Hvac School - For Techs, By Techs

In today’s podcast, Bryan and Jesse talk about how technicians can talk about finances and money in the HVAC business.    The first step for any successful business is to provide customers/clients with a product or service of value. However, there must be a balance between providing something of value to customers and providing excellent customer service.   When starting an HVAC business, one of the biggest mistakes is making money the top priority. Money can only become a factor after a business establishes the value of its services and communicates its value to its customers. There is no hard line for fair pricing, so the contractor and customer must communicate to establish a price tag and the expectations for the work performed.    That same mistake applies to employees who want raises or promotions. Employees may feel as though they are owed more for their work, but they must establish their value before they get a raise. Again, the goal is to avoid unmet expectations.   Profitability and value are not j