Auto Retail Live

Our latest Auto Retail Live webinar looks at how the industry is dealing with car finance plus financial and operational management within retailer businesses. Our panel of experts includes Graeme Potts from Eden Motor Group, Tracy Ellam from Mazepoint and Lyn Howdon from Chrysalis Loyalty. Working through these unprecedented challenges and coming out as strong, and as positive, as possible is vital. With this webinar we aim to help you achieve this. Key topics for discussion include: How to communicate finance offers ‘What if’ scenario planning How to handle end-of-contract customers What reporting within your business is top priority What help should retailers be offering customers Tracking performance during home working

This week we have Daksh Gupta, CEO of Marshall Motors, Sandra Martins, employment expert at Radius Law, Stuart Buckley, founder of Calltracks and Jeremy Evans, founder of Marketing Delivery, all available to answer your questions. Working through these unprecedented challenges and coming out as strong, and as positive, as possible is vital. With this webinar we aim to help you achieve this. Join Daksh, Sandra, Jeremy and Stuart to see what you can do to ensure every opportunity is maximised for your business. Key topics for discussion include: Which areas of the business you can keep going How to support your staff What messages should retailers be giving customers What steps are other retailers taking

Join us as we chat to Robert Forrester, CEO of Vertu Motors, Nick King, Retailer Insight Director at AutoTrader Group and Pontus Riska, VP Sales & Support at RAPID RTC to give you all the help you need to make sure you can stay positive and help your customers in this new world. Surviving the challenges of Covid-19 and coming out as strong, and as positive, as possible is vital. You have had to close showrooms but don’t just stop altogether. Customers still have questions, and they still need to keep their cars safe and operational – so for every retailer it’s essential to keep that positive communication going, to help them now and in the future. For the video version https://bit.ly/2UvRgnA

If you want to get 2020 off to a flying start and make sure the first quarter goes to plan and targets are met, tune in to our Auto Retail Live Quarterly Briefing first broadcast on 6 February. Our panel of experts, including Darren Ardron, Managing Director of Perrys, Peter Haynes, Managing Director of Howards Motor Group, and Catherine Faiers, Chief Operating Officer at AutoTrader, discuss how 2020 has started and what it will take to succeed in the first quarter of the year and beyond. The panel discuss how to improve used car stock turn, how to hit new car targets without resorting to pre-registration and the latest buyer behaviours, as well as the impact of the broader economic climate. In Auto Retail Live broadcast, held in partnership with AutoTrader, we look at these ideas and what’s in store for 2020 as a whole as new CO2 targets for manufacturers could mean retailer renumeration is altered to favour plug-in cars.

The market may be tough going at the moment with Brexit and other economic factors putting consumers off, but there are actions you can put into place to make sure you hit your year-end targets. In this Auto Retail Live, we look at these ideas and what’s in store for 2020 when new CO2 targets for manufacturers could mean retailer remuneration is altered to favour plug-in cars. Our guests in this programme are Daksh Gupta, Chief Executive Officer of Marshall Motor Group, Stephen Brighton, owner of Hepworth Motor Group and Rebecca Clark, Manufacturer and Agency Director at Auto Trader.