Process And Quality Excellence Pointers
Episode 006-VOC Part II: Net Promoter
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:10:54
- More information
Informações:
Synopsis
Net Promoter is the latest, greatest way to measure the way your customers feel about you. This podcast discusses how NP is calculated and used in Six Sigma.
