Ceo Warrior Podcast With Mike Agugliaro

Mike Agugliaro talks about how a bad reviews can really throw some people off their game. Instead of fighting the review or turning a blind eye, Mike gives you a three step process you can use to turn people who give your business bad reviews into raving fans. Key Lessons Learned: Social Media Technology and social media has changed the review game, it’s never been easier for your customer to publish a review of your business. Positive reviews are part of the process of getting a customer to become comfortable with trusting your business and you should ask your customers directly for one. Getting Reviews Tell your customers up front that you are going to wow them so much that they are going to want to give you a five star review. When set the expectations high you rise to the occasion. Most people are just waiting for reviews to happen, if you ask for the five star review and feedback on how you did, you are much more likely to get what you want. There are three responses to a bad review. People will eithe