Mentors To Executives Worldwide

Do you have a workforce that interacts with customers? Have you experienced your service from the customer’s perspective? This week Kim and Fulyana look at recent examples and methods of determining what sort of experience your customers are having when they interact with your staff. Have you had bad service and not complained?

We continue with our tips from some of our guests of the past 5 years. This week we hear from Nick Gorman, Anna Mirzayan, Matthew Wenberg, Maura Sweeney and Jamie Wadley. If you haven’t yet listened to Part 1 with John Eddy, Josh and Krystle Hockley, Libby Pease, Geraldine King, Bishoy Tadros, Ken Wentworth, Trisca […]

It’s a milestone episode this week – number 200! To mark the occasion and to give you some special insights, we asked our guest executives that have shared their expertise over the last 5 years, to give their two most important tips for senior managers in 2020. The response was very gratifying – so much […]

This week marks episode 199 for Kim and Fulyana. We hear what the journey has been for them as well as what you, the listeners, have given as feedback to keep the momentum going. There is also a hint of the special episode to come for number 200 next week!

In this final part of our discussion with Josh Elledge, we explore what it means to be a leader, both personally and in a business sense during these changing times.

We continue our discussion with Josh Elledge, this week exploring the “ideal client” mindset as well as the importance of knowing your team. Josh shares his approach to ensuring both the team and clients are the right fit for one another.

This week Kim and Fulyana begin a three part discussion with Josh Elledge. In this podcast we hear what you need to think about when considering PR and Marketing in today’s business climate. The book Josh mentions is Marketing Rebellion: The Most Human Company Wins by Mark Schaefer

As we record this we are still in an era of remote working due to COVID19. How does that affect you when you are leaving an organisation? Whether it is for a promotion, retirement or redundancy, what will be different about this departure? Kim and Fulyana look at how you can manage both the emotions […]

This week Kim and Fulyana look at how your home office can affect your professional branding and image. With an increase in executives being home based during 2020, how do you maintain the right image for your clients, customers and staff?

This week Kim and Fulyana revisit a topic briefly covered in an earlier podcast. Perhaps as a result of a performance review you have been told to be “more confident”. What does this really mean and how do you go about addressing it? What can you do if you are culturally bound to be humble? […]

Our discussion today centres on the value of career breaks or gaps in your resume. For many, regardless of which side of the recruiting table you sit, these are seen as negative or an indication of a lack of commitment to a career. We look at how these breaks or gaps in a corporate life […]

This week Kim and Fulyana look at the options for CEOs to share their experiences with others who may be working through similar issues even when they are in vastly different industries. Do you have a network? Do you maintain your involvement or find it a chore? Is there a better way? If you are […]

This week Kim and Fulyana talk about the continuing changes to work practices as a result of lockdown from COVID19. Specifically as we here move to the next stage of starting to have more options for commuting and working at our workplaces and/or at home, this podcast looks at how losing commuting time and then […]

Are you continuing to work with stakeholders in the same way you have always engaged with them? Is that the best way for our changing times? Do stakeholders derail your projects with their concerns? Kim and Fulyana look at their own experience in the light of an article Kim read recently. The link to the […]

This week Kim and Fulyana discuss a recent television documentary that highlighted the former NSW Rural Fire Service Commissioner, Shane Fitzsimmons. They both felt it showed some interesting characteristics that can be utilised in the corporate management world. A link to the documentary is below the podcast. To view the Australian Story episode click here

This week we conclude our discussion with Nick Gorman covering aspects of mental wellbeing at work. Apart from the personal benefits, we look at what this means for organisations and the retention of valuable staff. This episode is a little longer than our usual ones – give yourself some extra time to listen to it […]

We continue our discussion with Nick Gorman, looking at the taboos around mental wellness at work. Our chat also reveals the long term value Nick finds in keeping a diary, how often he writes it and what he includes.

This week Kim and Fulyana begin a three part discussion with Nick Gorman about mental health for senior executives. Nick shares his journey through the executive levels, high stress and performance world of banking and finance that has now resulted in his own business aptly titled “Equilibrium At Work”. In Part 1 we hear what […]

This week Kim and Fulyana work through a case study brought to them by a listener. It involves addressing unrest which seems to be due to a lack of identified reporting in a small team. The reporting is currently undertaken by one person although this has not been formally structured. Does a small team (less […]

As this episode was recorded we were in week 6 of business lockdown in an effort to halt the spread of Covid19. Has this changed the way you manage and lead your teams? This week Kim and Fulyana look at what they have learned about themselves working in this new environment and offer some ways […]