Synopsis
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
Episodes
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Menopause and House Cleaning When You Just Don't Care
05/04/2018 Duration: 08min"What can you tell me about menopause and house cleaning when you just don't care? I know I should clean my space, but since menopause, I've got hot flashes, low energy and I'm always fatigued. With menopause, I don't feel like cleaning. My hormones are out of whack, I have weight gain and I'm too exhausted to clean my messy house. I think I need someone to come clean with me. Angela Brown, The House Cleaning Guru cites Mom Syndrome and gives tips to create new habits that trigger a sense of accomplishment. You don't have to do speed cleaning or spring cleaning, just put systems in place that serve you through the change. Today's sponsors are My Cleaning Connection (a hub for cool cleaning resources and stuff.) Savvy Cleaner Training (for house cleaners and maids.) HouseCleaning360 (where you can find a house cleaner to hire.) And Savvy Perks (a cleaning employee program to inspire work loyalty.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/menopause-and-house-cleaning/ *** MOR
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How to Get Rid of a Mystery Smell in an Airbnb
04/04/2018 Duration: 09min"Help. There is a mystery smell in our Airbnb and a different mystery smell in another vacation rental. I'm wondering how to get rid of the stinky odor. I clean my space with eco-friendly enzyme cleaner and I'm not talking speed cleaning. I've washed and scrubbed everything. There is no mold or mildew just a bacterial mystery smell.” We Ask a House Cleaner any tips on the lingering smell and cleaning advice to get rid of it. Angela Brown, The House Cleaning Guru says "cleaner is not always the answer." And then she gives an "ah ha" explanation. Today's sponsors are Savvy Cleaner (Maid service training.) HouseCleaning360 (where you can find a cleaning service.) Savvy Perks (Build loyalty with an employee perks program for your small business.) And My Cleaning Connection (a hub for cool cleaning stuff, supplies, and resources.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/mystery-smell-in-airbnb *** MORE VIDEOS LIKE THIS *** Ghost in the House - https://youtu.be/ZVvNc5jG3Ng H
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11 Ways to Overcome a 1-Star Review for House Cleaning
03/04/2018 Duration: 11min"How do I overcome a 1-star review for house cleaning? I'm trying to grow my cleaning business with ratings and reviews but I got a 1-star review filled with hate and animosity." We Ask a House Cleaner about DIY reputation management and how to resolve a bad review on Google, and Yelp. Angela Brown, The House Cleaning Guru says a 1-star review isn't going to kill you. Focus on your satisfaction guarantee, customer service, attention, and care. Oh, and a QR code. A satisfied customer is your best weapon against the schema. Today's sponsors are Savvy Perks (where you can reward your employees for work well done.) Savvy Cleaner (House Cleaner and Maid Service Training.) HouseCleaning360 (Where you can list your cleaning business do customers can find you.) And My Cleaning Connection (a hub of really cool cleaning stuff and resources.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/1-star-review/ *** MORE VIDEOS LIKE THIS *** If My Life Depended on It - https://youtu.be/zbWN20J458Y Sca
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Tax Tips for House Cleaners and Maids
02/04/2018 Duration: 12minWhat tax tips for house cleaners and maids do I need to know to grow my cleaning business? Are taxes and spending part of a cleaning business plan? And are there tax tips or tax deductions that are standard for house cleaners and maids? We Ask a House Cleaner about tax tips and ways to track expenses and receipts. Angela Brown gives recommends accounting software like TurboTax, QuickBooks, FreshBooks. Whether you do e-filing or you hire an accountant, your cleaning service wins when you pay your taxes. Today's sponsors are My Cleaning Connection (where you will find the recommended accounting software.) Savvy Cleaner Training (Find answers to house cleaning FAQ.) And HouseCleaning360 (where you can list your cleaning business, so homeowners can hire you.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/tax-tips *** MORE VIDEOS LIKE THIS *** Photo Release - https://youtu.be/lgscwodREos Credit Cards - https://youtu.be/VM-frN4bFA8 Close Out - https://youtu.be/pgcbbIkbOQo Broken Vacuum -
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How to Keep Uniforms Looking Nice - House Cleaners and Maids
30/03/2018 Duration: 09min"How do we keep uniforms looking nice? I want to grow my cleaning company and brand my professional look." We Ask a House Cleaner about stain resistant, non-fade, wrinkle-free clothes and how to keep uniforms looking nice. Angela Brown, the house Cleaning Guru gives tips to keep uniforms looking nice with a disposable apron. Especially if you use bleach. A must-have for every maid service. Today's sponsors are My Cleaning Connection where you can pick up a colorfast cleaning apron. Also, HouseCleaning360 where you can find a house cleaner. And Savvy Cleaner which offers house cleaning training. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/keep-uniforms-looking-nice/ *** MORE VIDEOS LIKE THIS *** Judgments About House Cleaners - https://youtu.be/HbHKoj7rq4I Messy House and Relatives - http://askahousecleaner.com/messy-house/ Will Robots Replace House Cleaners? https://youtu.be/X9O3Zg7Ei-8 8 Cleaning Mistakes You Might Be Making - https://youtu.be/zvMJhpyijr0 Wife Stopped C
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Cleaning Contract - Do Your Clients Need to Sign One?
