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Episode 801: Why you need to build a proprietary audience, with Jeff Rohrs

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Synopsis

Jeff Rohrs serves as chief marketing officer for Yext, the leading Digital Knowledge Management platform that gives companies control over their customer-critical facts across the digital universe. His first book, “Audience: Marketing in the Age of Subscribers, Fans and Followers”, has been lauded by marketers and executives as a must-read. Prior to joining Yext, Jeff served as Vice President of Marketing Insights for Salesforce and ExactTarget. What you'll learn about in this episode: How Jeffrey’s vision for digital research coincided with—and was enhanced by—Morgan Stewart, founder and CEO of Trendline Interactive Why audiences can be built as a proprietary marketing asset, as well as the responsibilities of growing them from such a foundation How today’s social media channels, like Instagram, are constantly shifting How to target your most loyal advocates and amplifiers as these shifts happen, assuring you’re never too far from your most valuable customers Why audience management, now, is a core marketin