Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, And More

Time-Stamped Notes 00:22 – Speedback 00:24 – Allows you to write anonymous feedback through Slack 01:25 – Nick and Ari created their own internal Slackbot 02:06 – “We are automating what our managers call policing.” – Nick 02:45 – Nick wants to automate all the things possible to make scaling up easier 03:02 – Ari outlines the process of VAs setting up tasks 03:20 – Whatever can be automatically assigned, will be automatically assigned. 03:37 – Errors produced 03:52 – “Our managers have to chase up people who didn’t correctly assign a project to a time entry.” – Nick 04:08 – Internal automation saves the business time and money 04:18 – Keatext 04:20 – Takes all customer service information and uses text analysis to break it down and make sense of it 05:20 – Make a separate email address for customer problems 05:35 – Keatext will help you identify where your biggest problems are as a business and attack them 05:50 – New book coming out shortly with a Thunderclap campaign 06:00 – Subscribe to the