Security Management Highlights

Diversity, equity, and inclusion isn’t just the right thing to do, it’s the smart thing to do, says Rachel Briggs, OBE, one of the researchers behind a new report from the ASIS Foundation. And she’s not the only one saying it—scientific research has backed this view for years, especially for private organizations and enterprises. But what is the benefit for security professionals, and how can they take the next step to build a more diverse, resilient, and exemplary security team? This podcast is brought to you by the ASIS Foundation. If you enjoyed today’s podcast, please visit asisfoundation.org to download a copy of the executive summary and full report. This research is made possible by your generous donations to the ASIS Foundation. Please consider giving today via PayPal, or online at asisfoundation.org to support future ASIS Foundation research.

Think you’ve planned ahead enough for potential crises and disasters? Think again—emergencies frequently throw curveballs at organizations, so your crisis communication plan needs to be ready to pivot, says Mike Bailey in this episode of the SM Highlights podcast with host Brendan Howard. Then, once you’ve planned, it’s time to test. The ASIS Crisis Management and Business Continuity community chair Rob Currie outlines best practices for designing more robust and useful exercises. Also in this episode, hear from the incoming 2023 ASIS President, Tim McCreight, CPP, about the professional and personal value of volunteering and how he makes time in his busy schedule to give back. Interested in the topics discussed in this podcast? Learn more at the links below. More from Michael Bailey, CPP, on crisis communications: https://www.asisonline.org/security-management-magazine/articles/2023/01/taking-the-lead-on-communication-before-during-and-after-a-crisis/ More on recent attacks on U.S. substations: https://w

Samuel Redman studies where crises and museums intersect, and he found that crisis moments rarely occurred in isolation, building into complex scenarios that museum security professionals need to help manage to keep the institution resilient and safe. In this episode of SM Highlights, learn how creative thinking and a broad perspective help museums manage financial, security, climate, and cultural challenges. Also, Yan Byalik, CPP, shares how the City of Newport News, Virginia, expanded and evolved its floor warden program to boost incident response capacity and preparedness.

How can you earn buy-in from reluctant or uninformed stakeholders about threat assessment programs, workplace violence, travel security, and more? In this episode of SM Highlights, hosted by Chuck Harold, Cornelis van Putten explains how changing terminology can change the lens through which non-security personnel can view and participate in threat assessments. Also, Mackenzie Grahek outlines how to build more inclusive and secure travel risk assessments that support at-risk employees, including women, minorities, and LGBTQ+ individuals. This episode is sponsored by RaySecur (https://www.raysecur.com/)—Listen for an exclusive interview with CSO Will Plummer about how mail threats are evolving alongside workplace violence trends.

Security and environmental, social, and governance (ESG) priorities may seem like strange bedfellows, says Lindsay Whyte, but where boardrooms are concerned, security can enable advancement in ESG efforts and ESG can be a matter of life and death—especially in isolated locations with high-value resources. In this episode of SM Highlights, hosted by Chuck Harold, learn more about ESG as a crisis management tool. Also, learn from Tonia Dudley from Cofense about how business email compromise (BEC) fraud is evolving to take advantage of business processes and routines and what it means for security professionals.

What role do empathy and “service from the heart” play in effective security missions? These approaches enable Alex Jadrich, manager of public safety, security, and emergency management at the Denver Zoo, to connect more successfully with his team, his customers, and his guests and drive a more positive interaction with the organization. In this episode of the GSX Daily podcast, Jadrich and host Chuck Harold discuss management approaches, de-escalation, and influence. Want to learn more? Join Jadrich at GSX 2022 for his session, Why Security Organizational Administrators Need to Lead with Service from the Heart, on Wednesday, 14 September: https://gsx22.mapyourshow.com/8_0/sessions/session-details.cfm?scheduleid=55

Threats in the virtual world often effect threats in the real world—and vice versa, especially as more assets exist solely in the metaverse. GSX 2022 speakers Amanda Lewis and Scot Walker, PCI, join GSX Daily podcast host Chuck Harold to discuss how technology, artificial intelligence, and science fiction can create challenges and opportunities for security professionals. This episode was sponsored by Dataminr—exhibiting at GSX in booth #3825. Learn more during Lewis and Walker’s GSX 2022 session, What Does Trust and Safety in Virtual Reality Really Mean?, on Tuesday, 13 September: https://gsx22.mapyourshow.com/8_0/sessions/session-details.cfm?scheduleid=68

Hospitals are often a “cesspool of stress,” says Marilyn Hollier, CPP, but that doesn’t mean security professionals can’t help relieve some pressure and improve outcomes for patients and staff. Here, Hollier joins the GSX Daily podcast—sponsored by Dataminr (https://www.dataminr.com/ )—to discuss her upcoming GSX 2022 session on healthcare security. Hospital security has been undergoing significant changes in recent years, and security leaders face rising cases of targeted workplace violence. But is the solution bringing more armed security officers onto healthcare campuses? Join the discussion in the session Are Armed Police or Security Officers an Effective Solution to Preventing/Responding to Armed Violence in Hospitals? on Monday, 12 September, at GSX 2022: https://gsx22.mapyourshow.com/8_0/sessions/session-details.cfm?scheduleid=30

Bill Alford got tired over the years of people saying that security is a profit taker—it’s always stopping retailers from selling more. So, he started considering how to reclaim a sense of value for retail security and loss prevention by making it a team effort. Also in this episode of SM Highlights, sponsored by Salient Systems, host Chuck Harold discusses video surveillance infrastructure with Grant Cowan and why complex scenario planning can pay off with Anthony Hurley, CPP, PCI, PSP.

