Workplace Innovator Podcast | Enhancing Your Employee Experience

Laverne Deckert works with clients to assess, analyze, and optimize process improvement opportunities in the Corporate Real Estate and Facility Management industries and Gordon Mitchell is CIO at Key Facilities Management where he is focused on blending technology and operations to optimize business processes. Mike Petrusky talks with Laverne and Gordon about their involvement with the ISO/TC 267 Roadmap Advisory Group that is focused on issues related to FM & technology. They discuss the need for building a standard around technology infusion in the built environment as it relates to smart buildings, data and modeling information to make the workplace more human-centric. Mike asks about the practical application of the TC 267 mission, so Laverne and Gordon share why they believe that the FM experience and data science can be integrated with best practices FM and accreditations from organizations like IFMA, IWFM, and ProFM. Facility management is a value center and we need to advance practices and standar