Ask A House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips

Constructive Criticism How to Handle Client Complaints

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Synopsis

Constructive Criticism is a skill you'll need if you have a house cleaning staff. The feedback you get from customers may offend you. But you get to reposition words into constructive criticism for your team. Angela Brown, The House Cleaning Guru says good communication is a big part of maid service training. Constructive criticism is confrontation made pleasant. This cleaning channel sponsors are: Savvy Cleaner (House Cleaning Training.) Savvy Perks (Benefits for small business owners and their employees.) HouseCleaning360 (a referral database that connects homeowners with home service providers.) And My Cleaning Connection. (A resource hub where you can learn all about power talking, and ways to influence your team. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/constructive-criticism/ *** MORE VIDEOS LIKE THIS *** Communication Skills - A Must Have for House Cleaners - https://youtu.be/UsbUcCB6zYw Texting vs. Calling - https://youtu.be/rTvOYIii28A Why I Fired My Maid - https://yo