Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, And More

How Intercom has reinvented the wheel when it comes to personalized communication with clients. Intercom is a communication tool + email automation + help center + shared inbox all rolled into a single platform. Learn how Leverage uses Intercom to make customized communication with clients simple and easy. Like all of the tools we use at Leverage, it’s not enough to just know about the tool. In order to really get the most out of any service, you need to customize the experience and use a developer to customize the way YOU need it to be used. At Leverage, we connect Intercom to our database, allowing us to receive details such as customer information, total revenue per client and a hub of internal notes on each person — all in one place. Intercom’s API makes it easy to customize your experience. With its Zapier integration, you can set up commands, such as tagging any client that reports an issue, automatically starting a checklist in Process Street for that issue, and automatically filling in a client’s nece