29/03/2018 Duration: 06minA cleaning contract is a great way to create boundaries and solidify a deal. But do your house cleaning clients need to sign a contract or agreement? We Ask a House Cleaner tips on rules and regulations to put into contract form and how to enforce the policies. "I want to grow my cleaning company but I don't have any speed cleaning agreement, no legal stuff, or records on file." Today's sponsors are My Cleaning Connection - a hub for cleaning and legal stuff. HouseCleaning360 a referral hub connecting homeowners with housekeepers. And Savvy Cleaner Training for house cleaners and maids, taught by Angela Brown, The House Cleaning Guru. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/contract *** MORE VIDEOS LIKE THIS *** Fire My Cleaning Employee for Being Late and Lazy? - https://youtu.be/AtfN4QDH4Qo No Money - How to Start a Cleaning Business When You're Broke - https://youtu.be/3MjZ0DyzvIs Time - My Hours Are My Own, Right? - https://youtu.be/maxtjyUVcmw Percentage of Clean vs.
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Hoarding: How to Change Your Relationship With Stuff
28/03/2018 Duration: 10minHoarding is real. And hoarding is a disease that affects all members of the family. Today we look at hoarding, compulsive spending, mental health and how to change your relationship with stuff. Angela Brown, The House Cleaning Guru shares tips today on Ask a House Cleaner about weird habits hoarders have. "Is it possible to clean my space with obsessive-compulsive disorder? I don't want to be a clean freak or hire a house cleaner. I just want to live in a clean house not consumed by OCD, compulsive behavior or filth. Today's sponsors are My Cleaning Connection a resource hub where you can find some great info on hoarding. Also, HouseCleaning360.com - a referral hub connecting house cleaners with homeowners. And Savvy Cleaner Training for house cleaners and maids. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/hoarding/ *** MORE VIDEOS LIKE THIS *** I Paid Good Money for That Hoarding - https://youtu.be/7OqNr0_5v4g Celebrity Hoarders - Keeping Up With The Joneses - https://youtu.be/Q
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The Hardest Money I've Ever Earned - I Quit House Cleaning
27/03/2018 Duration: 10minThe hardest money I ever earned came on the heels of business failure. The hardest money I thought was being in business for myself. I was so wrong. Angela Brown, The House Cleaning Guru gives tips to avoid the hardest money you'll ever earn when you close your business. If need be, quit your job, walk away and find a job recruiter. Join a staffing company, have a job interview but don't tell them you're a house cleaner. "I went to work for a staffing agency and it was the hardest work I've ever done and the hardest job I've ever had." Cleaning would have been so much easier - and they don't teach you this in house cleaner training. Today's sponsors are My Cleaning Connection (A resource hub with motivational resources to keep you going on the worst day of your life. Also, Savvy Perks, Employee discounts for cleaning employees to inspire them to show up for work tomorrow. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/the-hardest-money-i-ever-earned/ *** MORE VIDEOS LIKE THIS *** P
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Shoe Covers or Shoes Off When Cleaning a Customers House?
