Inner Chief Podcast

“The biggest risk for executives and corporations is distance from the customer. It’s the number one thing that will kill you.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Jack Delosa, Founder & CEO of The Entourage. His full episode is titled Frameworks for success, Building customer connection, and Raising capital from an investor’s viewpoint. You can find the full audio and show notes here:

“If you want to know how you actually build a culture, it’s through stories you tell of the amazing things that people do inside of the business that make you sit back in awe.” In this episode of The Inner Chief podcast, I speak to Ben Marsonet, CEO of Altus Group, on The 6 stages of executive evolution, leading with visibility, and how powerful stories shape culture.

“Too many leaders sit in fancy offices assuming what customers want, and then wonder why their product or service isn’t landing.”   In this episode of The Inner Chief podcast, I speak to Jack Delosa, Founder and CEO of The Entourage, on Frameworks for success, Building customer connection, and Raising capital from an investor’s viewpoint.

“You've got to have the wherewithal and the EQ to know when to stick your nose in and ask the questions, and other times to trust and let people get on with it. Noses in, fingers out.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Angela Tsoukatos, CEO and 20 years executive team member. Her  full episode is titled Pivotal career moments, how to focus on core business, and the most effective ways the Board and C-Suite can work together. You can find the full audio and show notes here:

“Being difficult to give feedback to means people will stop giving it completely and you'll have no idea about your true performance and reputation.” In today’s minisode, we finish our series on How to Give Feedback and we're going to bring this home by giving you some strategies to implement a culture of feedback within your department or organisation. Remember, as a leader, their performance is also your performance and you’ve both got to own it, otherwise you risk negatively affecting your track record. Chief, if you haven't listened to Part 1 (preparing like a coach) or Part 2 (tools and strategies), please go back and listen to them first as it will give you some vital context to the final episode.

“An insight made by the coach is owned by the coach. An insight made by the client (or the person you're giving feedback to), is owned by the client.” In today’s minisode, we continue with our series on How to Give Feedback and we're going to talk about how to deliver like a true chief with some specific feedback methods and scripts that might help you bring this process to life.  Chief, if you haven't listened to Part 1 in the series, please go back and listen to it as it will give you some vital context.

“Feedback is never done in isolation; there's a whole range of things going on around someone in your team, and so it's really helpful to prepare properly before you give feedback.” Chief, today we are kicking off Part 1 of our How to Give Feedback Series. In today’s episode, we are diving into the essentials of preparing to give feedback like an elite sporting coach, as well as some core principles of this process. Feedback is the breakfast of champions of high-performance teams and is vital for personal and team growth. And you, as the leader, are your team’s coach, helping to guide them to kicking business goals, ultimately which reflects on you, Chief, and your track record.

“One of the big lessons anyone can take out of COVID was that everyone was forced to live in a world that was out of control and you just had to adapt and respond.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features David Knoff, Antarctic Expedition Leader and author of 537 Days of Winter. His full episode is titled: High-stakes risk and crisis management, and being adaptable around your mission. You can find the full audio and show notes here:

“You've got to have the wherewithal and the EQ to know when to stick your nose in and ask the questions, and other times to trust and let people get on with it. Noses in, fingers out.”   In this episode of The Inner Chief podcast, I speak to Angela Tsoukatos, CEO and 20 years executive team member, on pivotal career moments, how to focus on core business, and the most effective ways the Board and C-Suite can work together.  

“In 10 years’ time, are you going to look back and be happy with how you spent the last 10 years?” This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Nigel Marsh, Former CEO Leo Burnett and Y&R Brands, Founder Earth Hour, viral TEDx Talker, bestselling author and podcaster. His full episode is titled Following your own path to achieve balance, getting cut-through, and authentic success. You can find the full audio and show notes here:

“One of the big lessons anyone can take out of COVID was that everyone was forced to live in a world that was out of control and you just had to adapt and respond.”   In this episode, I chat to David Knoff, Antarctic Expedition Leader and author of 537 Days of Winter, on high-stakes risk and crisis management, and being adaptable around your mission.  

“No high performance happens without those three big things, so make sure they're embedded into a new year ahead.”   In today’s episode, I've just got three big questions for you. If you can answer these, I think you can make 2025 your best year ever.

“Make it your goal in 2025 to not just simplify, but focus. Get more dialed in on just a few things, stuff that will make a difference. Make some hard calls.” In our final episode for 2024, we are going to cover the five big themes from 2024 that are going to be vital in 2025. I'm seeing these 5 themes emerge more and more through the work we do with executives and boards. And what I'm seeing is if we don't all lean in and get better at these five things, life is going to get more difficult and frustrating and we're going to find it harder and harder to win. Chief, the best executives right now are nailing these things. And all the best organisations need people with these five traits right now, more than ever.

“If you spend too much time worrying about the outcome and not about the process, then you just create anxiety and a lack of focus.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous CEO guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Rob Patterson, Managing Director of Parkins Lane. His full episode is titled Humility, relationships and scaling fast. You can find the full audio and show notes here:

“A CEO client of mine said that when he dies, his to-do list will be full. Not empty, full. In 10 years’ time, are you going to look back and be happy with how you spent those 10 years?”   In this episode of The Inner Chief podcast, I speak to Nigel Marsh, Former CEO Leo Burnett and Y&R Brands, Founder Earth Hour, viral TED Talker, Bestselling Author and Podcaster, on following your own path to achieve balance, getting cut-through, and authentic success.

“What are the things that I do daily to build and maintain relationships with people I deeply care about. And then I just do that to the people that are the next sphere out from me.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Mike Smith, Founder and CEO of Zero Co. His full episode is titled How to build a tribe of loyal customers, creating a better world through business, and personal growth. You can find the full audio and show notes here:

“If you spend too much time worrying about the outcome and not about the process, then you just create anxiety and a lack of focus.”   In this Best of Series episode, we replay a chat we had in 2019 with Rob Patterson, Managing Director of Parkins Lane, on humility, relationships and scaling fast.  

“We built this school. And then over the next 12 months, we ended up building two more schools in other, other villages around. And it completely changed my perspective on what meaningful work is.”   In this episode of The Inner Chief podcast, I speak to Mike Smith, Founder and CEO of Zero Co, on how to build a tribe of loyal customers, creating a better world through business, and personal growth.

“Good character is essential because talent isn't enough to navigate through a messy time.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Zaklina Craig, Executive Director - People, Culture & Workplace of Business NSW. Her full episode is titled Optimising role design for peak performance, managing differences in confidence between men and women, and navigating the decision to fire someone. You can find the full audio and show notes here:

“Your brand or your reputation is what people say about you when you're not in the room.”   Chief, today we are going to guide you through the process of mastering the art of influencing stakeholders and partners, such that it catapults you forward (and upwards!) in your career. Stakeholders have a huge impact - negatively and positively - on your career and your personal life whether you like it or not. These people can be your corporate peers, suppliers, customers, board members, executive team members, your boss, the community, media, anyone out there who's got a key stake in what you do. As such, getting buy-in from difficult stakeholders is one of the most important tasks and skills of all senior executives and leaders.