Synopsis
The official podcast of the San Diego Metro Career Centers. Discover workforce topics, trends and tips you need to know on the go.
Episodes
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E67: Getting to Know KRA: Patrick Boxall on Strategic Alliances and Community Impact
14/09/2025 Duration: 28minIn this episode of Getting to Know KRA, we sit down with Patrick T.J. Boxall, Executive Vice President and Chief Strategy Officer at KRA Corporation, to explore how strategic partnerships fuel workforce innovation. Patrick shares how KRA integrates mental health resources, strengthens business engagement, and adapts to an evolving labor market to align talent with business needs. Tune in to gain insight into KRA’s forward-thinking approach to collaboration and the dynamic relationships that deliver real results.
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E66: Connecting Resources and Entrepreneurs: Building the Summit County Black Chamber with Robert DeJournett
11/09/2025 Duration: 25minTune in for a powerful conversation with Robert DeJournett, President and CEO of the Black Chamber of Commerce of Summit County, Ohio. Robert shares how the chamber is closing opportunity gaps, fostering collaboration, and empowering Black entrepreneurs to build sustainable businesses and generational wealth. Discover how community partnerships, workforce connections, and intentional resource sharing are driving inclusive economic growth—and learn how the Summit County Black Chamber is becoming a trusted hub for innovation and impact across the region.
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E65: Raising the Bar: Maryland’s Workforce System Celebrates and Innovates
04/09/2025 Duration: 17minMaryland’s workforce system is rising to the moment—celebrating the people who make a difference every day, embracing innovation to meet new challenges, and adapting for a future full of change. In this episode, discover how workforce leaders and professionals are coming together at the Raising the Bar conference to honor frontline heroes, highlight the power of youth engagement, explore the role of AI and storytelling, and strengthen resilience across communities. Tune in for a conversation about connection, creativity, and the collective effort to shape a stronger tomorrow.
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E64: AI, Opportunity, and Empowerment: The Future of Career Services
19/08/2025 Duration: 18minDiscover how workforce development is evolving to meet the needs of diverse communities through innovation, inclusion, and resilience. In this episode, Lubna Hanif, WIOA Team Supervisor at Rubicon Programs, shares her journey from frontline career coach to team supervisor, reflecting on the power of mentorship, cultural responsiveness, and trauma informed care in supporting participants. She discusses how programs like WIOA are adapting to legislative change, the role of AI and virtual services in expanding access, and the importance of empowering both clients and staff. Listeners will gain insights into balancing technology with humanity while building inclusive pathways to employment and opportunity.
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E63: Getting to Know KRA: Operational Excellence in Action
13/08/2025 Duration: 41minIn this episode of Getting to Know KRA, we sit down with Derrick Colbert and Shanavia Moore from KRA for a behind the scenes look at how the organization delivers on its mission to engage businesses, develop workers, and nurture strong communities. Derrick and Shanavia share their personal journeys into workforce development, the meaning of operational excellence, and how people first leadership and consistent execution create lasting impact. From building trust with job seekers and businesses to aligning strategy with local needs, they reveal how KRA balances performance with purpose to drive economic mobility and strengthen communities across the country.
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E62: Reaching Jobseekers Where They Are: Innovation in Workforce Tech
01/08/2025 Duration: 23minTune in to this episode as we explore how workforce organizations are transforming the way they engage jobseekers, using texting and mobile tools to meet people where they are. Max Schelkopf from Engage by Cell breaks down how their platform helps streamline communication, increase accessibility, and close the digital divide. From addressing the skill gap to integrating AI for resume support and interview prep, you'll discover how human-centered technology is speeding up the path to employment and reshaping the future of workforce development.
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E61: Getting to Know KRA: People and Principles
16/07/2025 Duration: 34minTune in to this episode of The Hub for the first in our new series, Getting to Know KRA. Host Jonathan Overall kicks things off with an inspiring conversation on people and principles, joined by Kalandria Thompson, People and Culture Director, and Ryan Rand, Engagement & Development Specialist. Together, they explore how KRA’s values—knowledge, responsibility, and achievement—shape a thriving, people-centered workplace culture. You’ll learn about KRA’s holistic approach to employee development, innovative wellness initiatives, and the leadership programs that are creating lasting impact. Whether you're part of the KRA team or just curious about what makes this organization stand out, this episode offers a meaningful look behind the scenes.
