Startup Sense Podcast

When you're a brick and mortar business like a retail store, restaurant, car wash, dry cleaner, ice cream chain or any of the other millions of companies that make up this multi-trillion dollar market it's critical to know who your customers are, how often they shop with you, how much they spend and how you can bring them back as often as possible. If you don't know this data you're going to have a hard time building a successful business. So the real question question is how do you gather this data, analyze it and then leverage it in a profitable way...the answer is Thanx.  Thanx is a loyalty and customer retention platform that gives these brick and mortar businesses the tools they need to grow a bigger, happier, more engaged customer base. Thanx has raised $23 million from some amazing investors including SoftTech, Floodgate, Icon Ventures, BoxGroup and Sequoia. The company is based in San Francisco, has approximately 50 employees and is preparing to open up their 2nd office. In this interview I spoke with