Inner Chief Podcast

Why leaders micromanage and how you can adjust your approach to improve the working relationship so that it is a. more effective and b. less soul destroying.   Before you dive in and start trash talking your overbearing boss - it is wise to seek some understanding as to why they might be micromanaging you. Take a few minutes to think deeply and through their eyes about what might be causing them to dip down. Full summary can be found at www.chiefmaker.com.au/podcast

Our CEO this week is Angela Buglass, who has recently returned from 15 years in the UK where she held the role of VP Marketing for LF Beauty, part of the global sourcing giant Li & Fung. Her experience includes roles with leading players Procter & Gamble, L'Oreal and Estée Lauder (working on the AVEDA brand). Angela is now the CEO of Trilogy International Limited which you may know through beauty products like Trilogy, Ecoya, Goodness and CS&Co. Her work has taken her from NZ all around the world and back again and her stories are inspirational, insightful and so wonderfully down to earth. Full summary can be found at www.chiefmaker.com.au/podcast  

Kung Fu the most difficult situations with SARS (Smart Automated Response Systems) Have you ever found yourself in a situation and not known what to do? Ever tried to stop a certain scenario at work from happening but it always seems to repeat itself? Ever lose confidence at key moments? In this episode we will be talking a technique that emerged through my work in elite sport and an in particular in martial arts and how you can translate this to the business world. Full summary can be found at www.chiefmaker.com.au/podcast

In this episode you’ll hear from Greg Steele, CEO Arcadis Asia Pacific.   He is also the Chairman of Engineering Aid Australia and on the board of Roads Australia. He was the Managing Director of Hyder Consulting before the Arcadis takeover. I came across this special man at a mindfulness conference where his authenticity and honesty about the challenge of keeping balance in the corporate world blew the audience away. I couldn’t wait to get him on the show. We cover the importance of making sense of things, making choices and making things happen. And how to drive change, using diversity as a strength and mindfulness to keep you focused.   Subscribe on iTunes here: https://itun.es/au/87Pqkb.c Subscribe on Android: http://tunein.com/radio/The-Inner-Chief-p1004701/ http://www.stitcher.com/s?fid=141429   Key Points: Greg’s top quotes from this episode include: 1) Back yourself but be prepared and don't be afraid to speak your piece. I think one of my early lessons in my career that was very formative. 2) I liked

In this episode we will be talking about another pattern that has emerged through many of the CEOs on the show and that is “Taking the Path Less Travelled”.   Have you ever found yourself boxed in to a role or industry? Ever felt stuck in your growth or feel like your network and knowledge set is limited to your profession and industry? Ever had the nagging gut feeling that you need to do something drastic to change things up but you find any number of reasons why you shouldn’t? Feel like the dream of rising to the top of just having a more meaningful career is slipping away? One pattern that has come up time and again is one where they have come to a sort of cross-roads where they feel they are potentially going to be stalled.   WHAT IS TAKING THE PATH LESS TRAVELLED? It can mean shifting industries, roles, organisations or something that expands your horizons. The key here is to aim to build wide ranging experience and knowledge that you can use to become better, smarter and more connected. Normally these k

In this episode you’ll hear from Sue Murphy, CEO of Water Corp. Sue spent 25 years at Clough engineering after completing an engineering degree where she was one of only two women out of 300 students. She has been the Water Corporation CEO since 2008 and on the board at the Fremantle Dockers for 12 months. She is also a director at Water Services Association of Australia (WSAA). We cover how to be honest, fun and make a difference in your work.  Key Points: Sue’s top quotes from this episode include: I learnt that it's not what your background is that matters, it's how well you can relate to the people around you. You don't come in and enforce your own self on everybody around you, you learn about the people around you and you learn what matters to them Harold (Clough) was very strong on giving people empowerment. He's philosophy was employ the smartest, most sociable kids you can find straight out of university and let them loose and see what can happen Harold always argued you can fake it for a few hours w

In this episode we explore the terrible consequence of Overwhelm, the high level neuroscience of the brain, the triggers and a rock solid solution for removing it from your life, Subscribe on iTunes here: https://itun.es/au/87Pqkb.c Subscribe on Android: http://tunein.com/radio/The-Inner-Chief-p1004701/ http://www.stitcher.com/s?fid=141429   Key Points: The top quotes and messages from this episode include: The Triune Brain Lizard – Flight for fight Monkey – Emotional monkey Mammalian – High order thinking   The consequences of overhwlem: relationships health and fitness work performance, quality, lack of creativity and insight stuck no career opportunityies drags into home not being a dealer in hope What triggers overwhelm: doing too many things at once bouncing around from one task to the next not having an automated response system evil sin of not recovering and doing things like turning your phone on   Three steps to managing overwhelm: Mindmap Daily Focus Session Focus Reset Focus Review meetings