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E60: Beyond the Numbers: Human-Centered Workforce Solutions
09/07/2025 Duration: 15minIn this episode of KRA's The Hub podcast, recorded live at the JFF Jobs for the Future Conference, Kim Tesch Vaught, mental health coach and business development manager, explores the conference's theme of "daring to be brave" in workforce development. Drawing from her experience as a mental health coach and workforce professional, she discusses reimagining career services through human connection, mental resilience, and personalized support. Kim shares insights on leveraging AI, supporting entrepreneurship, and creating more flexible workforce systems that truly understand job seekers' unique goals and potential.
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E59: Hiring Reimagined: Voice Technology and the Fight Against Turnover
16/06/2025 Duration: 15minIn this episode, host Jonathan Overall sits down with Rich Simmerman, co-founder of Cantaloupe AI, at the JFF Horizons Summit in New Orleans to tackle a pressing challenge in the hospitality industry: outdated, resume-driven hiring that fails both employers and job seekers. Drawing from Rich’s own journey—from managing a coffee shop in Carrollton to pioneering voice interview technology—Cantaloupe AI is replacing traditional job applications with conversational voice interviews. This hands-on, candidate-first approach helps employers screen every applicant, reduce early quits by nearly half, and create workforce matches that stick. Join us as we explore how human-centered AI is transforming first impressions, cutting turnover costs, and reshaping hiring in hotels and restaurants—all while empowering job seekers and businesses alike,
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E58: Partnering for Progress: How KRA and Malcolm X College Empower Learners
12/06/2025 Duration: 31minIn this episode, host Jonathan Overall sits down with Dean Barbara Goodall Meschino, MSW, LSW, Dean of the West Side Learning Center at Malcolm X College, City Colleges of Chicago, to explore how strategic partnerships between KRA, the Chicago Cook Workforce Partnership, and community colleges are revolutionizing workforce development in Chicago. Dean Meschino shares her journey from social work to higher education leadership and discusses how real-world, hands-on training programs—like CNA, medical assisting, and specialized digital simulations—are boosting access, equity, and economic mobility in historically underserved neighborhoods. Discover how their collaborative “Community Day” outreach, flexible learning options, and trust-building initiatives are creating a seamless bridge between education and employment, driving collective impact for students, families, and the broader community.
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E57: From the Ground Up: Redefining Workforce Development
20/05/2025 Duration: 23minDiscover how workforce development is being redefined from the ground up in this episode of KRA’s The Hub. Claudia Cattouse-Regalado, Director of Relationship Management at the Chicago Cook Workforce Partnership, shares her journey from frontline service roles to executive leadership and offers a powerful vision for workforce as a system of mentorship, preparation, and economic transformation. You’ll hear how building shared language, aligning service delivery, and elevating real client stories can drive collective impact. Claudia also discusses professional development, leadership resilience, and how to support the next generation of workforce professionals in today’s changing landscape.
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E56: Building Connections: Virginia’s First Workforce Development Conference
12/04/2025 Duration: 12minIn this episode, you’ll get an inside look at the inaugural Virginia Workforce Symposium—a first-of-its-kind event bringing together workforce professionals from across the Commonwealth. You’ll hear how the idea for the symposium came to life, what made it a sold-out success, and why collaboration across regions and roles is critical to the future of workforce development. From keynote speakers to breakout sessions on data, AI, and cross-agency partnerships, this episode offers a behind-the-scenes preview of the event’s goals, challenges, and long-term vision. KRA is proud to be a silver sponsor and exhibitor at this milestone event, supporting efforts to strengthen and innovate workforce practices across Virginia.
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E55: Balancing Passion, Purpose & Policy: With Carrie Amann
31/03/2025 Duration: 16minIn this special Women’s History Month episode, we continue with a compelling conversation featuring Carrie Amann, Executive Director of the PA Workforce Development Association. Carrie shares her journey from local workforce boards to policy work in the Governor’s office, offering thoughtful reflections on leadership, authenticity, and resilience. She discusses the importance of staying grounded through personal growth, self-awareness, and developing an inner compass—especially in times of uncertainty. Whether you're exploring leadership or looking to stay inspired in your current role, this episode is filled with valuable insights and encouragement.
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E54: Leading with Compassion: JaVette Pettaway's Workforce Development Journey
27/03/2025 Duration: 22minIn this special Women's History Month episode, host Jonathan Overall speaks with JaVette Pettaway, Program Director of KRA's Rancho Dominguez AJCC. JaVette shares her inspiring career journey from probation counseling to workforce development, highlighting her leadership philosophy centered on compassion, integrity, and accountability. She discusses KRA's recent initiative operating the Rancho Dominguez America's Job Center of California (AJCC), which aims to become the premier employment resource in the region by offering workshops, job fairs, and customized training in high-growth industries like healthcare, trucking, and construction. She also explains how KRA's approach stands out through community-connected staff, comprehensive client support, and strong employer partnerships that align training with industry needs, ultimately building economic opportunity in the community.
