Service Academy Business Mastermind

#230: Creating a Technology Platform that Transforms Leadership with Scott Taylor, USMA ‘01

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Synopsis

“Look at the example of continuous performance feedback. We take it for granted that part of being a leader is providing regular, consistent feedback, both critical and complimentary. If you're in the platform, and it says, hey, it's time for you to provide feedback, you start developing that habit early and often.” - Scott Taylor (USMA ‘01) Scott Taylor (USMA ‘01) is the Founder of Startwise, a SaaS platform that is transforming the way employers lead and employees grow within companies while addressing the fact that businesses nationwide face a trillion-dollar annual loss due to employee churn. The mission of Startwise is to reimagine the employee experience and the future of work by building software products using learning sciences and distributed leadership to accelerate human skills development. The company’s JobOS platform helps leaders build, develop and retain top-performing teams.  In this episode, we discuss: What it takes to build a SaaS platform and how Startwise works How Startwise uses custome