On Point With Alex Pierson
Tim Horton's faces customer backlash following an all-to-familiar problem
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:12:18
- More information
Informações:
Synopsis
Alex is joined by Marc Gordon, Marketing Guru and Customer Experience Expert, to talk about how Tim Horton's are facing backlash from customers after a new coffee-cup-lid concept, aimed to stop leaks, is actually causing more than usual.