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E53: Workforce Leadership in Motion: Insights from NAWDP CEO Melissa Robbins
26/03/2025 Duration: 20minIn this special Women's History Month episode, host Jonathan Overall sits down with Melissa Robbins, CEO of the National Association of Workforce Development Professionals (NAWDP), to explore her inspiring journey from local-level fiscal assistant to national leader. Melissa shares how mentorship, resilience, and a commitment to lifelong learning shaped her path, and offers candid insights on leadership, work-life balance, and empowering the next generation of women in workforce development. Tune in for a compelling conversation about the evolving world of work, the power of preparation, and the importance of community in driving lasting impact.
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E52: Purpose, Partnership, and Impact: Serving Foster Youth in Prince George’s County
24/03/2025 Duration: 26minIn this special Women’s History Month episode of KRA’s The Hub podcast, host Jonathan Overall welcomes Yolanda Johnson, Executive Director of CASA of Prince George’s County, Maryland. Yolanda shares her inspiring journey from cosmetology to leadership in child advocacy and offers an in-depth look at CASA’s mission to support foster youth through volunteer advocacy, transitional programs, and community partnerships. The episode highlights CASA’s collaboration with KRA on Project LIFT, a workforce development initiative designed to meet foster youth where they are and guide them toward career readiness and independent living. Tune in for a powerful conversation about collective impact, trauma-informed care, and what it means to truly serve youth with compassion and intention.
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E51: Authentic Leadership: A Woman's Leadership Journey in Workforce
20/03/2025 Duration: 17minIn this special series spotlighting women leaders in workforce development, we welcome MacKenzie (MacK) Garvin, Director of the Mayor's Office of Employment Development (MOED) in Baltimore City. This engaging conversation explores the challenges and opportunities women face in leadership positions, with candid insights about the journey from practicing law to workforce development. Listeners will discover valuable perspectives on resilience, authentic leadership, and the importance of mentorship in navigating professional environments that often celebrate traditionally masculine qualities. The episode also offers practical advice for aspiring professionals on maintaining passion in service, connecting with experienced mentors, and implementing effective networking strategies in today's rapidly changing professional landscape.
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E50: Second Chances: Effectively Engaging Returning Citizens in the Workforce
11/03/2025 Duration: 23minJoin us as Derrick Colbert, Managing Director of Operational Excellence at KRA, shares his expertise on engaging returning citizens in the workforce. Derrick explains how this labor pool represents committed employees when given opportunities. He discusses challenges faced during incarceration and reentry, along with strategies for successful reintegration—including pre-release planning, family reunification, and support services. With years of experience, Derrick also urges workforce professionals to look beyond labels and provide returning citizens with equal support. Learn how employment transforms lives, strengthens families, and stabilizes communities by reducing recidivism and creating career pathways across diverse industries.
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E49: The Employer-First Approach: A Conversation with Rick Beasley of CareerSource South Florida
03/03/2025 Duration: 28minTune in for another episode of KRA's The Hub as Rick Beasley, Executive Director of CareerSource South Florida, shares his workforce development journey from Missouri to Florida. Rick discusses his philosophy that employers are the workforce system's customers while job seekers are the product to be developed and brokered. He explains how CareerSource South Florida transformed from an underperforming board to a leader through investments in technology, performance tools, and strategic partnerships with economic development organizations. Rick outlines his approach to creating systems that monitor compliance, measure outcomes, and connect workers to businesses in industries like tourism, healthcare, and IT. He also emphasizes the importance of servant leadership and offers insights for workforce professionals looking to drive change in their regions through employer alignment and staff development.
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E48: AI, Agility, and the Future of Workforce Development with SCPa Works CEO Jesse McCree
18/02/2025 Duration: 20minIn this episode, host Jonathan Overall sits down with Jesse McCree, CEO of SCPa Works, following their meeting at the winter U.S. Conference of Mayors. Jesse shares insights about South Central Pennsylvania's diverse economic landscape, highlighting the region's strengths in manufacturing, healthcare, IT, and logistics. The conversation delves into the critical relationship between workforce and economic development, emphasizing their successful approach to business services through collaborative partnerships. They also explore the pressing challenge of the digital divide and AI's impact on workforce development, with Jesse presenting frameworks for both internal organizational efficiency and external service delivery.