26/03/2018 Duration: 06minShoe covers? The customer says "clean my space but no shoes in the house." Am I supposed to clean in bare feet or stocking feet? Or do I wear shoe covers over my sneakers? We Ask a House Cleaner about shoe covers and wearing a shoe with a shock absorber and arch support. Angela Brown, The House Cleaning Guru says there are disposable shoe covers, reusable shoe covers and reusable snap on shoe covers for speed cleaning. They even have non-slip weatherproof shoe covers to get you from the car to the client's home. Protect your customers' carpet while protecting your back. Today's sponsors are My Cleaning Connection where you will find all sorts of athletic sneakers designed for cleaning, and shoe covers to match. Other sponsors are HouseCleaning360, Savvy Perks, and Savvy Cleaner Training. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/shoe-covers/ *** MORE VIDEOS LIKE THIS *** Men and Housework - https://youtu.be/_07uMRGq0kU Who Would You Hire? My Ideal Employee - https://youtu.be/7x
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Haters, Bullies, and Trolls. Oh My!
23/03/2018 Duration: 09min"Haters, bullies, and trolls are mean-spirited people trying to bloke block me so I can't grow my cleaning company." We Ask a House Cleaner about haters and difficult people (i.e. the annoying competitor.) Angela Brown, The House Cleaning Guru gives tips on haters. Bleep and block the adversary or mean maid. You can't grow your cleaning business if you focus on the antagonist in your way. Speed cleaning your social media of opposers frees you from your enemies. Today's sponsors are Savvy Cleaner Training for house cleaners and maids. My Cleaning Connection - a resource hub for cool cleaning stuff. And HouseCleaning360.com where you can list your cleaning business and find leads. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/haters *** MORE VIDEOS LIKE THIS *** If My Life Depended on It - https://youtu.be/zbWN20J458Y Scam Artist Targets House Cleaners - https://youtu.be/aSgqmlxbUJY Broken Vacuum - https://youtu.be/wmCpLk43Eic Damage Control for House Cleaners - https://youtu.be/eFHE
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Employee Records You Need For Your House Cleaning Business
22/03/2018 Duration: 07min“What employee records do I need to keep for my house cleaning business? Besides employee records are there legal documents I will later need to grow my cleaning business? And do the employee records need to be agreements in writing or can they be verbal agreements?” We Ask a House Cleaner about rules and regulations for employee files. Angela Brown, The House Cleaning Guru talks policies and agreements to solve issues in your maid service. You don't have to be a clean guru, but it helps to be a savvy cleaner. Today's sponsors are HouseCleaning360 (where you can list your cleaning business and find leads.) My Cleaning Connection - a hub for cool cleaning stuff. And Savvy Cleaner Training and house cleaner education. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/employee-records/ *** MORE VIDEOS LIKE THIS *** Poached! Hired by Another Cleaning Company - https://youtu.be/oI7XJvWrmH4 High Maintenance Employee is Wrecking My Business - https://youtu.be/PccdPuVKhqA Clear Bag Policy for
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How to Price Your Service for House Cleaning
21/03/2018 Duration: 07min"How do you price your service for house cleaning? I mean I want to build my cleaning business but don't even know how to bid a house cleaning job. Is there a secret to price your service?" We Ask a House Cleaner common questions and Angela Brown answers. How do you price your service and set your rates? How much should I charge for house cleaning on a walk through? How do I grow my cleaning company when I give a job estimate? Is there a bidding calculator to help me when bidding on a house? What cleaning advice or tips do you have when a customer asks "Can you clean my space on a budget?" Today's sponsors are Savvy Cleaner (Training for house cleaners and maids.) My Cleaning Connection (a hub of really cool cleaning stuff.) And HouseCleaning360 (where you can list your business and get leads for cleaning jobs.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/price-your-service/ *** MORE VIDEOS LIKE THIS *** Haggling Over Price - Ninja Mind Tricks for Maids - https://youtu.be/gadeo7S
