Studio Sherpas Podcast

155: How To Create The Best Damn Client Experiences w/ Dan Cockerell

Informações:

Synopsis

In business, there’s nothing more important than creating an amazing experience for your clients. That’s the difference between leaving them simply satisfied or wanting to come back for more. Having pride in what you do and communicating that to your clients in a key part of this, and few people understand that better than today’s guest. Dan Cockerell has held various management and executive operations roles at the Walt Disney World Resort, both in the theme parks and resort hotels, and was the sixth executive to hold the position of Vice President of the Magic Kingdom since the park opened in 1971. He has been a keynote speaker for Disney for eighteen years and provides customized authentic presentations focusing on leadership and management practices drawing upon his extensive Disney career.  In today’s episode, Dan tells us all about his recent transition from a career with Disney to working for himself as an entrepreneur. He has certainly learned a lot about building a healthy company culture with a focu