Gas Station Business 101 Podcast - How To Start, Run And Grow A Successful Gas Station Business

GSB07: How to Find, Hire, Train and Retain Employees | Part 2 of 6P's of Marketing Series

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Synopsis

  In this episode, I answer a very common question most small businesses struggle with,  which is How to find, hire, train and retain the right people. This is also the 3rd 'P' of the famous 6 P's marketing mix.   It is a vast topic and a very important one. You can have the best location, fresh deli food and cheap fuel price but without the right people behind your register, you won't be able to see success.  The right staffing is one of the very important keys to your success.   In  this episode I discuss  the following 10 step process how to hire, train and retain employees.   Where and how to find the right people to hire? Asking the right question during interview Providing proper training Employee appearance Motivating and empowering your employees Teaching them marketing 101 Rewarding the right behavior How to discipline bad behavior Setting up Target & goal oriented incentives Regular employee meetings and coaching       The book I want to mention today is called rich dad po