Late Night Health Radio

How Managed Care Treats Patients

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By Yvette AyersJanuary 14, 2022 Dr. Waring – from Kaiser called to reschedule surgery to February 17, 2022, due to operating room not being available. I was able to get answers on January 14 from an email I had sent on January 10, 2021. I requested a referral to have surgery done out of network with Membership services (case #55385603); and Dr. Lentz. I wanted to have the operation as soon as possible. Kaiser seemed busy, not able to respond to emails for critical care information and now was rescheduling the operation again. I had already waited so I could have Dr. Lentz do the surgery. As a client of Kaiser’s for over 10 years, I have enjoyed timely responses to questions; especially those via emails, and timely care. I now have a serious condition and I am not receiving the same level of care. I have stated over and over again, I don’t fault Kaiser. I can see the hospital, the waiting rooms and the parking areas are full. I found City of Hope. Kaiser has now deployed a tactical defense team to stop me fro