Pm Point Of View

Quality is difficult to define, so how can you guarantee that your project will result in a quality outcome? There are tools you can use and steps Project Managers can take to ensure quality results. Clearly define quality expectations up front, and make sure all the stakeholders understand and agree. Pay attention to Voice of Customer. Do lots of testing along the way, with a highly critical eye. Ensuring maximum quality goes hand in hand with minimizing potential risk. Three experts on Quality, Jon M. Quigley, Mike Frenette, and Brian Cohn discuss how you can – and should – incorporate “Quality” into all phases of a project. Listen, learn, and get a free PDU! PM Point of View® (PM-POV) is a podcast series produced by Final Milestone Productions and PMIWDC. PM-POV allows our membership and the public at large to listen to brief and informative conversations with beltway area practioners and executives as they discuss various perspectives on project management -- its uses, its shortcomings, its changes, and