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When to Go Full Time in House Cleaning
20/03/2018 Duration: 07min"When should I go full time in house cleaning? My coworkers say I should clean my space of the boss and office politics." "How do I know when to go full time? If I quit my full-time job I lose my benefits but I need a more flexible schedule." Can I Ask a House Cleaner how to grow my cleaning company from a part-time job to speed cleaning as a savvy cleaner? Angela Brown says you'll know when to go full time by the signs. There will be writing on the wall and it will be the next natural step. The maid service is yours when the time is right. Today's sponsors are My Cleaning Connection (a hub of cool cleaning stuff.) Savvy Cleaner (Training you'll need as a house cleaner or maid.) And HouseCleaning360 (a place to list your maid service so customers can find you.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/go-full-time/ *** MORE VIDEOS LIKE THIS *** Family Support - https://youtu.be/4VlkOVhFeiY Labor Laws - House Cleaners Push Back - https://youtu.be/lmXYF_lMfls Photo Release - ht
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Extra Charge for Extra People? House Cleaning Rate Increase
19/03/2018 Duration: 06min"Do you have an extra charge for extra people if you come clean my space? Or is there an extra fee for pets?” We Ask a House Cleaner if you should have an extra charge for extra people. Because if there is more work you need more money. Angela Brown, The House Cleaning Guru says don't advertise an extra charge for extra people. It's tacky. "If I were trying to grow my cleaning business or maid service, and you can't do speed cleaning, you'll have to raise your rates. Prices go up when the clients cleaning expectations change." Today's sponsors are My Cleaning Connection (a hub where you can find gifts for the maid in your life.) HouseCleaning360 (where you can find more leads as a house cleaner.) And Savvy Cleaner (house cleaner training.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/extra-charge-for-extra-people/ *** MORE VIDEOS LIKE THIS *** Haggling Over Price - Ninja Mind Tricks for Maids - https://youtu.be/gadeo7S8i9U Price by The Hour or Job for House Cleaning? (2017) - htt
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Employee Perks for House Cleaners and Maids
16/03/2018 Duration: 07minWhat employee perks can I give my house cleaners and maids to keep them loyal while I grow my cleaning business? Employee perks, bonuses, incentives, gifts and surprises do keep employees motivated. We Ask a House Cleaner about an employee perks program and unique employee benefits. Angela Brown, The House Cleaning Guru says reward employees for speed cleaning and quality. This keeps you and your customers happy and is a good way to keep employees happy. Today's sponsors are HouseCleaning360 (a place that house cleaners can list their business to get more leads.) My Cleaning Connection (a hub where you can find employee perks and gifts for your house cleaners. And Savvy Cleaner (house cleaning training to grow your business.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/employee-perks-for-maids/ *** MORE VIDEOS LIKE THIS *** Unreliable Employees - https://youtu.be/ivkDwhVngVM Poached! Hired by Another Cleaning Company - https://youtu.be/oI7XJvWrmH4 High Maintenance Employee is Wrec
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Daycare or House Cleaning - Can You Do Both?