The use of technology on college campuses is expanding faster ever before, but that doesn’t mean that stakeholders’ expectations of privacy have shrunk. Michael Sink joins SM Highlights host Chuck Harold to talk campus security and privacy. Also in this episode, sponsored by RaySecur (https://raysecur.com/), Will Plummer discusses mailroom security and last mile threats, and Shelly Kozacek, CPP, shares guidance for security career switches and mapping a professional trajectory that works for you.

How can a global enterprise build security and business continuity capacity in their local branches? Develop credibility through listening and patience, says RC Miles with the AIDS Healthcare Foundation. That capacity paid off when conflict arose, he tells SM Highlights host Chuck Harold in this episode, sponsored by RaySecur (https://raysecur.com/). Also in this episode, Todd Sowinski from West Pharmaceutical explains how the organization has built out procedures and guidance to keep digital nomad workers safe and accounted for.

Bill Edwards, CPP, PCI, PSP, joins SM Highlights host Chuck Harold to discuss the synergy of military and commercial unmanned aerial systems (UAS) in combat in Ukraine and what it means for private security professionals, in terms of intrusions, cyberattacks, and more. Also in this episode, sponsored by NGS Films and Graphics, learn about the key findings of a survey into facility security, as well as how organizations can leverage robust security to exploit risks and gain a competitive advantage.

In this episode of Security Management Highlights, sponsored by Dataminr, Johan de Wit discusses cognitive biases in security decisions and some of the pitfalls that decision makers can face. Also, Robert Baggett, CPP, PCI, PSP, joins the podcast to explore how diversity, equity, and inclusion principles can lend organizations a competitive advantage in a radically changing world. Learn more about these topics in the May/June 2022 issue of Security Management: https://www.asisonline.org/security-management-magazine/monthly-issues/archive/2022/mayjune/

What can casinos, resorts, and hotels do to detect and respond to sex trafficking on their premises? David Vialpando, CPP, explains how security, housekeeping, operations personnel, and law enforcement can adopt a holistic approach to addressing this crime. Also in this episode, Brandon Smith, director of security technology for multinational cannabis company Canopy Growth Corporation, shares how he approaches surveillance and technology installations when varied regulations, compliance measures, and needs change at each location across Canada, Europe, the United States, and elsewhere. Interested in these topics? Check out the articles mentioned in this episode: Human Sex Trafficking in Casinos: https://www.asisonline.org/security-management-magazine/latest-news/online-exclusives/2022/human-trafficking-in-casinos-the-ghost-crime-operating-in-plain-sight/ Human Trafficking in Ukraine: https://www.asisonline.org/security-management-magazine/latest-news/today-in-security/2022/march/ukrainian-refugee-crisis-ra

How are package thieves targeting the last foot of retailers’ supply chains? Ben Stickle joins SM Highlights host Chuck Harold to discuss recent incidents and what they mean for retailers and delivery companies. ASIS Young Professional Community Vice-Chair Erwin Van de Weerd, APP, explains the value he finds in ASIS membership. Jody Reid shares his experience with establishing milestones and finish lines for security professionals to help build morale and a well-earned sense of achievement. This episode of SM Highlights is brought to you by ASIS International’s Member Appreciation Month. Learn more at https://www.asisonline.org/membership/member-appreciation/?utm_source=podcast&utm_medium=sm&utm_campaign=membership&utm_content=2022

John Philippi, CPP, PSP, joins SM Highlights podcast host Chuck Harold to discuss the growing phenomenon of flash robbery in retail stores and how it connects to organized retail crime. Also in this episode, sponsored by HID Global, learn how Michael Gips, CPP, and his synagogue security committee adjusted security training following a hostage incident in Texas, and Joshua Sinai explores the threat of edged weapon attacks worldwide. Learn more about episode sponsor HID Global here: https://www.hidglobal.com/

Is Texas ready for another massive winter storm? Beth Garza joins SM Highlights host Chuck Harold to explain what happened to cause the February 2021 blackouts and power shortages and what the state has done to prepare for 2022. Also in this episode, learn about crisis intervention methods and programs with Dave Weiner and how schools can practice better parent/student reunifications after an emergency or evacuation with Guy Bliesner.

“The good old password really has run its course,” says Dave Lewis, Cisco global advisory chief information security officer. So what replaces it? Multifactor authentication with biometrics can raise security levels, and its use is trending up, demonstrating an evolutionary step up in identity and credential management. Also in this month’s podcast, Glen Kitteringham, CPP, discusses the value of academic research to security professionals and—most importantly—how to put it into practice. Paul Wood, CPP, explains how taking a proactive, empathetic approach to threat assessment can identify and address insider threats while improving organizational morale.

“A battle not fought is a battle won,” especially when dealing with fans, paparazzi, and other elements of a celebrity’s life, says Jerry Heying, CPP. In this episode of SM Highlights with Chuck Harold, sponsored by Genetec, learn more about managing security for celebrities in an increasingly scrutinized world. Also, Scott Thomas from Genetec outlines the current threat from organized retail crime, and Stephanie Clarke from KeyBank and the ASIS Banking and Financial Services Community discusses security for ATM vestibules and training to keep bank branch employees safe. Learn more about Genetec here: https://www.genetec.com/

Threats against corporate executives and their families continue to climb, especially as converged risks broaden avenues for harm, says Fred Burton from Ontic. Also in this episode—sponsored by Genetec—Erik Antons, CPP, PSP, explains the new nature of hiring onboarding amid remote work and how to navigate cultural and organizational pitfalls when settling into a new role. Mathieu Chevalier from Genetec and SM Highlights host Chuck Harold discuss some of the top things security managers can do to improve their physical security systems’ cybersecurity, from passwords to supply chains. Learn more about Genetec at www.genetec.com