In this episode you’ll hear from Daniel Herbert, CEO of SSKB. We are going to be covering some powerful strategies that he learnt through 67 tests for the Wallabies. He was apart of the glory era of Australian Rugby, won the RWC in 1999, the Bledisloe Cup and beat the British and Irish Lions in 2001. He Captained the QLD Reds and was world player of the year in 1999. Critically he has now gone to a successful corporate career with the commercial side of the QLD Reds and is now CEO of SSKB. We cover what executives can learn from elite sport (and what doesn’t translate), about what made him stand out from the pack and how to be indispensible to an organisation. The lessons here are vital. Subscribe on iTunes here: https://itun.es/au/87Pqkb.c Subscribe on Android: http://tunein.com/radio/The-Inner-Chief-p1004701/ http://www.stitcher.com/s?fid=141429   Key Points: “My only message to the next generation is, you have to impress. You have to still do the work, you have to still stand out from the crowd because the

In this episode I cover a key point that all of the CEOs have made on the show, ‘How to Create and Seize Opportunities’. “You have to create opportunities, they are the lifeblood of your track record” The top of the business world is fiercely competitive. Getting the chance at new opportunities can be rare and when they do come you have to make the most of it. Often you’ll see other executives getting golden opportunities that you thought should go to you and not understand why. This is often because you’re too busy, caught up in daily operations that you miss the chance to stand out. Don’t be limited by your role description. (Ep 5 – Vivek Bhatia also talks about this) Work on the business with your boss (Ep 3 – Daniel Hunter refers to this) A mistake that many leaders make is that they don’t seize the current opportunity in front of them and transform their current business. They keep waiting for bigger opportunities to come without looking at what is right in front of them. If you don’t make a big impact i

In this episode I catch up with Nicky Sparshott, Global Chief Executive of T2 Tea - a global luxury retailer offering the broadest and most imaginative range of teas and teawares from around the world. Nicky also serves as Vice President on the Global Leadership Team for Unilever's Refreshment Category, playing a lead role in M&A & E-Commerce. She also has experience on the agency side as a Partner at Y&R George Patterson (WPP Group). www.t2tea.com Key Points: “Be brave, because I think the world is changing quickly. What got us here won't get us there, and the best advice I would give to people is go after the dream, but perhaps also be prepared to take the path less trodden to get there, because I think it will hold you in good stead.” Nicky’s top messages include: On what Nicky learnt from a major setback from a failed product launch: A couple of really small choices that we thought were small choices, had not been clever and we did not deep dive. These proved to be those chinks in the armour

In this episode you’ll hear from Jim Soorley, Former Mayor of Brisbane and Chairman of CS energy and Unity Water. Jim has left an almost unrivalled legacy in Brisbane through his tireless work at Lord Mayor. He led the introduction of CityCats, A/C on buses, RiverFire, RiverWalk and brought a business and commercial approach to the running of the council. Key Points: Jim outlines the importance of energy, getting connected to the people on the ground and role modelling the behaviour you want to see.   Jim’s top messages include: Life is about sales. You’re always selling something. An idea, concept, product or service. For people who are working in management roles, they've got to see it is the system that determines outcomes. I guess the lessons out of that are that, if you're going to engage in training, restructure, reorganisation, you, A, must take a systems approach and B, let the people on the ground have a say. The worst thing in the world you can do is impose new structures, new disciplines, new idea

In this episode you’ll hear from Trevor Matthews former MD/CEO of Legal & General Australia, ManuLife, Friends Provident PLC, Aviva UK and Standard Life UK. He is currently a non-executive director of AMP, Tokio Marine, FNZ and BUPA. He is also Chair of the State Industry Regulatory Authority and 1stAvailable Ltd. Key Points: Trevor tells the story of his remarkable career from actuary to CEO and President of some of the world’s biggest insurance companies. He outlines that a leaders is a dealer in hope, you have to build a track record and importantly you need to be respectful about the past, realistic about the present and optimistic about the future. Trevor’s top messages include: Travel was great in that it gave me a global perspective It’s the execution of the strategy that makes the difference on a sustainable basis Compete aggressively on the outside and collaborate superbly on the inside You've got to line your people up shoulder to shoulder and get them out in the market aggressively going for b

In this episode you’ll hear from Jennifer Holland, Founder and CEO of Throat Scope.   Jennifer’s passion lies in inventing, designing and developing medical products that will revolutionise the healthcare industry. Her first invention was Throat Scope, which has had outstanding success across the globe and began as the foundation of Holland Healthcare. Throat Scope was the recipient of ‘What’s Your Big Idea Queensland?’ in 2011, which included a $50,000 prize money from the Queensland government. This allowed Jennifer to develop and patent Throat Scope and have several working prototypes made. In 2015, Jennifer and Throat Scope were featured on Shark Tank Australia. Jennifer secured investment from Steve Baxter and this exposure propelled the business. In October 2015, Throat Scope was launched into the Australian retail and healthcare markets. Throat Scope broke a retail record with a company, which saw the product signed in seven days. Jennifer has since negotiated several lucrative distribution deals with

The Inner Chief Podcast - Episode 7: Todd Hunter – CEO Turners Automotive Group In this episode you’ll hear from Todd Hunter, CEO Turners Automotive Group Key Points: Todd outlines that there will be times that you are scared about what you're being asked to do but - pressure is a privilege - and someone believes you can do this. Todd’s top messages include: When assessing an opportunity or role always ask yourself what can I learn from the people that I will be around? When you're faced with someone hostile - You listen more than you talk, you put yourself in their shoes, you try and understand where they're coming from. When you disagree with the direction of a business you have three options - you can win the person over, you can go around them or you can leave.  

