Predicting The Turn W/ Dave Knox

How ECRM Took Their Business Model Virtual In A Matter Of Weeks

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Synopsis

For over 25 years, ECRM has been driving efficiencies into the buying and selling process between retailers and brands by hosting over 100 programs per year. When the COVID-19 Pandemic shut down travel, the company quickly pivoted, launching not just one, but three new takes on their business model in just under two months. I sat down with Joe Tarnowski, VP of Content for ECRM, to talk more about how the company the company’s culture and long-standing embrace of a Continuous Beta mindset helped them move quickly when time was of the essence.