying mental health issues and saw the potential for technology to scale interventions. The discussion covers Ellipsis Health's technology, which analyzes both spoken words and their delivery to determine levels of anxiety and depression. McCool shares her journey from clinician to product manager and emphasizes the importance of problem-solving and collaboration in product development. Listeners will gain insights into integrating behavioral health into primary care, managing cross-functional teams, and navigating a career in product management. Don't miss this discussion on transforming mental healthcare with AI.
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EP 303 - Fiddler AI Advisor on The Role of Responsible AI in Product Management
21/06/2023 Duration: 40minHow can product leaders navigate the challenges and opportunities of responsible AI in product management? In this podcast, Adobe Senior Product Director Heidi Gibson meets with Fiddler AI Advisor Natalia Burina to discover the nuances and challenges of integrating AI in product management, from leveraging existing capabilities to building AI-powered solutions from scratch. Gain valuable insights into the role of responsible AI in product management and the importance of fairness, privacy, robustness, explainability, and accountability in AI products. Explore the dynamic relationship between product managers and engineers, and learn how they can collaborate to overcome obstacles and create successful AI-driven products.
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EP 302 - CPO Rising Series: Calix CPO on Shaping the Future with a Product-Led Approach
16/06/2023 Duration: 40minThis is episode 5 of the CPO Rising Podcast Series, hosted by Products That Count CPO Renée Niemi. Here, Calix CPO Shane Eleniak discusses the company's transformation from a traditional systems entity to a software and services organization, a shift he led. Eleniak delves into the company's product-led approach, asserting that product strategy, customer value, and market needs drive their operations. He also explains his collaborative role with the Head of Global Sales and CFO, detailing their product management sales strategy, the generation of comprehensive P&L plans, and how these factors influence decisions on quota targets, product transitions, and investments. Eleniak's passion for creating new products, using technology to solve problems, and balancing business and product perspectives underpins his belief that this is an exciting era to be a Chief Product Officer.
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EP 301 - Craft.io CEO on Adopting a Product-Focused Mindset
14/06/2023 Duration: 46minWhy is adopting a product-focused mindset important? In this podcast, Ubiety Technologies CPO Nacho Andrade meets with Craft.io CEO Elad Simon to discuss how adopting a product-focused mindset can drive transformation and growth. Discover valuable insights on embracing curiosity, leveraging qualitative and quantitative data, and exploring innovative tools.
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EP 300 - Product Awards Series: Sagetap CoFounder on Revolutionizing Software Discovery
09/06/2023 Duration: 37minIn the 8th episode of the Product Awards Series, Ubiety Techologies CPO Nacho Andrade interviews Sagetap Co-Founder Kevin Hughes. Originally inspired by dating apps, the Sagetap team realized the broken state of software discovery and the need for a platform that categorizes and offers technology in a consumable way. Hughes emphasizes the importance of a clear mission, strategy, and product goals, as well as the value of resources like books, frameworks, and design tools such as Figma. Sagetap's current focus is on cybersecurity dev tools and cloud infrastructure, with plans for expansion. Hughes also shares insights on the company's hiring process and the passion for creating frictionless connections between participants.
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EP 299 - Atlassian Data Science Lead on Navigating a Non-Linear Career Path
07/06/2023 Duration: 45minHow can you navigate a non-linear career path in the tech industry? In this podcast, Kaboo Founder Neha Shah meets with Atlassian Data Science Lead Nisha Lyer to discuss non-linear career paths, the power of continuous learning, and the significance of product-market fit. Gain valuable insights on leveraging user interviews, synthesizing data, and understanding customer needs.
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EP 298 - CPO Rising Series: Seaworld Parks & Entertainment CPO on Driving Digital Transformation
02/06/2023 Duration: 36minIn episode 4 of the CPO Rising Podcast Series, Products That Count CPO Renée Niemi hosts SeaWorld Parks and Entertainment Chief Product and Digital Officer Kou Raghavan. Through the modernization of websites, improvement of the mobile app, and increased digital usage, SeaWorld has enhanced guest satisfaction, increased revenue, and attracted new visitors. The product team's focus on optimizing the pre-visit and in-park experiences has resulted in a high utility mobile app that minimizes waiting times and maximizes time spent on attractions. Raghavan guides the team's initiatives, collaborating with other teams, and plays a strategic role in driving growth and aligning with company objectives. The episode also delves into the team structure, metrics, lessons learned, and the qualities of a great product leader driving digital transformation.
