Nik And Ant - Ptma Podcast

Questions from the team this week; How to approach clients being unresponsive to emails for check-ins/not joining Facebook group/monthly reviews? Wasn’t included in price before so not sure how to firstly get them to value it, then actually fill them in. They all say they are very happy with service which makes me think I don’t need to change much and don’t want to keep badgering them  How you would structure and enquiry call, questions things like that etc. Do you need two seperate routes for 1:1 & online coaching - e.g. pre-consult, consult, onboarding Do you think it's possible to move fully online too soon?  How can you deal with potential clients / members in the gym believing BS advice from other PTs. Is it more talking to the team about their knowledge or giving education out to the members and hoping they believe you. I’ve start a daily email to my small list with hopes to row my list and engagement with my audience. Would you say it’s ok repeating what I also post on social m