Innovation In Compliance With Tom Fox

Tom Fox’s guest on this episode of the Innovation in Compliance podcast is Erica Toelle. Erica is the Senior Product Marketing Manager for Records Management and InfoGov at Microsoft. As a long-time member of the Microsoft community, she has been dedicated to growing the information governance and records management business and listening to customers and partners to make solutions better. Erica joins Tom to talk about her role at Microsoft, and how the info governance and record management space will evolve in the near future. Improving Operations Erica loves to help companies improve their operations using technology. It's interesting to work with an organization's compliance experts and help to translate their requirements into Microsoft technology, she tells Tom. “The pace of change in technology has been fast the last 20 years and there are often better ways of doing things, but you have to balance doing things the best way with disrupting productivity and business through change,” she remarks. She argu