Ask A House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips

Wanna hear the world's greatest cancellation policy for house cleaners? If you have customers who postpone their scheduled cleaning regularly, your #cleaningbusiness may need to charge a cancellation fee. Or better yet, you may want to prevent cancellations in the first place. How do you create a cancellation policy? *** WORLD'S GREATEST CANCELLATION POLICY CHAPTERS*** 0:00 - What do you do if a customer has to cancel their scheduled cleaning? 0:05 - Meet #AngelaBrown the House Cleaning Guru 0:35 - How do you create a cancellation policy? 1:01 - Use a worksheet on your walkthrough 1:25 - Explain your rules for rescheduling and cancellation fees 3:28 - How a cancellation is different from calling out sick 6:06 - Instead of canceling re-gift your cleaning to someone else *** PROMISED LINKS AND GOOD KARMA RESOURCES *** The Road from Contract to Close: How to Successfully (and Easily) Manage the Details without Losing Your Mind - Or Your Clients - http://amzn.to/2v9qmq9 The E-Myth Revisited: Why Most Small Busine