In this episode you’ll hear from Jonathan Ling, CEO and MD of GUD Holdings Limited. Jonathan is also the former CEO of Fletcher Building and Visy Recycling. He is the Chairman of Melbourne Rebels Advisory Board and has previously held a number of other board roles including ASB bank and Pacific Brands. During his time as CEO of GUD the market capitalisation has grown from $360 million to $1.2 billion and the share price from around $5 to in excess of $13. And during his time as CEO at Fletcher Building market capitalisation grew from around NZ$2.5 billion to NZ$4.8 billion. Jonathan is a fantastic story of a little Chinese boy that rose from the frontline all the way through the ranks to becoming CEO. He has taken on some of the biggest challenges in business and succeeded both commercially and through the culture he has created. Key Points: Jonathan outlines that “to get ahead you must tell wow stories” and that you must have three key skills to be CEO; 1. The ability to innovate, 2. The ability to lead a g

In this episode you’ll hear from Vivek Bhatia. At age 26, Vivek was a Indian migrant watching the big businessmen in their expensive suits walk around Sydney. This inspiring story is how he rose above the pack to become a CEO in just 10 years.  Vivek is now CEO and MD of iCare which delivers insurance and care services to the people of New South Wales. Whether a person is severely injured in the workplace or on the road, iCare supports their long-term care needs to improve quality of life outcomes, including helping people return to work. In 2008, Vivek was appointed CEO of Wesfarmers Insurance in Australia, where he was responsible for leading the multi-brand, multi-channel insurer through a significant transformation journey. He was also co-lead of McKinsey & Company’s Asia Pacific Restructuring & Transformation practice and has been the Chair of the former NSW Dust Diseases Board and been the NSW representative on the Board of SafeWork Australia. Key Points: Vivek outlines that “the day you stop le

In this episode you'll hear from Paul Broad. Paul is one of the great reformers of modern Australian business. He has been a CEO for 28 years leading major reform in Hunter Water, Sydney Water, Powertel, AAPT, Infrastructure NSW and Snowy Hydro. He has led many of these companies through corporatization and user pays representing the biggest change in their organisational history. Key Points: Paul outlines how important it is to dream and believe in yourself, how as leader sometimes you have to break the rules to succeed and that success comes through personal power. 

Dan outlines how important it is to stay the course, keep at it, leverage your networks and be grateful for what is around you. Dan covers 10 key topics throughout the podcast: 1.Stop spending all your time just working on your division and work on the organisation with the CEO 2.You have to demonstrate that you work for the betterment of the entire organisation 3.If you get down into the detail, you'll just annoy your people and hold them back 4.The role of the leader is to get a good team around you, set some good parameters, ask them how their going to achieve the goal, then give them some space. 5.We often waste time on developing the wrong people, when we should be cutting them. If after a month or two if you have a bad feeling about someone, its rare that they will come good. Look at how they manage people. A lot people are great atmanaging up, but kick down. 6.If you tolerate poor behaviour from one of your leaders then you're complicit in it. Let someone tell his or her story first. Be respectful. 7.W

In this episode you'll hear from Mike Pratt. Mike is the Commissioner for Service, NSW Government, leading major service reform across the NSW Government. He is also Deputy Chancellor of Western Sydney University, Chairman of Bennelong Funds Management and a Non-Executive Director of Credit Union Australia. Mike was CEO of Consumer and SME Banking, North East Asia, with Standard Chartered Bank. He is a former President of the Australian Institute of Banking & Finance.He was also Group Executive of Westpac Business & Consumer Banking, CEO of National Australia Bank in Australia and CEO of Bank of New Zealand. He was also CEO of Bank of Melbourne. Previous directorships include Non-Executive Director of MasterCard International Inc, New York, Non-Executive Director of MasterCard, Asia Pacific, Non-Executive Director of BT Financial Services, Chairman of Shenzen Credit. Mike outlines how important it is to be well prepared, build out your network, incorporate lifelong learning, be disciplined, maintai

In this episode Kevin outlines how to seize the future, be proactive and take risks and will help you be successful in the modern business world. We discuss many topics like: - A manager is someone who achieves things through others. - Be humble and maintain fierce resolve - Deciding who is on the bus. And you've got to decide before you know where the bus is - going. To pick the people that are going to be with you on the journey. And decide where you're going together. - When you're acting up in a role don't make this mistake that this is part time. Act as if you have the full authority of the role. It is full commitment. - Unlocking human potential is what will keep you excited everyday. - Have a reptuation of working well in teams and getting things done. - No triangles. If two people keep coming to you with their problems with each other get them together in a room to talk and remove yourself from the conversation. - It's not about the technical. It is always about the people. - Whenever you get a chanc