Background Briefing - Abc Rn

In this episode, we investigate allegations that staff at a popular Alice Springs hotel managed by Australia’s largest hotel group, Accor, have been segregating Aboriginal guests into inferior rooms. Undercover recordings and a whistleblower account reveal Aboriginal guests being charged $129 for a room with dirty sheets on the bed, and chicken bones and broken glass on the floor. Reporter Oliver Gordon meets the people falling through the cracks of a flawed complaints system.