Game Change: Business Of Massage Therapy

Here are practical suggestions to help the business owner build a team of engaged and happy (even inspired) employees. These management practices can put your employees in a productive mindset and also help you gain more loyal customers because efficient staff will attract and retain more customers. Listen to the podcast to get the details of the following highlights.  Show notes: Selecting and training support staff Hiring employees or independent contractors or both Setting goals and making action plans for employee development Providing training and retraining for all staff – the front desk staff and service staff Importance of continuing education – providing for employee training Appointing staff to coach and supervise new employees Regularly update everyone’s knowledge of the office protocol, procedures, and processes Building strategies on employee development Setting expectations Building a work environment that promotes productivity Designing economic incentives for your employees How to inspire you