How To Sell Show

HTSS68 - How to work with upset and angry clients in sales - Scott Sylvan Bell

Informações:

Synopsis

How to work with upset clients Most salespeople and even companies are not prepared to work with upset clients. Most people try to speed through the help to get over helping the client with their issues. Your ability to help upset or angry clients is your ability to be a better salesperson. How to help upset or angry clients: You can take this process and modify it to fit your needs. You want to make sure you are not just dealing with the problem but correcting it. This means you should be willing to help someone who has problems. If you buyer is calling you that are asking for help to be fixed. They picked you and or your company for a reason. They are not asking to be put off and walked away from.   Sales is about making promises, this is what you are paid commissions for. If you accept commissions then you are making an agreement to help if there are concerns. There are a few industries where this may not be the case. Your buyer has low expectations for getting help    When it comes down to it your