15/03/2018 Duration: 08minDaycare to house cleaning side hustle how about it? "Neighbors are asking clean my space so I thought I'd build my cleaning business after my daycare nursery kids go home." We Ask a House Cleaner tips to earn extra money housekeeping and opened a can of worms. Turns out Angela Brown has a strong opinion about daycare children and Mom Syndrome. As a daycare provider, you need your rest, exercise, sleep, and a social life. And as a house cleaner or maid, you need to clean and meet your customers’ expectations. Both jobs need your undivided attention and attention to detail. Consider a babysitting assistant to help with your pre-school playgroup. Do childcare - don't clean. Today's sponsors are Savvy Cleaner Training (for housekeepers and maids.) My Cleaning Connection (a hub for really cool cleaning stuff.) And House Cleaning360 where you can find in-home babysitters and nannies. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/daycare-to-house-cleaning/ *** MORE VIDEOS LIKE THIS *** M
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How Biorhythms Affect House Cleaners and Maids
14/03/2018 Duration: 08min"How do biorhythms affect house cleaners? I want to grow my cleaning business but it's hard when I'm moody, thin-skinned, sensitive and clumsy." We Ask a House Cleaner "Could it be biorhythms?" "I'm trying to build my cleaning business and I'm no clean guru, but I am emotional and in a bad mood. I don't know if it's biorhythms or PMS and it's killing my maid service." Angela Brown, The House Cleaning Guru says it's hard to do speed cleaning and work smart without biorhythms explained. Today we look at systems to make your biorhythm work for you and increase your productivity. Today’s sponsors are HouseCleaning360 (a hub connecting a house cleaner with a homeowner.) My Cleaning Connection (a hub with really cool cleaning stuff.) And Savvy Cleaner Training for house cleaner education and maid service training. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/biorhythms/ *** MORE VIDEOS LIKE THIS *** Stretch Bands for Tendinitis, Bursitis and Joint Pain - https://youtu.be/ySJv92p1-_4 Heal
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Should You Offer Renovations and Repairs While House Cleaning?
13/03/2018 Duration: 06minShould you do renovations and repairs while house cleaning? Upselling renovations and repairs to fix broken stuff is great if you have handyman skills. You can remove fingernail polish from wood, for example. But you'll need furniture markers, furniture crayons, and colored furniture polish for this small job. Angela Brown, The House Cleaning Guru says renovations and repairs, are not scalable or duplicable. Speed cleaning, maintenance cleaning, and deep cleaning don't allow time for small projects like this. Upsell a repair only if you are a solo cleaner and you're done with your routine clean. Today's sponsors are My Cleaning Connection (a hub for really cool cleaning stuff.) HouseCleaning360.com (a referral hub where you can send your client to find a handyman.) And Savvy Cleaner (House Cleaner and Maid Service training.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/renovations-and-repairs/ *** MORE VIDEOS LIKE THIS *** Party Help - Can I Hire My Maid? - https://youtu.be/o
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Should You Buy a Cleaning Business? Start a house cleaning company or buy a franchise?
12/03/2018 Duration: 07minShould you buy a cleaning business or buy a cleaning franchise? Is this a business startup or do you want to buy a cleaning business to expand your existing maid service? We Ask a House Cleaner the common terms of agreement when you buy a cleaning business. Angela Brown, The House Cleaning Guru gives tips to negotiate before you sign a contract. Ask questions about training and terms before price negotiation. Today’s sponsors are My Cleaning Connection (a hub for cool cleaning stuff.) HouseCleaning360 (a network connecting house cleaners with homeowners.) And Savvy Cleaner Training for house cleaners and maids. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/buy-a-cleaning-business/ *** MORE VIDEOS LIKE THIS *** No Money - How to Start a Cleaning Business When You're Broke - https://youtu.be/3MjZ0DyzvIs Time - My Hours Are My Own, Right? - https://youtu.be/maxtjyUVcmw Percentage of Clean vs. Messy Houses - https://youtu.be/HYRiab7ldu4 Should I Hire Family for My House Cleaning B
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The Customer is Always Right (House Cleaner Gets Caught in Client Drama)
09/03/2018 Duration: 06minThe customer is always right claims the narcissistic customer. "And if you think the customer is always right it's time for us to talk about family drama and toxic people", says Angela Brown. We Ask a House Cleaner about customers fighting, wanting our validation to their yelling and arguments. House cleaning boundaries will keep peace with "The customer is always right" philosophy while you do your housework. Don't take sides or get sucked into family feuds, screaming, and negativity. Today's sponsors are Savvy Cleaner (Maid service training.) HouseCleaning360 (A hub connecting house cleaners with homeowners.) And MyCleaningConnection.com (a hub for cool cleaning stuff.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/customer-is-always-right/ *** MORE VIDEOS LIKE THIS *** Covert Contracts for House Cleaners - https://youtu.be/Yg9inGq_je0 Lazy Employee (House Cleaner or Maid) - https://youtu.be/uSKXxXdBFlE Who Provides the Cleaning Supplies - Me or the Maid? - https://youtu.be/