Ask A House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips

Whoa! Didn't see that coming did ya? House cleaner does a job for a customer - gives it their best and gets screwed big time. What you need to know to manage customer expectations and end up winning the business game. Some customers are sneaky - but this bad behavior can be prevented. Align your marketing strategy to meet and exceed your customer's expectations without getting ripped off. Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown FREE CLEANING WORKSHEETS - https://savvycleaner.com/worksheets *** HOUSE CLEANER GETS RIPPED OFF CHAPTERS *** 0:00 - Did you ever get ripped off by a customer? 0:10 - Meet Angela Brown the House Cleaning Guru 0:20 - A client wants to add on work but refuses to pay 1:28 - Who was authorized to approve the work? 2:25 - Be clear about the service you provide for the price paid 2:46 - How Customers take advantage of an hourly rate 3:20 - Offer packages tha