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EP 297 - Herself Health CPO on Revolutionizing Women's Health and FemTech
31/05/2023 Duration: 32minHow can thoughtful design and innovative products address women's health? In this podcast, Willow Innovations Product VP Melissa Pickering meets with Herself Health CPO Nicole Lyon to discuss the challenges, opportunities, and inspiring companies that are revolutionizing women's health and the FemTech industry. Gain insights into user-centric design, the motherhood journey, and the importance of inclusive design. Uncover the potential for transformative solutions and the impact of addressing real needs in women's health and FemTech.
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EP 296 - Product Awards Series: Novo Director of Product on Balancing Customer Needs and Business Outcomes
26/05/2023 Duration: 26minIn episode 7 of the Product Awards Series, Ubiety Techologies CPO Nacho Andrade interviews Novo Director of Product Roger Liu. Liu discusses the importance of balancing customer needs and business outcomes. He underscores the crucial role of robust internal communication and swift execution, which he views as the pillars of successful product creation. Liu emphasizes the importance of correctly identifying target markets, a strategy that has significantly influenced Novo's product development process. As a proponent of urgency in product release, Liu believes in maintaining high-quality standards while rapidly responding to market needs. For those aspiring to join product management, Liu advises developing a customer-centric mindset, improving communication skills, and gaining a deep understanding of stakeholder management.
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EP 295 - Google Product Lead Dan Chuparkoff on Product Management Challenges and Strategies
24/05/2023 Duration: 44minHow can product leaders navigate product management challenges? In this episode, join Jonathan Ozeran as he interviews Google Product Lead Dan Chuparkoff to gain valuable insights into product management challenges and strategies. Discover Dan's experiences in small startups and large enterprises, his lessons learned, and the importance of effective communication and storytelling in product management.
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EP 294 - CPO Rising Series: Brex CPO on Strategic Reinvention and Responsible Growth
19/05/2023 Duration: 39minEpisode 3 of the CPO Rising Podcast Series sees Products That Count CPO Renée Niemi hosting Brex CPO Karandeep Anand. A seasoned tech executive, Anand discusses his transition from large firms like Microsoft and Meta to Brex, a dynamic financial services company that has evolved into a mid-market enterprise SaaS provider. Anand offers insights into the strategic pivots Brex had to undertake amid financial uncertainties, placing an emphasis on core value, strategic focus, and talent acquisition. He shares their journey of creating an enterprise workflow for expense management, serving corporations such as DoorDash and Coinbase, and the role of their cultural values in accelerating development. With a keen focus on 'responsible growth', transparency, and customer-centric decisions, Anand sheds light on Brex's approach to mergers and acquisitions, their lessons learned, and his philosophy on what makes a great product leader. Tune in for a thoughtful discourse on navigating financial uncertainties, fostering a n
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EP 293 - Linkedin Senior Director of Product on Driving Innovation in Product
17/05/2023 Duration: 58minHow can product managers effectively drive innovation and manage resources in larger organizations? Join Adobe Senior Product Director Heidi Gibson as she interviews Linkedin Senior Product Director Laura Teclemariam in an insightful discussion about product management and innovation. Discover valuable insights on managing resources, building effective product teams, and driving innovation in larger organizations.
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EP 292 - Product Awards Series: Earkick Co-Founder on Solving Customer Problems and Quality Product Development
12/05/2023 Duration: 33minIn episode 6 of the Product Awards Series, Ubiety Techologies CPO Nacho Andrade interviews Earkick Co-Founder Herbert Bay. The conversation revolves around the company's mission and approach to building a digital companion in the form of an assistant in your ear. Earkick prioritizes privacy-focused data usage and aims to differentiate itself from other AI models. Initially targeting enterprise customers, Earkick focuses on workplace mental health, offering employees a tool to share their experiences and concerns while providing aggregated data to employers for insights and improvements. The company emphasizes understanding customer problems, achieving product-market fit, and maintaining a high standard of quality. They employ metrics like the Product-Market Fit (PMF) and Net Promoter Score (NPS) to track and improve their product. Earkick values customer feedback, actively iterates based on user input, and considers every touchpoint with the product and brand as part of the overall experience.
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EP 291 - LinkSquares SVP of Product & Engineering on Product Development in Legal Tech
10/05/2023 Duration: 47minWhat are the key principles and challenges of product development in the legal technology industry? In this podcast, Ubiety Technologies CPO and Product Talk Host Nacho Andrade interviews Linksquares SVP of Product & Engineering Andrew Leverone on product and engineering leadership, challenges in prioritizing work in a new market with little competition, and the importance of staying close to customers to develop solutions. He also offers career advice for those interested in product development, emphasizing networking, finding the right team members, and self-awareness. Leverone discusses the importance of trust and communication when scaling teams, psychological safety in the workplace, the role of data in decision-making, and the Agile approach as a culture or behavior. Subscribe to the Product Talk podcast on Spotify and Apple Podcasts and catch every conversation with leading product executives. Episodes drop on Wednesdays.